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From the business

Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.

Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.

For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the b...


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Puppies.com Reviews Summary

The company has cultivated a strong reputation for providing a user-friendly platform that connects customers with reputable breeders, leading to high levels of satisfaction among pet owners. Many customers appreciate the ease of navigation, effective communication with breeders, and the quality of the puppies they acquire. However, some concerns have been raised regarding the vetting process of breeders, with a few customers expressing unease about potential puppy mills. Overall, the feedback reflects a positive sentiment towards the service, highlighting its efficiency while suggesting an opportunity for enhanced breeder verification.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Virginia
2 reviews
0 helpful votes
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Great Experience
March 24, 2026

I had questions and I got replies very quickly. They were very courteous. I wanted to know more about possible scam as I was skeptical of the dog I was looking at and they could not put my mind at ease, but I understand why. As it turned out, I bought the puppy and he's great. I was very happy with the seller.

Date of experience: March 14, 2026
Missouri
1 review
0 helpful votes
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Easy process
March 14, 2026

By using the filters, I was able to find a wide assortment of puppies to choose from. I was able to message the seller and ask questions. Great experience and would recommend it.

Date of experience: February 14, 2026
1 review
0 helpful votes
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I had literally no issues with the whole process and got right into being able to communicate with the people who had the most beautiful little dog that we fell in love with and purchased! Way to go Puppies.com

Date of experience: March 2, 2026
1 review
0 helpful votes
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Phenomenal experience
March 12, 2026

I had a hard time finding the right website to find a puppy on. But as soon as I leaned it on puppy.com it was the easiest process. I was able to favorite all the puppies that I really liked. Messaging a breeder was super easy as well. Everyone responded so promptly. The website is easy to navigate too. The search for the right puppy was made easy by the filters. Overall a great experience

Date of experience: March 1, 2026
1 review
0 helpful votes
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Wonder experience
March 11, 2026

So good the first time we when back for another puppy

Date of experience: March 1, 2026
Kentucky
1 review
0 helpful votes
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Wonderful!
February 28, 2026

My elder Jack Russell was almost 15 years old. So, I knew that she wouldn't be with us much longer. Puppies. Com had a female Jack Russell within 3 hrs and at a great price. I love these dogs and I am very pleased with our purchase.
Thank You

Date of experience: February 17, 2026
Illinois
1 review
0 helpful votes
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Too Many Scammers
February 23, 2026

Sellers should be verified! I would ask about a dog/pup and the sellers were plain lying or trying to scam. I was lucky, at times, if they even answered at all, but I know that's not your fault. Sellers should be penalized for bad practices. However, in all, it's a good service, except the time we went to pick up a pup, numerous miles away, in a different state! And I reported her because she had numerous breeds and nobody did anything about it! It was grossly disgusting! I guess things should be monitored better and there should be consequences for repeated bad practices.

Date of experience: February 11, 2026
Puppies.com w. Puppies.com Rep
1 month ago

Hi there,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you encountered. We understand how upsetting it can be to deal with unresponsive sellers, misleading information, or situations that don’t meet expectations—especially when you’re traveling long distances and making such an important decision as bringing home a puppy.

We want you to know that we take reports of dishonest or unethical behavior very seriously. While we cannot always share the outcome of specific investigations, reports like yours are reviewed by our moderation team and help guide enforcement actions, including warnings, suspensions, or removal when policy violations are confirmed. We agree that repeated bad practices should have consequences, and we are continually working to strengthen our monitoring and verification processes to better protect our community.

We also appreciate your loyalty and your honest feedback. It means a lot that you’ve successfully used our service in the past and chose to use it again. Your approach this time—asking more detailed questions and being cautious—is exactly the kind of diligence we encourage. We’re actively working on improvements to make that process easier and more secure for everyone.

If you’re willing, we’d welcome any additional details about your recent experience so we can review it further. Thank you again for speaking up and for helping us improve.

Sincerely,

Puppies.com Supporty Team

Utah
1 review
0 helpful votes
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Sweet puppy
February 22, 2026

Website is user friendly and easy to use. Good information regarding puppies. I would use them again.

Date of experience: February 12, 2026
California
1 review
0 helpful votes
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Found my forever pup
February 22, 2026

We found our pup, contacted the seller and a week later he's in our home bringing us endless joy. He's a happy, healthy, energetic little guy. I would highly recommend this site to find your pup.

Date of experience: February 9, 2026
Minnesota
1 review
0 helpful votes
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Excellent Experience
February 20, 2026

I went to this site looking for a puppy to fill a void in my home. I found exactly what I was looking for and my home is complete again.

Date of experience: January 27, 2026
Texas
1 review
0 helpful votes
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Quick & easy
February 16, 2026

I didn't know what to expect because so many other sites didn't pan out, but I found a perfect pup at a good price close to home (20 min away).

Date of experience: February 2, 2026
Ohio
1 review
0 helpful votes
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Found the perfect puppy and locally
February 13, 2026

They directed puppies in a smaller area and certain breed of German shepherd we were looking for and found us the perfect breeder. I couldn't be happier with the results! Awesome puppy, and the owner couldn't be more helpful with the transition

Date of experience: February 3, 2026
Virginia
2 reviews
0 helpful votes
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This puppy is perfect for us.
February 11, 2026

I was reluctant to use a website to find this perfect addition to our home. Jess encouraged me to take my time with this. It allowed me to find this tiny bundle of love.

Date of experience: February 1, 2026
Georgia
1 review
0 helpful votes
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Successful Search
February 10, 2026

I hadn't had a puppy in years, but I knew what kind I wanted. Puppies.com made locating one in close proximity to my travel area extremely simple. I was able to save several to a favorites list and research further before making a final decision. Being able to read reviews and make direct contact with the breeder made me feel more comfortable about making a purchase.

Date of experience: December 30, 2025
California
1 review
0 helpful votes
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Looking for a Yorkshire Terrier
February 6, 2026

I had seen Puppies.com before but never actually purchased a puppy until now. The experience was great. I was able to input exactly what breed I was looking for, male/female, age purebred or designer and the location I was looking in and within so many miles. It was convenient and showed pricing and pictures of the adorable puppies ready for their forever homes. It also gave us information on the breeder and how long they had been on the site. The breeders input their puppies for sale information. We are able to text within the site to the breeders to get more information.

Date of experience: January 15, 2026
Missouri
1 review
0 helpful votes
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Great place to find puppies.
February 5, 2026

Excellent website to find a wonderful puppy. Plenty of choices accurate information lot of good people on this website. Makes it so easy to find the puppy

Date of experience: January 26, 2026
Arizona
1 review
0 helpful votes
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Very positive- after creating an account I just didn't like having to sign in for every little thing but otherwise this site is wonderful!

Date of experience: January 20, 2026
Texas
1 review
0 helpful votes
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Good place to find a pup
January 30, 2026

First time using puppies.com and the experience was pretty good. The seller I used had very good communication and the process went very smooth. I would definitely use this site again in the future.

Date of experience: December 28, 2025
Illinois
1 review
0 helpful votes
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I love that you can look by state to find someone local. You can also search by what type of dog you are looking for. We had the best experience with this website and I would highly recommend it. The breeders are verified so no need to worry about being scammed. We bought the most loving adorable puppy and did not need to give cash in advance before seeing the puppy. Overall great experience!

Date of experience: January 17, 2026
Colorado
1 review
0 helpful votes
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Easy to use
January 27, 2026

Easy to find the breed I was looking for and finding the location of the breeder. Great communication with the breeder. I found the puppy I wanted and the breeder kept in touch with me until I could pick him up. I could call or text the breeder and always got a fast response from her.

Date of experience: January 13, 2026