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Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.
Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.
For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the b...
The company has cultivated a strong reputation for providing a user-friendly platform that connects customers with reputable breeders, leading to high levels of satisfaction among pet owners. Many customers appreciate the ease of navigation, effective communication with breeders, and the quality of the puppies they acquire. However, some concerns have been raised regarding the vetting process of breeders, with a few customers expressing unease about potential puppy mills. Overall, the feedback reflects a positive sentiment towards the service, highlighting its efficiency while suggesting an opportunity for enhanced breeder verification.
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User-friendly site, easy to navigate and search for exactly what we wanted in a puppy. We were able to research and communicate with the breeder easily through the site and found the perfect puppy for our family.
If you are looking for a puppy; this is a great way to find it. I was able to find the puppies closer to me and then went to pick him up. Overall, great experience!
I really love using this site because it's easy to list, change and communicate with potential buyers.
Website was easy to use. The messaging between myself and the breeder was easy with fast responses.
After looking at multiple sites and 100's of puppies we found our new family friend here at puppies.com
The people listing on this site are real breeders or family's. They will answer your question, send pictures and videos through the message board that is provided on the site. Other sites we looked at had many fake puppies for sale. We would recommend looking here first.
Great website. We found a wonderful breeder close to us and very reasonable. Enjoying our wonderful mini dachshund!
Maritza responded to my inquiry promptly about the little guy I was interested in - I made arrangements to go see Rambo and I fell in absolute love with him. He is perfect and beautiful. He was well cared for and healthy, He is so full of energy - it was a good experience and worth the drive to see him and adopt him.
Ever since puppies.com took over puppy find.com, the amount of exposure went down drastically. I used to find homes for all my puppies through puppy find com. Now my puppies find homes through AKC marketplace and other websites. I hardly get any inquiries from puppies.com.
We have been looking at puppies on the website in areas in and around where we live. Found several options and settled on the perfect puppy for us. This site is super easy to use.
Challenging. I love the puppy we found but the site was frustrating.
Hello,
We appreciate your feedback.
I'm sorry to hear you had a tough time with the site, especially when you were trying to find a new puppy. If you’re open to sharing more details, we might be able to offer some advice or help you navigate it better next time. Please contact us at [email protected] for helpful tips.
Congratulations on your new puppy!
Found a good honest breeder.
Puppies are quality pups.
Price was very reasonable for pet quality pup.
I would definitely recommend this website, it's a very precise and clear website with both breeders and buyers alike. The staff team is very responsible with verifying both buyers and breeders I'm very satisfied with the credibility of the website overall
My sister in law found me this site, glad she did! Found a great pup here
Easy to communicate with breeder, no issues at all. We will use this site again for sure.
I just recently lost my dog 3 months ago. Its been 16 yrs that i hadn't look for a new dog. Unfortunately my other little one needed a companion and this site found her a sweet loving little sister. Seller was amazing will highly recommend this site.
This is the second time I have found an Australian Shepherd for my home. There's always a good selection. And I've always had great success! Highly recommend using the site.
Puppies.com was the main website I used to choose my puppy. It was easy to look at a variety of different breeds, get information on each breed, and find puppies available within a certain distance from my house. The website also gives you the ability to sort different criteria for the puppies you find, such as based on newest additions. In the end, I was able to decide on what breed of dog I wanted and find the puppy for me.
My experience was great and I would highly recommend the site.
We found our newest member of our family Truman, aka Duke. He is loved by our adult pugs and my senior Boxer. I think the testimonials reviews helped us when picking out the best breeder.
Answer: The Buyer Tips on Puppies.com states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram. Once this payment leaves your hands, there is no recourse for recovery or refund. Using a credit card is highly recommended so that you can dispute the transaction if something goes wrong.' You can read the full list at the link below. https://help.puppies.com/article/129-buyer-tips
Answer: Please contact our customer service at [email protected] to provide more information on your question and the situation you are referring to so we can assist in getting the issue resolved. Puppies.com Support
Answer: Hello, We are coming out with a Boosting option for listings at the beginning of the new year. At this time the system randomly rotates all listings. I you have additional questions please contact us at [email protected]. Puppies.com Support
Answer: Please contact our customer service at [email protected] for assistance with your account. They will be happy to assist you in getting your payment situation resolved. Puppies.com Support
Answer: Hello, PuppyFind.com is an online bulletin board service. Please visit PuppyFind.com to create your buyer account and start contacting sellers. Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account. Feel free to email us at [email protected] if you ever need any sort of assistance. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. If you have additional questions please contact us at [email protected]. PuppyFind.com Support
Answer: Hello, Every seller/breeder goes through an approval process but as stated in our Terms of Service policy because we are a bulletin board service we are not able to offer any guarantees that the individuals listing on the site are reputable breeders. It is important that buyers do ask questions and feel comfortable with whom they are working with. As a way to assist PuppyFind users to determine if breeders are legitimate we do offer Buyers Tips located at http://www.puppyfind.com/buyer_tips/ which gives buyers several tips on what questions to ask and how to protect themselves when purchasing a puppy, which includes recommending that buyers visit the facilities and the breeder personally. Reading Seller Reviews is also advisable to see what type of history they have with their buyers. Please note that only individuals who have purchased a puppy from the seller may leave a review. If you have any further questions, please contact us at [email protected]. PuppyFind.com Support


Hello,
It's unfortunate that you did not have a good experience with this buyer. I'm showing that testimonial posted in 2022 is half way down the page, and there are seven testimonials before that one. The most recent testimonial shows at the top on your profile from 2024. The buyer did provide proof that they paid you a deposit, so they do get to post their experience. You are welcome to update your response and it will show with the testimonial so both sides of the situation are visible.
I'm sorry you aren't having as much traffic to your listings recently. We do randomly rotate all listings on the site now, but we do have the boost option for city/state searches which could help with views.
We appreciate your loyalty and the feedback and it will be taken into consideration for future site improvements. Please let me know if you have any additional questions.
Puppies.com Support Team