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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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West Virginia
1 review
0 helpful votes
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Very simple, very fast
May 10, 2021

Very simple, very fast. Item was in stock and delivered in days instead of the weeks that others quoted.

Date of experience: May 10, 2021
Colorado
1 review
0 helpful votes
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Found everything I wanted and needed. Keep up the good work

Date of experience: May 10, 2021
Pennsylvania
2 reviews
0 helpful votes
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Quality products..
May 10, 2021

Quality products. Securely shipped. No hassles... everything clearly marked and shipped

Date of experience: May 10, 2021
West Virginia
1 review
0 helpful votes
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Pretty much drove right past full-release drive and had to use 4x4 to bring me back.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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It was really protected in the box upon arrival
May 10, 2021
Updated review

It was really protected in the box upon arrival. The flush mounted lights were easy to install. The bumper slide perfectly into the frame rails. The hardware fit like a glove. Super happy with the entire experience from ordering to finish installation.

Date of experience: May 9, 2021

Good description of parts
May 1, 2021
Previous review

Good description of parts.

Date of experience: May 1, 2021
Virginia
1 review
0 helpful votes
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It met my expectations, which is a testament to your reputation with this particular Jeep owner who has been shopping your site for years.

Date of experience: May 9, 2021

It met my expectations, which is a testament to your...
May 2, 2021
Previous review

It met my expectations, which is a testament to your reputation with this particular Jeep owner who has been shopping your site for years.

Date of experience: May 1, 2021
California
1 review
0 helpful votes
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Excellent product!
May 10, 2021

Excellent product! The sound reduction is a game changer. Less road and tire noise, and my stereo sounds like I upgraded to a premium system. Installation was straightforward and not too challenging.

Date of experience: May 9, 2021
Colorado
3 reviews
0 helpful votes
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Rather than leave you at the same page as the item that was just purchased, the "keep shopping" button should bring the shopper back to the page before that; probably where the "search" was conducted. For instance, after buying the upper radiator hose, I would rather see the search page for radiator hoses so I could buy the lower hose. This is true for many other items. Also, the quantity shown on the "Cart" didn't always update after a purchase selection, Though when I went to the cart page, the item was there.

Date of experience: May 9, 2021

Rather than leave you at the same page as the item...
May 2, 2021
Previous review

Rather than leave you at the same page as the item that was just purchased, the "keep shopping" button should bring the shopper back to the page before that; probably where the "search" was conducted. For instance, after buying the upper radiator hose, I would rather see the search page for radiator hoses so I could buy the lower hose. This is true for many other items. Also, the quantity shown on the "Cart" didn't always update after a purchase selection, Though when I went to the cart page, the item was there.

Date of experience: May 1, 2021
New Jersey
1 review
0 helpful votes
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Easy to navigate good quality products, buy most of my jeeps from

Date of experience: May 9, 2021

Easy to navigate
May 1, 2021
Previous review

Easy to navigate

Date of experience: May 1, 2021
Connecticut
1 review
0 helpful votes
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Great experience easy ordering process ans fast shipment.

Date of experience: May 9, 2021
Massachusetts
1 review
0 helpful votes
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Seems like a great site to get my jeep products!
May 9, 2021
Updated review

Seems like a great site to get my jeep products! Awesome.

Date of experience: May 9, 2021

Seems like a great site to get my jeep products!
May 1, 2021
Previous review

Seems like a great site to get my jeep products!

Date of experience: May 1, 2021
Florida
2 reviews
0 helpful votes
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Great deal fit perfect
May 9, 2021
Updated review

Great deal fit perfect. Will get a lot of use out of it.

Date of experience: May 9, 2021

First time so far all is great
May 1, 2021
Previous review

First time so far all is great.

Date of experience: May 1, 2021
Idaho
2 reviews
0 helpful votes
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I received the second portion of my order on Sunday? Thought it was odd I received two packages when it would have made much more sense to ship them together.

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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Box was a little damaged but everything inside was perfect

Date of experience: May 9, 2021
Ohio
1 review
0 helpful votes
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I love Quadratec!
May 9, 2021

I love Quadratec! They have everything I need and the prices are spot on!

Date of experience: May 9, 2021
Washington
1 review
0 helpful votes
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Nice product fast shipping fit great and looks good

Date of experience: May 9, 2021
Louisiana
1 review
0 helpful votes
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Received expedient communication regarding my order. Received my order earlier than expected.

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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Fast and easy to use and good product. Prompt delivery.

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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Received 2 different email with 2 different tracking numbers both stating the order had been cancelled by the shipping had to call customer service and was told there was a different tracking number and would bumoer would be delivered that same day.
Other than that product was packed decently and good quality

Quadratec attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2021
Hailey L. — Quadratec Rep
over a year old

Hello David,

I am sorry to see this and I apologize for my confusion each package will have its own tracking number. I would be happy to look into what you are seeing. Can you please provide the tracking numbers that you are seeing?

Thank you
Hailey

Ohio
1 review
0 helpful votes
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It was easy to order
May 9, 2021

It was easy to order. I received it quickly and it was simple to install.

Date of experience: May 9, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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