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QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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I was unable to use my account because it was on my work computer. I requested a refund. The response came the same day. No questions, no arguments... just pure satisfaction. THANK YOU
I sent Customer Service an email and received their response within just a few hours--not days! Greatly appreciated the minimum response time.
I received the information requested in a timely and professional manner.
I did not know that I bid on an item on their site One day I was checking my bank account and sure enough there it was. I emailed their customer service and expected a lot of run around, however, they were extremely professional
The next day I again I checked my account and they had already had taken care
Of my problem completely...
I personally do not like this site. There is too much going on for me to follow. I did not get any "chat" support although they did respond to my email and I am awaiting a refund because I don't choose to shop this way. I'd rather yard sale than this *****! No offence, it's not for me.
Within just a few minutes of giving my payment information I decided I could not continue with QuiBiids, and, accordingly, promptly emailed my request to cancel.
Within minutes I received the positive response.
I received an immediate response to my request by Quibids customer support
I mistakenly bought $60.00 worth of bids when first signing up, but after writing to customer service all was taken care of to my satisfaction and I will continue to watch for items on quibids. Thanks
Used chat help line to close my account and Alicia responded and took care of my problem within a couple minutes.
Received a very timely response regarding my refund.
Very good at times when I'm allowed to play the auctions.
Excellent customer service! Answered all my questions and promptly handled the situation.
I decided after a opened an account that I would rather not use Quibids to bid on items. Customer service was quick and courteous and refunded my money. I appreciate them resolving my issue so quickly. Would make me think about using them in the future if I decide to bid on product.
Problem acted upon immediately... renewed my faith in doing business...
I was so excited when I received email stating they would refund my money. I was worried. I wasn't ready to bid on anything at the time. I am new at this and want to read more on how you bid and how much I could loose from the biding.
Thank you for your quick response.
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at [email protected] and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.
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