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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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You gave me the wrong person! But you gave me someone in a totally different state!
I am searching for divorce records but have found none on this site.
We truly appreciate your review. Our team is dedicated to keeping our website up-to-date with the information available. We trust your rating represents a positive experience with us.
Criminal records are not updated that's why I was checking on my friend and I know in 2024 he had been in jail for strangulation
Thank you for taking the time to share your review. We make sure our website is updated constantly with all the information we have. We hope your rating is a reflection of a positive experience.
Doesn't have any of my criminal records or arrest records convictions or any valuable information very out dated
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Just started will let you know how I feel after I use the site.
Thank you for taking the time to leave a review.
It was intimated to me that I could look up court transcripts using this and it looks like that was false advertising
Thank you for your feedback; we’re sorry for any confusion. We consistently update our website and share all the information we know.
Very good I would never use any other brands or business I live in Hawaii and it's hard sometimes to find good information
We're thrilled to receive such positive feedback.
Criminal history Not at all accurate. Not even close. Hardly anything true
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.
Just getting started. Not finding Photos. Never used a site like this.
Thank you for taking the time to leave a review.
It's pretty cut and dried you get what you ask for a report of person place or thing in question. It's easy to use. No headaches and it's nice to see my own personal info and what anyone else searching me will see. I like that you can request your information be removed from public record. Only flaw is I'm not sure if I can download a PDF without a printed copy being done as well. Over all it's a 4 star service
It's great to hear this type of feedback.
Why don't I have an icon on my desktop I always have a hard time finding you but I pay each month to have you
We appreciate your review; we are always happy to assist all customers at 1-800-617-3169.
Great!…………………………………………………………………………………………………………………..
Thank you for the 5-star review.
I'm doing a search on myself and so far the information has been incorrect
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Most of this stuff I am reading is old. And some is not true. Because I have looked at the county clerk's office. So I really am not so happy with this. So after my trial. Please discontinue my account. Thank you
Apologies for the experience. We aim to keep our website updated regularly with every bit of information available. We do show your account has been cancelled.
It's so nice to know what's happening to the people we look up on here.
It's great to hear this type of feedback.
Was looking for marriage and divorce information. Your site did not provide it
We’re grateful for your review! Our website is updated regularly with all the available information. We hope your rating reflects an overall positive experience with us.
It's crazy in the amount of info at your finger tips 5 start all day
Thank you for your review, it's great to hear this type of feedback.
The only thing I don't understand is why my name is listed as my former married name I haven't carried in 15 years
We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support


We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.