Public Info Services

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Public Info Services

4.4

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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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It seems the site is not accurate everything on here is old and years back I need recent and updated database

Date of experience: February 13, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.

California
1 review
0 helpful votes
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Excellent
February 23, 2025

Excellent. Your customer service is very helpful and professional

Date of experience: February 13, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for the 5-star review.

Colorado
1 review
0 helpful votes
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Easy to cross reference
February 23, 2025

Easy to cross reference. Logically arranged. Inexpensive.

Date of experience: February 13, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

Oklahoma
1 review
0 helpful votes
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The Google listing said this was completely free. It was not.

Date of experience: February 13, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for taking the time to leave a review but are sorry for your experience; we are a paid service and are not sure what your experience with Google might have been.

Florida
1 review
0 helpful votes
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Little info about employment or any licenses. Searched several people and none have any records besides relatives and criminal history. Nothing else. Barely worth the 1$.

Date of experience: February 13, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.

Virginia
1 review
0 helpful votes
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Awesome very accurate easy to use friendly usage easy navigating

Date of experience: February 12, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your feedback.

Tennessee
1 review
0 helpful votes
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Fantastic not like other sites not a lot to pay out and you get a variety of records for less cost

Date of experience: February 12, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for the feedback.

Wyoming
1 review
0 helpful votes
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Best I have ever used has more info then any other search I have used

Date of experience: February 12, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

Kentucky
1 review
0 helpful votes
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Doesnt have newer info that i know of as of today i see differently and im trying to find out whats going on with my husband how long he may be facing in jail or prison

Date of experience: February 12, 2025
Jason O. Public Info Services Rep
over a year old

We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.

Texas
1 review
0 helpful votes
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I love this app and help you on locating anything and anyone you want to search for

Date of experience: February 12, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for your review, it's great to hear this type of feedback.

Texas
1 review
0 helpful votes
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I see several things incorrect, names city. Owner of home miss spelled name

Date of experience: February 12, 2025
Jason O. Public Info Services Rep
over a year old

Thanks for your review! We work hard to keep our website current and provide all the information we can. We trust your rating represents a positive experience overall.

Colorado
1 review
0 helpful votes
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Thank you so much for you excellent service 👏 i am much appreciated

Date of experience: February 11, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for your review, it's great to hear this type of feedback.

Minnesota
1 review
0 helpful votes
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Good so far
February 21, 2025

Good so far. Just want to look up old friends and hopefully find them

Date of experience: February 10, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for leaving us this review.

Nevada
1 review
0 helpful votes
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Great experience worth getting the app
February 20, 2025

Great experience worth getting the app. Would recommend everybody get On their phone.

Date of experience: February 10, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your feedback.

Ohio
1 review
0 helpful votes
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Getting me and my father's information mixed together. I am not,and have never gone by Jamie S

Date of experience: February 10, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for your feedback. We regularly update our website to ensure the information is current and accurate. If you need to remove any records, you can do so directly at www.publicinfoservices.com/help-center/privacy-requests.

Texas
1 review
0 helpful votes
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Niceeasy to navigate and good price
February 20, 2025

Nice
Easy to navigate and good price. Needs more info on criminal records

Date of experience: February 10, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for the feedback.

Minnesota
1 review
0 helpful votes
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Got some of info i needed plus I got sone for my boyfriend too.

Date of experience: February 9, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review.

California
1 review
0 helpful votes
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I paid for this to see criminal records
February 19, 2025

I paid for this to see criminal records. I know for a fact that two of the people I searched have an extensive criminal history. Anyone else notice that it continuously says "0" under criminal records?

Date of experience: February 8, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for any inconvenience. We continually update our website and share all the information we have at hand.

Texas
1 review
0 helpful votes
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Great site easy to look up and would recommend great great great

Date of experience: February 8, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

Tennessee
1 review
0 helpful votes
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Some in of this is info is misleading
February 18, 2025

Some in of this is info is misleading. I was the victim, not the criminal in violation of court order. Can this be corrected?

Date of experience: February 8, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.