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From the business

Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.

Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.

For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the b...


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Puppies.com Reviews Summary

The company has cultivated a strong reputation for providing a user-friendly platform that connects customers with reputable breeders, leading to high levels of satisfaction among pet owners. Many customers appreciate the ease of navigation, effective communication with breeders, and the quality of the puppies they acquire. However, some concerns have been raised regarding the vetting process of breeders, with a few customers expressing unease about potential puppy mills. Overall, the feedback reflects a positive sentiment towards the service, highlighting its efficiency while suggesting an opportunity for enhanced breeder verification.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

1 review
0 helpful votes
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Excellent website.
April 19, 2026

Easy to use and very helpful. Good communication between website and breeders. Definitely recommend this site to any of my family and friends.

Date of experience: April 9, 2026
2 reviews
10 helpful votes
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One-stop shopping!
April 19, 2026

When we were looking for a golden retriever puppy, we really didn't know where to start. When I found puppy.com it gave us so many viable options for golden puppies, literally all over the country. We were able to compare and contrast what was being offered, and what we were looking for in a new puppy, and we came up with the perfect puppy! We were willing to drive the 5 1/2 hours to pick him up, and it was well worth the drive. I would recommend puppies.com to anyone looking for any kind of puppy not just a golden retriever.

Date of experience: April 9, 2026
1 review
0 helpful votes
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Awesome
April 17, 2026

Was a great experience. I had problems with me logging and it was fixed promptly. I would use this site again. Got me a cutie puppy today from here.

Date of experience: April 7, 2026
North Carolina
1 review
0 helpful votes
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Lucinda..
April 17, 2026

I brought a puppy from Bonnie Conduso. And was and still pleased with the experience I had with, she was very informative, patient, and updated throughout the whole process..

Date of experience: April 4, 2026
1 review
0 helpful votes
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Puppybadoption made easy
April 13, 2026

I found it easy to find our newest member of the fam through Puppies.com. We saw current pictures, found up-to-date information about our puppy and had direct contact with the breeder. It was a very seamless adoption.

Date of experience: April 2, 2026
Maine
1 review
0 helpful votes
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Excellent experience
April 10, 2026

Website easy to use and very informative! Easy way to contact the breeder and find out all the information that you need to make a decision

Date of experience: March 26, 2026
Florida
1 review
0 helpful votes
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Easy to Chews a Puppy
April 4, 2026

Puppies.com made it easy the locate the puppy I was looking to adopt. Lots of breeders to selected from a some of the breeders information is verified. I was able to find and adopt the puppy I was looking for.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Puppy Purchased
March 31, 2026

I came across the site and I never left. I found several puppies that peaked my interest and within my price range. The site was user friendly with easy ways to search (i. E., min/max price range, type of breeds, age, sex, etc.). It gives the option for the seller to give their description of the puppies which was great! It allowed me to save my favorites so I can keep my search simple. I found the perfect first puppy for my daughter thanks to puppies.com!

Date of experience: March 21, 2026
Texas
1 review
0 helpful votes
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I'm glad I found this site
March 31, 2026

I'm happy with Puppies.com but I'm positive they should do better screening their breeders. The one I bought is great but while looking around I found really bad ones with bad reviews that were trying for me to communicate outside the site and by phone. I then check their reviews and had very bad ones so I don't know why the site doesn't remove those bad sheeps that scammed people multiple times as I was able to read. As I said my breeder was great and I'm happy with my Puppy

Date of experience: March 21, 2026
Virginia
2 reviews
0 helpful votes
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Great Experience
March 24, 2026

I had questions and I got replies very quickly. They were very courteous. I wanted to know more about possible scam as I was skeptical of the dog I was looking at and they could not put my mind at ease, but I understand why. As it turned out, I bought the puppy and he's great. I was very happy with the seller.

Date of experience: March 14, 2026
Missouri
1 review
0 helpful votes
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Easy process
March 14, 2026

By using the filters, I was able to find a wide assortment of puppies to choose from. I was able to message the seller and ask questions. Great experience and would recommend it.

Date of experience: February 14, 2026
1 review
0 helpful votes
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I had literally no issues with the whole process and got right into being able to communicate with the people who had the most beautiful little dog that we fell in love with and purchased! Way to go Puppies.com

Date of experience: March 2, 2026
1 review
0 helpful votes
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Phenomenal experience
March 12, 2026

I had a hard time finding the right website to find a puppy on. But as soon as I leaned it on puppy.com it was the easiest process. I was able to favorite all the puppies that I really liked. Messaging a breeder was super easy as well. Everyone responded so promptly. The website is easy to navigate too. The search for the right puppy was made easy by the filters. Overall a great experience

Date of experience: March 1, 2026
1 review
0 helpful votes
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Wonder experience
March 11, 2026

So good the first time we when back for another puppy

Date of experience: March 1, 2026
Kentucky
1 review
0 helpful votes
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Wonderful!
February 28, 2026

My elder Jack Russell was almost 15 years old. So, I knew that she wouldn't be with us much longer. Puppies. Com had a female Jack Russell within 3 hrs and at a great price. I love these dogs and I am very pleased with our purchase.
Thank You

Date of experience: February 17, 2026
Illinois
1 review
0 helpful votes
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Too Many Scammers
February 23, 2026

Sellers should be verified! I would ask about a dog/pup and the sellers were plain lying or trying to scam. I was lucky, at times, if they even answered at all, but I know that's not your fault. Sellers should be penalized for bad practices. However, in all, it's a good service, except the time we went to pick up a pup, numerous miles away, in a different state! And I reported her because she had numerous breeds and nobody did anything about it! It was grossly disgusting! I guess things should be monitored better and there should be consequences for repeated bad practices.

Date of experience: February 11, 2026
Puppies.com w. Puppies.com Rep
2 months ago

Hi there,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you encountered. We understand how upsetting it can be to deal with unresponsive sellers, misleading information, or situations that don’t meet expectations—especially when you’re traveling long distances and making such an important decision as bringing home a puppy.

We want you to know that we take reports of dishonest or unethical behavior very seriously. While we cannot always share the outcome of specific investigations, reports like yours are reviewed by our moderation team and help guide enforcement actions, including warnings, suspensions, or removal when policy violations are confirmed. We agree that repeated bad practices should have consequences, and we are continually working to strengthen our monitoring and verification processes to better protect our community.

We also appreciate your loyalty and your honest feedback. It means a lot that you’ve successfully used our service in the past and chose to use it again. Your approach this time—asking more detailed questions and being cautious—is exactly the kind of diligence we encourage. We’re actively working on improvements to make that process easier and more secure for everyone.

If you’re willing, we’d welcome any additional details about your recent experience so we can review it further. Thank you again for speaking up and for helping us improve.

Sincerely,

Puppies.com Supporty Team

Utah
1 review
0 helpful votes
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Sweet puppy
February 22, 2026

Website is user friendly and easy to use. Good information regarding puppies. I would use them again.

Date of experience: February 12, 2026
California
1 review
0 helpful votes
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Found my forever pup
February 22, 2026

We found our pup, contacted the seller and a week later he's in our home bringing us endless joy. He's a happy, healthy, energetic little guy. I would highly recommend this site to find your pup.

Date of experience: February 9, 2026
Minnesota
1 review
0 helpful votes
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Excellent Experience
February 20, 2026

I went to this site looking for a puppy to fill a void in my home. I found exactly what I was looking for and my home is complete again.

Date of experience: January 27, 2026
Texas
1 review
0 helpful votes
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Quick & easy
February 16, 2026

I didn't know what to expect because so many other sites didn't pan out, but I found a perfect pup at a good price close to home (20 min away).

Date of experience: February 2, 2026