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QLinkWireless

2.4

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QLinkWireless Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
428
value
405
shipping
379
returns
251
quality
393

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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I Love the Benefits and Savings and lots of Wonderful Rewards. Join AARP and receive your Free Gift as a Member.

Date of experience: April 1, 2022
North Carolina
1 review
0 helpful votes
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Great Great Service
April 2, 2022

You all have great sẻrvice for many years. I would tell many other people about the service with QLink. The staff are very professional went i need assistant with
My phone service. Finally, I hope to remain with QLink for a very long time. Thank you for providing excellent service to me.

Date of experience: April 1, 2022
Oregon
1 review
0 helpful votes
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Great Service!
February 1, 2023

It's always good! Easy to recertify. Nice phones too! I would highly recommend Q Link wirelesswireleds to all!

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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Amazing service
April 2, 2022

I have never had an issue. It's great service. Im on social security and i needed the help very much.

Date of experience: April 1, 2022
Kansas
1 review
0 helpful votes
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I love QLink Wireless
December 2, 2022

Very polite and helpful. Dont have to wait very long on phone calls and my problems get solved usually pretty timely and done the correct way!

Date of experience: April 1, 2022
Georgia
1 review
0 helpful votes
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Qlink has been my savior. If not for them I would not be able to keep in touch with the people closest to me. Ihave told everyone Iknow about them. Qlink, you are the best.

Date of experience: April 1, 2022
Wisconsin
1 review
0 helpful votes
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I haven't had to pay monthly for the use and service of my phone.
Quality of connection is great too.

Date of experience: April 1, 2022
Florida
2 reviews
0 helpful votes
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Better service
April 2, 2022

Better than C. C. ~ the $24.mo bill jumped to $62.mo; signal strength, CS and data (unlimited) became frustrating. Qlink's service, Hot Pepper phone and reliability have been awesome. I qualified for service based on restricted income and truly appreciate that such a program exists. P.S. The tablet is a nice extra for $10. The one I received has been temperamental and sluggish from day one. Okay for games!

Date of experience: April 1, 2022
Florida
2 reviews
0 helpful votes
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Have you ever heard the saying free ain't free? Free is free with Qlink. Each day spent time with your phone to learn it all the features.
Once you learn your phone you will love it! I do!

Date of experience: April 1, 2022
Maryland
1 review
0 helpful votes
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Fantastic
June 2, 2022

I have no problems and when I did it was taken care of immediately. I'd recommend W link to everyone. Keep up the good work.

Date of experience: April 1, 2022
Maryland
1 review
0 helpful votes
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Theres no way I would choose any other provider! And I happily recommend them to anyone that uses any other provider. The service is excellent & so is the customer service.

Date of experience: April 1, 2022
Nevada
1 review
0 helpful votes
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I've been it for many years. I started when disabled then continued as a senior. I'm 71 and it works fine for me.

Date of experience: April 1, 2022
Indiana
1 review
0 helpful votes
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Good. Phone. Service. Gret. Intenet. I like. It. There. Good. From. James. Godfrey. In. Indianapolis. Ind

Date of experience: April 1, 2022
Michigan
1 review
0 helpful votes
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Great
October 9, 2022

I appreciate the service from Q - Link. I love the fact that the minutes refill monthly on time. Thank you

Date of experience: April 1, 2022
Nevada
1 review
0 helpful votes
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Good stuff
April 1, 2022

It is helping me with my daily routine and takes alot of stress of my shoulders let's me focus on the here and now to make today better. Thanks

Date of experience: April 1, 2022
New York
2 reviews
0 helpful votes
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Best Service
April 1, 2022

I love this service because it allows me to keep in touch with my family, friends and other people that I need to be in contact with. But over all the service is a great benefit to have no matter what. And would recommend this service for anyone who needs it.

Date of experience: April 1, 2022
North Carolina
1 review
0 helpful votes
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Awesome Service!
February 1, 2023

I love my service and I will tell anyone to sign up with Qlink wireless, they are awesome, their customer service is always on point and very helpful! Very satisfied with my wireless company!

Date of experience: April 1, 2022
Virginia
1 review
1 helpful vote
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I would think counting the number of Text SMS, whatever would be easy. I haven't known my monthly average number of Texts sent and received in two years now. It bothers me.

Date of experience: March 27, 2022
Florida
1 review
0 helpful votes
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All i received was a sim card that won't work in any of the old phones I have ive requested a phone or tablet but still have received nothing.

Date of experience: March 26, 2022
New York
1 review
2 helpful votes
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Great
March 27, 2022

Love it! Service is great. Never no problems with internet or calls or texts! I have been recommending to all my friends and family that qualify

Date of experience: March 26, 2022

From the business

All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.


qlinkwireless.com
Founded in 2011
Dania Beach, FL, United States
+115
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