Public Info Services

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Public Info Services

4.4

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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Criminal history Not at all accurate. Not even close. Hardly anything true

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.

California
1 review
0 helpful votes
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Just getting started
March 1, 2025

Just getting started. Not finding Photos. Never used a site like this.

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for taking the time to leave a review.

Missouri
1 review
0 helpful votes
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It's pretty cut and dried you get what you ask for a report of person place or thing in question. It's easy to use. No headaches and it's nice to see my own personal info and what anyone else searching me will see. I like that you can request your information be removed from public record. Only flaw is I'm not sure if I can download a PDF without a printed copy being done as well. Over all it's a 4 star service

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

California
1 review
0 helpful votes
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Why don't I have an icon on my desktop I always have a hard time finding you but I pay each month to have you

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review; we are always happy to assist all customers at 1-800-617-3169.

Minnesota
1 review
0 helpful votes
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Great!…………………………………………………………………………………………………………………..

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for the 5-star review.

New York
1 review
0 helpful votes
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I'm doing a search on myself and so far the information has been incorrect

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Florida
1 review
0 helpful votes
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Most of this stuff I am reading is old
February 28, 2025

Most of this stuff I am reading is old. And some is not true. Because I have looked at the county clerk's office. So I really am not so happy with this. So after my trial. Please discontinue my account. Thank you

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for the experience. We aim to keep our website updated regularly with every bit of information available. We do show your account has been cancelled.

California
1 review
0 helpful votes
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It's so nice to know what's happening to the people we look up on here.

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

Missouri
1 review
0 helpful votes
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Was looking for marriage and divorce information. Your site did not provide it

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

We’re grateful for your review! Our website is updated regularly with all the available information. We hope your rating reflects an overall positive experience with us.

New York
1 review
0 helpful votes
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It's crazy in the amount of info at your finger tips 5 start all day

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for your review, it's great to hear this type of feedback.

Texas
1 review
0 helpful votes
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The only thing I don't understand is why my name is listed as my former married name I haven't carried in 15 years

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.

Montana
1 review
0 helpful votes
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Tons of missing public info and old outdated info. Some info is correct that's why I rated a 2 star

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.

North Carolina
1 review
0 helpful votes
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Very glitchy, did not like that I had to keep going in and out to see

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169.

North Carolina
1 review
0 helpful votes
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Good so far I would recommend to my family and friends.thanks

Date of experience: February 15, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

Texas
1 review
0 helpful votes
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Ii have had much time to browse yet
February 25, 2025

Ii have had much time to browse yet. Asl me again in a day or more

Date of experience: February 15, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for taking the time to leave a review.

California
1 review
0 helpful votes
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No marriage records
February 25, 2025

No marriage records. Even though it's really really really important.

Date of experience: February 15, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your feedback! Our website is regularly updated with the latest information available. We trust your rating reflects a generally positive experience.

Indiana
1 review
0 helpful votes
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I would like to see marriage reports for the people i mention

Date of experience: February 15, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Georgia
1 review
0 helpful votes
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Excellent great app, looking forward to using it more thanks

Date of experience: February 14, 2025
Jason O. Public Info Services Rep
over a year old

We're delighted to hear this review.

Maryland
1 review
0 helpful votes
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It seems the site is not accurate everything on here is old and years back I need recent and updated database

Date of experience: February 13, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.

California
1 review
0 helpful votes
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Excellent
February 23, 2025

Excellent. Your customer service is very helpful and professional

Date of experience: February 13, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for the 5-star review.