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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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Quick sipping which is huge on my end which I need
My shopping experience is great. Mostly I'm able to find the parts and accessories that I need. Sometimes the parts that I need are not available for a period of time. However, I like the way quadratec allows you to see what's in stock through their filter menu
So for its good no issues my first time ordering from here.
So for its good no issues my first time ordering from here.
The order and delivery process went good. The directions that come with the hoist are not very helpful so use their You Tube video, that is a great help. Don't bother using the crank, use your drill to raise and lower your top. Will definitely recommend and buy this product again.
Its always been a great experience shopping with Quadratec
Its always been a great experience shopping with Quadratec
Online shopping was very easy. Once you've set your settings on your vehicle, it tells you if the part fits your vehicle's make/model. I will definitely buy more parts from Quadratec!
Good quality bumper, fit was exact, great price, would recommend
Well I haven't installed the parts yet but they came super fast as always!
Easy ordering. Shocks where not of the greatest paint quality. Quite a bit of bare metal spots on them.
Fed ex delivery person accidentally dropped the mirrors down the porch steps. Quadratec sent me a new one the next day. Thank you!
Quick response and delivery. So far looks good but have yet to install parts
Box wasn't damaged, but parts inside were crushed. I had to spend an extra 2 hours just straightening them out. They were supposed to slip together with ease, not so much.
Related to a separate order. I had ordered rock sliders and your site said they would ship from Rock Hard 4x4 in 10-14 days. I have received no update from you. When I called Rock Hard they said their lead time is 6-8 weeks. Your website should reflect more updated ship times.
Good experience! First time user and was pleased with my order
Ordering is relatively easy once I knew the part I needed, although finding that info was a bit difficult. Overall it's a great site for ordering.
Ordering was easy, shipping was efficient. I have not got to use what I ordered yet.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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