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QLinkWireless

2.4

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QLinkWireless Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
428
value
405
shipping
379
returns
251
quality
393

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great service
February 6, 2022

I orderd itand put the chip in my phone and it works all over oregon I havr e not had any problems from start to finsh

Date of experience: February 5, 2022
Washington
1 review
6 helpful votes
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Great service
February 6, 2022

QLinkWireless offers a great program to those in need. Receiving new service was simple and quick. The switch between providers was hassle free. They provided easy to follow instructions with videos for those who need it. They allows you to bring your own phone and number if you chose too. Recieved the new Sim card quicker then they had said 3 days later instead of 7. Activation was just as easy as the rest. Service has been good no dropped calls no lost signal and not the typical quality you would expect from previous experiences. Very pleased

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Great service, and free phone.
Nice smartphone, free with cell service. I recently upgraded to Unlimited 4G...
I can hardly believe this is free cell service.

Date of experience: February 5, 2022
Arizona
1 review
0 helpful votes
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Thank you so much Qlink for being there for me and my 2 children, if it wasn't for you I wouldn't be able to get anything done. I don't have any other service, and I don't know what I would do with out you. Thank you

Date of experience: February 5, 2022
Maryland
1 review
0 helpful votes
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A No Problem Company
February 6, 2022

Always there for you when you are in need of service, it's like a lot less stress on my time, to be able to rely on an honest provider...

Date of experience: February 5, 2022
New Hampshire
1 review
0 helpful votes
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My q Link
May 8, 2023

I honestly can't believe the good service I get with q Link they treat me well my service never fades to include voicemail and internet and extremely happy

Date of experience: February 5, 2022
Alabama
1 review
0 helpful votes
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I've been with QLINK and I must say I am thrilled with the service I am getting, no buffering, no dropped calls. I love the service so much I have I have gotten my family members on bored with me his wireless program and I would recommend this wireless program to anybody, I love it.

Date of experience: February 5, 2022
Texas
1 review
3 helpful votes
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Truly unlimited
February 6, 2022

I started using QLink for the unlimited data, calls, and texts. I still had reservations about the unlimited service. Well it's true. Unlimited in every way.

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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No problem!
June 1, 2022

Easy to set up and go! I even transferred to another phone after I dropped and cracked mine with no assistance!

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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It doesn't matter what or when but there are way too many freezes on my Q link...I never had that many freezes on other phones or other company's! Its not the phone...but I can tolerate it and that's my Only issue!
Q- Link has provided me with perfect service I'm happy to say... Please keep up the great work!
Sincerely
Mr. B. R. Thoennes

Date of experience: February 4, 2022
Tennessee
1 review
0 helpful votes
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Great service
February 4, 2022

I love the service and I get good coverage. I did have to change my phone number but it was very simple process... I loved it!

Date of experience: February 4, 2022
Missouri
1 review
0 helpful votes
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Lifesaver
March 1, 2022

Without them I wouldn't have the opportunity for any communication service or life saving services in the palm of my hand their great!

Date of experience: February 4, 2022
Ohio
2 reviews
0 helpful votes
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Qlink wireless
January 2, 2023

Qlink is one of the best government phone programs. I've had my service with qlink for 5 years and it's been the best ever.

Date of experience: February 4, 2022
Georgia
1 review
0 helpful votes
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Excellency for when you are in need of a phone when there's a emergency. The free part helps and to be able to use the flash light to save on my energy bill.

Date of experience: February 4, 2022
New York
1 review
0 helpful votes
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My experience
April 1, 2022

My experience with Qlink has been very helpful for me, it's the best service, I can go in to my website

Date of experience: February 4, 2022
Missouri
1 review
0 helpful votes
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This has got to be by far the absolute best cell service and choice in phones for me when I needed it most and I couldnt have made a better choice...

Date of experience: February 4, 2022
Michigan
2 reviews
0 helpful votes
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Q-Link Services
October 15, 2022

This is a wonderful way to get cell phone service when you can't afford the big name service carriers. Or if you're on a fixed income this is a great way to have a cellphone and stay connected with your friends and family, or god fore-bid you have an emergency!

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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Nice free service that you can get on your phone through the government and I have no problems with it so far except for the phone I bought I need to get a bigger phone

Date of experience: February 4, 2022
Maryland
1 review
3 helpful votes
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It's a great service for it being a free government phone and having free service, you get what you pay for. It's not top line quality, there was probably a couple of months there that I could not receive calls at all. They were going straight to my voicemail and my phone was never ringing.
No one could ever figure it out in tech support. I will say customer service and tech support have always been very prompt and professional.

Date of experience: February 4, 2022
Indiana
1 review
0 helpful votes
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Love it
March 1, 2022

I love the qlink phone we use it everyday. This is a fantastic thing for ppl with low income. Keep it up Q Link!

Date of experience: February 4, 2022

From the business

All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.


qlinkwireless.com
Founded in 2011
Dania Beach, FL, United States
+115
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