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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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It seems the site is not accurate everything on here is old and years back I need recent and updated database
Thank you for the 5-star review.
It's great to hear this type of feedback.
The Google listing said this was completely free. It was not.
Thank you for taking the time to leave a review but are sorry for your experience; we are a paid service and are not sure what your experience with Google might have been.
Little info about employment or any licenses. Searched several people and none have any records besides relatives and criminal history. Nothing else. Barely worth the 1$.
We appreciate your feedback and apologize for any issues. Our team is always working to ensure our website is current with all available details.
Awesome very accurate easy to use friendly usage easy navigating
We appreciate your feedback.
Fantastic not like other sites not a lot to pay out and you get a variety of records for less cost
Thank you for the feedback.
Best I have ever used has more info then any other search I have used
It's great to hear this type of feedback.
Doesnt have newer info that i know of as of today i see differently and im trying to find out whats going on with my husband how long he may be facing in jail or prison
We're sorry for the concern. We make regular updates to our website and ensure all information we have is reported.
I love this app and help you on locating anything and anyone you want to search for
Thank you for your review, it's great to hear this type of feedback.
I see several things incorrect, names city. Owner of home miss spelled name
Thanks for your review! We work hard to keep our website current and provide all the information we can. We trust your rating represents a positive experience overall.
Thank you so much for you excellent service 👏 i am much appreciated
Thank you for your review, it's great to hear this type of feedback.
Thank you for leaving us this review.
Great experience worth getting the app. Would recommend everybody get On their phone.
We appreciate your feedback.
Getting me and my father's information mixed together. I am not,and have never gone by Jamie S
Thank you for your feedback. We regularly update our website to ensure the information is current and accurate. If you need to remove any records, you can do so directly at www.publicinfoservices.com/help-center/privacy-requests.
Nice
Easy to navigate and good price. Needs more info on criminal records
Thank you for the feedback.
Got some of info i needed plus I got sone for my boyfriend too.
We appreciate your review.
I paid for this to see criminal records. I know for a fact that two of the people I searched have an extensive criminal history. Anyone else notice that it continuously says "0" under criminal records?
Apologies for any inconvenience. We continually update our website and share all the information we have at hand.
Great site easy to look up and would recommend great great great
It's great to hear this type of feedback.
Some in of this is info is misleading. I was the victim, not the criminal in violation of court order. Can this be corrected?
We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support


Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.