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Publicrecordsdata.us Reviews Summary
Publicrecordsdata.us has a rating of 4.8 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Publicrecordsdata.us most frequently mention customer service and live chat. Publicrecordsdata.us ranks 8th among Database sites.
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Didn't know that publicrecordsdata.us was charging me $20 IN ADDITION TO $7. Samantha helped me by crediting my credit card back $20. Thank you, Samantha.
Needed to obtain a record for high school coaching. Found it, down loaded it, then cancelled my subscription. Very helpful siite and very easy to use.
I found information on Public Records Data that I did not with others such as Archive, Intelius, etc. It was crucial in my document search. Though I had to check how to end my subscription, it was very easy to do by live chat and they did not try to upsell which I was happy about.
I used live chat and the person helping me was quick to resolve my problem. I am impressed it was quickly solved, I will give this an A+
Requested refund due to not realizing it was signing me up for something when I thought it was just $1. Chat quickly refunded and closed account. Appreciate the quick and seamless experience.
I was trying to find two wayward brothers who have moved all over the country. I wish there was a way to show what the current address is. Still, the info was thorough and came quickly.
Was looking for information. The search provided information that I needed and loaded pdf files with additional information. Just use caution as it is POSSIBLE matches, so not all information may be relevant. It was a good experience. I was able to cancel my subscription using the chat feature. It was a good service and the website was easy to use.
Worked with Live Chat, extremely helpful and quickly responded to my concern.
It was a great tool. I would recommend for anyone.
I came across your website to look up a family member for my mom that has not been heard from for a while. I was under the impression that I was only going to be charged $1 for seeing the minimal info. I was ok with this. I was even okay with the $7 that I saw come thru quickly on my bank account. To my surprise today, I saw another charge for $20. I had no idea what this was for as I did not sign up for an account, I just wanted to see basic info. I do not know where the misinformation that I was given for only $1 came from, but if you are scamming people this was you should be reported.
I chatted with Assisted by Steven in Customer Support and he refunded my account and closed my account, in which I did not know I had! He was very efficient in helping me get this all straightened out. I thank him very much
(You should be proud of your employee). I would never had agreed to any of this for the amounts you are charging just for information as I do not have this kind of money to hand out. My first thought when I saw these charges was you were a scam. If you are scamming people, please stop. Honesty is always the best policy. Thank you for your time.
I discovered that my credit card was charged $20 as part of my request for information (along with $1 + $7 charges that I agreed to). I used the customer support link to ask why I was charged the $20? Apparently it was included as part of setting up an account for me, which I didn't ask for. Customer support informed me that my account would be closed and that the charge would be refunded in 3-5 days. They provided a confirmation number and phone number if I have further questions.
The company essentially roped me b into a scam, nbs - FACTS! It was supposed to be a one time report not a subscription.
I was charged three times for a $1.00 record that I purchased. One of the charges was $20.00. Maybe I missed something in the fine print, but just beware.
They handled my situation exceptionally well. Initially, I thought it was a scam, but their actions made me feel better.
The customer service agent was excellent and assisted me very quickly.
I got what I needed and was able to cancel easily when I requested to do so.
I had a very simple and quick interaction for canceling my account to prevent further payments. The CSR was able to do that immediately
Paid for something I've previously just googled, nothing different from what is publicly found online but I got scammed into paying for it here on Publicrecordsdata.us
Hello Elizabeth,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bryan,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team