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Punchbowl

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Punchbowl Reviews Summary

Punchbowl has a rating of 3.8 stars from 881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Punchbowl most frequently mention birthday party, guest list and customer service. Punchbowl ranks 1st among Event Planning sites.

service
60
value
64
shipping
13
quality
58
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

District of Columbia
1 review
4 helpful votes
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Was trying to send a mothers day card. After spending so much time to make it, I was getting "oops something went wrong" message in the final step". Tried to make it all over again 3 more times but still didnt work.
Worst part is it isn't free, it claims that you can send a card with ads included, but finally it forces you to pay a subscription. STAY AWAY

Punchbowl attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2020
Punchbowl M. — Punchbowl Rep
over a year old

Hi Panos. We experienced a temporary service interruption on Mother's Day due to unprecedented site traffic. We're really sorry you didn’t have a good experience. We would be happy to upgrade you for FREE. Simply let us know your account details and you’ll hear back from us soon. We want you to be happy!
In terms of a subscription, you can use Punchbowl completely for free to personalize and send Digital Greeting Cards -- either through our mobile apps or when you start a free trial (just cancel anytime during the 3-day free trial period and you will not be charged). You can cancel anytime and we have a 30-day money-back guarantee.
- Meghan in Marketing

Pennsylvania
1 review
3 helpful votes
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Frustrating
June 12, 2020

Had an account from a year ago where you could send cards for free. Now it is subscription only and it looks as though cheapest option is $24 a year. Billed annually. I just wanted to send a mother's day card and spent thirty minutes on it when I discovered the new fee. I would have paid the $2 monthly but when I went to confirm it showed $24 for a yesr. Just be aware before you dive into card msking. It's not free. Nice cards though which made it doubly disappointing.

Punchbowl attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
Punchbowl M. — Punchbowl Rep
over a year old

Hi Patricia. We hear you and we’re sorry you had a frustrating experience when you created your card. We tried to reach you via direct message to help resolve this. Please email us at [email protected] and mention you spoke with us here on Sitejabber. We would be happy upgrade your membership for free. We want you to be happy! - Meghan in Marketing

Canada
1 review
1 helpful vote
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They suck
June 12, 2020

McDonalds ads? Are you serious! Lost my long written message when I went back. Way to sucker people into purchasing a membership.

Punchbowl attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2020
Punchbowl M. — Punchbowl Rep
over a year old

Hi Kialo. I'm so sorry you had a frustrating experience. You should not have lost your message. If you want to remove ads for your recipients, we give you that option! Simply upgrade to a Platinum membership. Please reach out to [email protected] if you have any other questions or need assistance. We're here to help. -Meghan in Marketing

New Jersey
1 review
0 helpful votes
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This is the place to send the best invitation, messages to the guest and thank you notes.

Date of experience: May 8, 2020
Texas
1 review
0 helpful votes
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Love Punchbowl!
May 8, 2020

I love punchbowl! I always use them for any occasion I have
Going on. There's always a great wide variety! :)

Date of experience: May 8, 2020
California
1 review
0 helpful votes
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Virtual party
May 8, 2020

Punchbowl never disappoints had to do a last minute virtual celebrate for my son and I was able to send out invites to family made my son's day extra special and I seemed like I was so organized lol thank you guys..

Date of experience: May 8, 2020
Ohio
1 review
0 helpful votes
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Top notch!
May 4, 2020

Punchbowl is easy, convenient and has a great variety of designs to choose from. I absolutely love the app.

Date of experience: May 4, 2020
Texas
1 review
0 helpful votes
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Easy Peasy Invites!
April 23, 2020

I received a Punchbowl birthday party invitation and noticed the name of the company very small at the bottom. I wanted the convenience of sending an invitation to people without going out to the stores ESPECIALLY now during the "shelter in place order," it's convenient for anytime really though. Punchbowl is GREAT! The invitation rising from the envelope did it for me!

Date of experience: April 23, 2020
New York
1 review
0 helpful votes
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Great app!
April 23, 2020

The app is very convenient. I like that it gives you updates on when your guests respond. I would definitely use this for future events.

Date of experience: April 23, 2020
Wisconsin
1 review
0 helpful votes
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Mission Accomplished
April 23, 2020

The Punchbowl App made organizing my husband's surprise birthday easy. I was able to communicate with guests under the radar. There are user friendly features and fun graphics in the selection of cards. I liked it so much I purchased a membership to send cards during quarantine.

Date of experience: April 23, 2020
California
1 review
0 helpful votes
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Punchbowl Rocks!
April 23, 2020

I LOVE Punchbowl! It's great and I ALWAYS use it for inviting friends and family to events that I plan. I also use Punchbowl for sending cards to the people I know and love. Sending invitations and cards has never been easier. I use the app right from my phone because it's so convenient. If you don't have it, I certainly recommend getting it.

Date of experience: April 23, 2020
California
1 review
0 helpful votes
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Invites made easy
April 23, 2020

I used to love paper invites, I feel they are more formal and elegant. That being said, your site made sending invites out easy and quick. I loved being able to add announcements along the way prior to the event! Also loved the card feature. I was able to send Easter cards to family and friends! Super easy to design and send!

Date of experience: April 23, 2020
Ohio
1 review
0 helpful votes
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Punchbowl has lightening speed response time if you need help. When I send out cards or invites from Punchbowl - I get tons of compliments. Very Affordable. I use this all the time within our small office. We have 19 team members. Great Morale booster for making any day a little less blah - but especially while we are working remotely. Thank You Punchbowl!

Lori

Date of experience: April 22, 2020
Texas
1 review
0 helpful votes
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Digital cards invites
April 20, 2020

Really great for last-minute gifts or parties! I would definitely recommend.

Date of experience: April 20, 2020
California
1 review
0 helpful votes
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There is a large selection of both invitations and cards from which to choose. The one improvement I would like to see is that you can't select any font for any card, some are pre-selected. Also, you can't change the font size on some lines.

Date of experience: April 9, 2020
New Jersey
1 review
0 helpful votes
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Very Good Experience thru and thru! I Would like to recover RSVP guest list. Please assist.

Date of experience: April 7, 2020
Punchbowl M. — Punchbowl Rep
over a year old

Hi, thanks so much for the positive review! We're happy you had a good experience. Can you please send us an email at [email protected] with your account details? Our customer support team is very quick to respond and will be able to help you track down the RSVPs you're looking for. - Meghan in Marketing

Florida
1 review
0 helpful votes
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Easy and Convenient
April 7, 2020

I love sending invites through text or email! So much
Easier. My favorite is being able to add announcements if
Something happens or we need something. Thanks!

Date of experience: April 7, 2020
Pennsylvania
1 review
0 helpful votes
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Nice site for organizing an event
April 2, 2020

Used the site for having a birthday party for my daughter offsite... site handled everything including online invites. Would recommend!

Date of experience: April 2, 2020
Arizona
1 review
0 helpful votes
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Love using Punchbowl!
April 1, 2020

I have had such a great time for 3-4 organizations and my family creating cards and invites for our fun times. I find it easy and creative and have been able to enhance activities (Harry Potter trip for family, bingo party for friend's, birthday trip for 80-yr-old friends travel trip.) When I have an occasional problem, I contact Punchbowl and they kindly help.

Date of experience: March 31, 2020
California
1 review
0 helpful votes
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CEEATIVE
March 30, 2020

Just opening the envelope is unique. I have Oscar parties ands my guests can't wait to see what invitation I have used! Punchbowl has a creative team. Easy to use.

Date of experience: March 29, 2020

From the business

Punchbowl makes it easy to create and send beautiful, free online invitations and digital greeting cards from your phone, tablet or desktop.


punchbowl.com
Founded in 2007
Framingham, MA, United States