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QuadratecReviews 7,578

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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Texas
1 review
0 helpful votes
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Can not rate
December 1, 2023

Can not rate- it's a Christmas gift that they have not yet used

Date of experience: December 1, 2023
West Virginia
1 review
0 helpful votes
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Quadratec is a very good and reliable online company,...
November 29, 2023
Updated review

Quadratec is a very good and reliable online company, which offers excellent Jeep parts.

Date of experience: November 29, 2023

Easy to find (mostly) parts and quick checkout
November 6, 2023
Previous review

Easy to find (mostly) parts and quick checkout.

Date of experience: November 6, 2023
Louisiana
1 review
0 helpful votes
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Purchase was easy
November 27, 2023
Updated review

Purchase was easy. Delivery was quick and the installation was straightforward

Date of experience: November 27, 2023

Easy transaction
September 24, 2023
Previous review

Easy transaction. No issues with payment, delivery nor product.

Date of experience: September 23, 2023
Idaho
1 review
0 helpful votes
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Parts not in Inventory but show available.
December 4, 2023
Updated review

I ordered a set of Mopar performance rock rails that showed in inventory on the website. After four months, I canceled my order as the parts were never available. My credit card was charged immediately. Every time I contacted them, they would make up another excuse and tell me a new date. This never happened. I also noticed every weekend the parts would show available on the website, but they were never available. I would use extreme caution when ordering from them as they will say they have them when actually they don't. The last time I contacted them, they told me the parts were not available due to the strike. Which is 100% incorrect. I have family in Ohio that works for the automotive industry. The parts are manufactured from outside of the US and shipped in. The strike had no effect on those parts being manufactured and received on the West Coast and distributed out of their distribution center in Sparks Nevada. I used to like dealing with quadratec, but I don't trust them anymore. They did refund my money in full. I just went four months without the parts and I paid over $1000 for nothing

Date of experience: November 27, 2023

Quick and easy!
March 5, 2022
Previous review

Quick and easy! I like the quality parts that are available and the prices are fair!

Date of experience: March 5, 2022
Massachusetts
1 review
0 helpful votes
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Pretty straight forward
November 26, 2023

Pretty straight forward. Only wish it was Amazon so I would have free shipment.

Date of experience: November 26, 2023
Ohio
1 review
0 helpful votes
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I ordered the center cap and it arrived very quickly

Date of experience: November 24, 2023
South Carolina
2 reviews
0 helpful votes
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If you have any concerns just call the service department/ all will be resolved

Date of experience: November 19, 2023
Pennsylvania
1 review
0 helpful votes
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I have always been pleased with Quadratec. The staff are always polite and knowledgeable. I give the staff 5 stars.
I product I purchased was over priced but this was the same at all sites I visited.

Date of experience: November 18, 2023
Georgia
1 review
0 helpful votes
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Free shipping should be a standard
November 24, 2023

Free shipping should be a standard. Paying for shipping is dated

Date of experience: November 17, 2023
North Carolina
1 review
0 helpful votes
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Ordering was very easy from the website, delivery was quick and and everything needed was in the box. I will order anything I need for my jeeps from them

Date of experience: November 17, 2023
Louisiana
1 review
0 helpful votes
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The product was in good shape except for the hose clamps
November 16, 2023
Updated review

The product was in good shape except for the hose clamps.

Date of experience: November 15, 2023

Very easy and usually you have it every time I look...
August 10, 2022
Previous review

Very easy and usually you have it every time I look for something I need.

Date of experience: August 10, 2022
Wisconsin
1 review
0 helpful votes
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Perfect for for my 2017 JK
November 14, 2023

Perfect for for my 2017 JK. Plug n' play, took 30 minutes to drop in.

Date of experience: November 13, 2023
Ohio
1 review
0 helpful votes
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It was easy to order and really good product. Install was a little more to it then i originally thought but it worked out great after I git them in.

Date of experience: November 13, 2023
Colorado
1 review
0 helpful votes
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Just what my Cherokee needed to cover an ugly spill in the rear cargo area. Looks much better now.

Date of experience: November 11, 2023
Arkansas
1 review
0 helpful votes
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Ordering online was easy
November 11, 2023

Ordering online was easy. They shipped quick and we received it on time and in good condition. All the parts we ordered for our 1979 CJ7 fit perfectly!
We will definitely order from here again!

Date of experience: November 10, 2023
California
2 reviews
0 helpful votes
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Easy site to navigate site
November 8, 2023
Updated review

Easy site to navigate site. Found what I was looking for very easy.

Date of experience: November 8, 2023

Ease of website is great
September 17, 2023
Previous review

Ease of website is great.

Date of experience: September 16, 2023
Illinois
1 review
0 helpful votes
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Easy ordering and fast shipping!
November 8, 2023

Easy ordering and fast shipping! Have already placed another order.

Date of experience: November 8, 2023
Connecticut
2 reviews
0 helpful votes
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...
November 6, 2023
Updated review

...

Date of experience: November 5, 2023

Thanks, great price!
August 22, 2023
Previous review

Thanks, great price!

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Everything was received in good condition and was pleased with the product

Date of experience: November 5, 2023
Kansas
1 review
0 helpful votes
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Every Quadratec order has met expectation and is easy to shop/order. Great options!

Date of experience: November 1, 2023

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
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