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QLinkWireless

2.4

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QLinkWireless Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
428
value
405
shipping
379
returns
251
quality
393

We monitor reviews for authenticity

New Hampshire
1 review
3 helpful votes
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Lies
April 26, 2022

I supposedly have unlimited data but all a sudden the data shut off at 10.03gb and customer service says it's because I used all my data. I said I have unlimited data how is that possible,?

Date of experience: April 26, 2022
Indiana
1 review
11 helpful votes
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Awful!
April 26, 2022

Cellular reception is like living in the mid-90's. Data is even worse. Yesterdays spores test was 0.98. Yes that's not a typo. Try to contact them, good luck.

Date of experience: April 26, 2022
North Carolina
2 reviews
0 helpful votes
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Outstanding
April 27, 2023

About 6 months ago I had a friend tell me that airtalk was better than qlink and like an idiot i believed him and tried it out! But needless to say I'm back with qlink for good!

Date of experience: April 25, 2022
Colorado
1 review
0 helpful votes
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Nothing but trouble
April 24, 2022

No service in area didn't receive my free tablet and got charged 50 dollars more than why I was supposed to. Now am getting run around about the phone warranty. If I could give zero stars if it would of let me.

Date of experience: April 24, 2022
Maryland
1 review
0 helpful votes
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Bought a new serono pepper phone so I didn't have to wait on government phone. Back ordered. Still haven't received any thing. Payed cash for a phone comparable with lifeline service(unlimited data, phone, and texts)now I got an email saying my phone isn't good for your new 4g/5g service. Only had it a few months.im on ssi disability and I don't have enough money to buy another new phone. What does that mean for me shouldn't I be getting a new government phone for free? Is my phone going to work at all? My security and welfare depends on this phone. Only contact I have with people.no home phone.and this 90$ pepper phone I paid cash for just to have a phone comparable with your service a few months ago is a p. O. s. It's a joke.of all cellphones I've owned in10years it's the worst. Help me please I need my cellphone I'm 60 years old and crippled. What am I going to do if my phone won't work for the new 5g system?

Date of experience: April 24, 2022
Illinois
1 review
0 helpful votes
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Stick with Quick!
April 23, 2022

I been with Q-link for many years now and loving my service. The service can be compared to regular paying service. I will never switch my services.

Date of experience: April 22, 2022
Nevada
1 review
0 helpful votes
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Bad service
April 20, 2022

I ordered a SIM card from q Link it never arrived so they sent me a new SIM card the problem with that is the number belongs to somebody else I'm receiving all their calls and they're asking me about drugs along with telemarketers I call q Link and ask them for new SIM card or to change the number they want to charge me $5 for their mistake I refuse to pay it I would never deal with this tight company ever again. I'm so pissed off right now I just spoke to the supervisor and she act like she couldn't wave that $5 fee there's an Obama phone free service you want me to pay $5 for your mistake what a bad company the phone belongs to somebody else the phone number belongs to someone else

Date of experience: April 20, 2022
Oklahoma
1 review
0 helpful votes
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Like Q Link
May 1, 2022

So far when I have a problem they are there to help. Always patient and kind. I appreciate all their help.

Date of experience: April 20, 2022
New Jersey
1 review
0 helpful votes
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I was skeptical at first but its been a year snd i have had no issues. Give it a try theres nothing to lose

Date of experience: April 19, 2022
Montana
1 review
26 helpful votes
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These people, they aren't a COMPANY, they are GOVERNMENT leech thieves does NOTHING to help people, they are nothing more than thieves. Their SUPPOSED free phone service runs off the $80.00 a month WI-FI I pay Spectrum for. They sent me a Sceptor Tablet that NEVER worked and they stole my SECOND $100.00 government assistance for a tablet this year. There cheats need to be tarred, feathered and run out of business NOW!

Date of experience: April 19, 2022
North Carolina
1 review
0 helpful votes
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Qlink Wireless
February 23, 2023

I have had Qlink for over a year and a half and it is excellent coverage, I never have dropped calls and the customer Service is Awesome!

Date of experience: April 18, 2022
Alabama
1 review
0 helpful votes
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A scam
April 17, 2022

This is a complete scam there is nothing free about it. In fact they have very high data plans. Just a scam.

Date of experience: April 16, 2022
Pennsylvania
1 review
0 helpful votes
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Could be better!
April 16, 2022

Service isn't to good where I live! Could be a lot better! The phone I received isn't the best either. And my tablet doesn't get service at all!

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
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No complaints
April 15, 2022

I had a tmobile phone a friend gave me. I put the SIM chip in. Seconds after my phone was activated. Never had a dropped call. Unlimited talk text and data.My state insurance pays for it.If for some reason that ends I still plan on being a qlink customer.No complaints.

Date of experience: April 13, 2022
New York
1 review
0 helpful votes
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How can I purchase Data from you Q Link? The Tablet doesn't work in my house unless I can Get Data from you? I hope I can purchase Data from you some how

Date of experience: April 13, 2022
Ohio
1 review
1 helpful vote
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Poor communication
April 13, 2022

They do not tell you this, but your *FREE* tablet requires a $10 co-pay. I also had a VERY difficult time finding out how long it takes to arrive... 6 - 8 weeks. WHY is it so hard to find that out? Also, every time I call, it takes at least 3 mins. To get through the automated voice prompts!

Date of experience: April 13, 2022
Pennsylvania
1 review
0 helpful votes
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Great. Easy to use, Excellent Customer Service, Prompt Responses and Courteous. I Absolutely LOVE IT! Thank you to ALL of your reps at Q Link Wireless

Date of experience: April 12, 2022
Minnesota
1 review
0 helpful votes
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Qlink
April 11, 2022

Qlink's customer service is great. As far as the phone goes its hit and miss. Everytime I go to use the phone to call someone the phone freezes up and won't let me call. Other than that is pretty good.

Date of experience: April 11, 2022
Washington
2 reviews
0 helpful votes
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A no frills, get what is promised, phone service that so far has kept its end of the contract. I see no issues as of yet...

Date of experience: April 11, 2022
Maine
1 review
0 helpful votes
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Working pretty
April 11, 2022

I've used QLink for several months now and have. Had decent service. Hard to use without wifi and doesn't work in some Walmarts. Lol but hey, I'm happy without a monthly fee. I'm grateful to be given the gift of QLink, thanks!

Date of experience: April 10, 2022

From the business

All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.


qlinkwireless.com
Founded in 2011
Dania Beach, FL, United States
+115
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