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QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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Very satisfied, there was no question asked, they returned my emails right off. Thank you
My concern was handled expeditiously and to my satisfaction the customer care is fantastic.
This product had a bent pole about 20 inches from the bottom. The package when delivered was not damaged. This product was probably damaged at the factory and did not pass inspection. I was not happy and chatted at first on line and did not get a positive result. I called QuiBids and would send a mailing label to return, but I never got one after two tries.The Hall Tree is boxed and ready to send back but after my last call you said that's ok and do not have to send back. I will put this one in the garbage. I have a new one and its fine and thank you for your help.
I was reviewing your items for biding and i was charged for something that i didn't know what the $60.00 charge was for and it was never explain by your support team want the charge was for or i may have reconsidered.
They quickly refunded my the charge that I did not approve. Also deactivated my account as I requested without trying to guilt/ force me out of it!
Once it was establish what my concerns were they were handled quickly. Thanks
Again.
Find too hard to win with soooooo much aces from other countries
Plus. Bids going up stopped me from playing. Cheaper other auctions
I found the response time prompt and the rep both courteous and professional. The final outcome of the experience will, of course, be the reversal and of the charge to my account in a timely manner
After you win your auction you get your items fast
Had a technical problem submitting the weekly code for free vouchers and after sending them the issue with proof they resolved it and credited me with the 5 voucher bids within 24 hours. Great Job QuiBids.
Talking to Chris was great. He made it so easy.
Now I am a seventy two year old person. And I need more help. I have received several emails stating I have earned badges or something like that and I hav no idea what to do. If it's possible I would just like to put them in a bank and hang on to them. If you respond to this, then please explain as if explaing to a five year old. Thank you.
Very helpful in letting me know and helping me get through it. I think his name is Gerrard
Their support team gave me the info I needed very quickly
The support they gave me was very, very quick and so accurate. Thanks!
I missed the fact that QuiBids charges your credit card $60.00 UPFRONT. I didn't notice such. Since QuiBids runs the site, it should make this perfectly clear before telling the customer that he/she can now start bidding.
I did not understand the rules and was charged signup fees. My money was immediately refunded... I will try in the future.
They sure know how to do what they are there to do... support, even those of us that are not so computer minded.
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at [email protected] and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.
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