Punchbowl
Questions & Answers

Hello there! Please make sure the invitation came from [email protected]. If it's from that address, simply click the "Open Invitation" button in the email and it will take you to Punchbowl where you can RSVP. If the email came from a different address or includes an attachment, please do not click it. Instead, send us a note at [email protected] so we can take a closer look.

Hi there! Please make sure the invitation came from [email protected]. If it's from that address, simply click the "Open Invitation" button in the email and it will take you to Punchbowl where you can RSVP. If the email came from a different address or includes an attachment, please do not click it. Instead, send us a note at [email protected] so we can take a closer look.

Hi, thanks for reaching out! You can certainly do both with a Platinum membership. If you have any other questions please reach out to [email protected] and we will be happy to help! - Danny in Marketing

Hi. Thanks for reaching out. You can send invitations to up to 50 guests completely free from the app. For large events with more than 50 guests, you will need to upgrade to a paid membership. Please reach out to [email protected] if you have any questions! We're here to help. - Danny in Marketing

Hi Anne. Thanks for reaching out. We're sorry you're not able to open the invitation. Can you please send us an email at [email protected] with the email address or phone number the invitation was sent to and any information you have on the sender of the invite? You should hear back from us within an hour. Thanks! -Meghan in Marketing

Hi Mary. Thanks for reaching out. We're sorry the recipient ran into some trouble. Can you please send us an email at [email protected] with your account details so we can help you look into this? You should hear back from us within an hour. Thanks! -Meghan in Marketing

Hi Laura. Thanks for your question and feedback! At this point in time we do not have the option to make one-time purchases. We do offer a 30-day money back guarantee on our memberships, and you can send up to 50 invitations and 10 cards per month for free from our iOS or Android app! Please feel free to reach out to [email protected] if you have any other questions. We're here to help! -Meghan in Marketing

Hi Kimberly - Can you tell us a little more about what you're trying to do? Are you trying to send an invitation? When you build a guest list and enter the individual recipient email addresses, they will not be able to see each other's contact information. They will be able to see who is invited (name only), but we give you the option to hide your guest list: https://help.punchbowl.com/article/98-how-do-i-show-or-hide-the-guest-list If you're sending to a group email address (a distribution list that goes to many people), this article will help: https://help.punchbowl.com/article/325-can-i-send-my-invitation-to-a-group-email-address If you're trying to do something else, please give us some more detail here or feel free to email us at [email protected] and we'd be happy to help!