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QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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E-mailed one day -- response with problem corrected the next morning.
I sent an email to the HELP line and had an answer within minutes.
Very unusual...
Although I have probably lost about the same amount of dollars as I've won, I do enjoy the thrill of the gamble and have enjoyed QuiBids site for the most part. The one area in which I definitely have praise is the service. They do have glitches, though, that need to be fixed such as the system gives the win to the Bidders who have their bids set automated whenever Bids are made at EXACTLY the same time. When I knew I won an item, instead of giving me the item, they just returned my bids and gave me a game. I would have rather had the $400 mixer that I DID earn, as they themselves agreed happened. Wrong to do that to me just because I didn't have my bids automated. Scares me now to bid manually. Not good siituation.
I wanted a refund on the $60 onitial bid signup. I hadnt intended to actually pay the
Amount because i wasnt sure if i wanted to bid. I shouldn't pay for money I havent
Used.
It's very expensive to join in on the bids. I think that the automatic bid feature is a terrible option to have in a pay to play bidding auction. It's not fair for them to be able to set up 25 automatic bids prior to the opening of bidding and walk away from the auction. In real auctions someone have to be present to bid on an item. The auto feature allows a person to drive up the price without being present during the opening bid. It takes money out of everyone else's pocket to reset the clock to keep the bidding open. Then the auto bid delays until the last second or two to bid so you think it's over and here comes another auto bidder! You'll are making a lot of money off the bids, you could at least start the prices on your items at a fair "buy now" price so a person can realistically get the value of their money back if they choose the buy after losing the auction. Your starting prices are always higher than what a person would normally pay for the auction item if they purchased it from your competitors. If you buy a 100 bids that's 60 dollars. Your starting price in most cases is 50 to 100 dollars over priced. It's a rip off! And you still have to pay for the item you won and its shipping!
At first a very bad one. I think Quibid should add a feature so at sign up the new customers. Are aware more of the $ 60.00 fee for the 100 bid. But other than that. So far no more bad experience. I felt in the beginning I was mislead in register on Quibid. You sign up page and after entering my bank card. Time I entered it my bank account was deducted. Quibids. Would have a lot less confusion. If they would maybe offer other option's. Like $30.00 for 50 bids or just make it very clear that. It is not free on sign up. And it is a pay for to buy bid's before sign up. I only say this to maybe help future customer's. THANK YOU Ricky ( Maybe offer a badge for customers that very communicative in some form)
E-mailed customer support with a problem of an item not shipping and the problem was corrected in less than 24 Hrs. Thanks.
Kind of unfair of computer bidding, looks like new people never have the chance for winning good stuff.
I wanted to know what.the.+and a number meant (+30, +20, etc) and it was promptly explained.
I won a helicopter,(drone) and gave it to my grandson for his birthday. When he opened the box it was missing the controller. I contacted the chat line and have received the information to return it and I will either be credited for it or it will be replaced. I am happy.
I did my first bidding on Quibids thinking I knew what I was doing. I had bid on a item and lost. I was still eligible to buy the product for two hours after the auction ended, but I messed up and did not use the buy it now feature. I contacted C. S. and Quibids gave me the chance to buy the item at the auction price. This is by far the greatest online shopping experience I have ever had on the internet. I will be with Quibids for a long time.
I was charged for something I didn't order, and I let them know. I wasn't expecting a quick response, but I got one and the issue was resolved to my satisfaction. Thank you.
I don't know what's happened over the last few years but bids are so expensive and I can't win anything. Ever. I find it easier to win and the cheapest bids at happybidday these days.
I thought I was taken for 60.00 and then they refunded it
I got into a situation that was wrong for me - old and stroked out! - my family got on my case - QuiBids was gracious and cooperative. Thanks. Ann Varud
I asked for a refund and it was processed in the same day. The email i received was very helpful and the person very friendly. I had no problem getting my refund right away
Emailed an issue over the weekend to company and reviewed an answer within 24 hours and resolution to concern. Prompt, friendly and professional.
Provided a quick and timely response to my account request, with exceptional results!
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at [email protected] and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.
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