Public Info Services

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Public Info Services

Public Info Services

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Public Info Services?
grey stargrey stargrey stargrey stargrey star

Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow George B.
Unfollow George B.
Share Review
Report Review

You gave me the wrong person!
March 5, 2025

You gave me the wrong person! But you gave me someone in a totally different state!

Date of experience: February 23, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.

California
1 review
0 helpful votes
Follow Charlotte K.
Unfollow Charlotte K.
Share Review
Report Review

I am searching for divorce records but have found none on this site.

Date of experience: February 22, 2025
Jason O. Public Info Services Rep
over a year old

We truly appreciate your review. Our team is dedicated to keeping our website up-to-date with the information available. We trust your rating represents a positive experience with us.

Illinois
1 review
0 helpful votes
Follow Sheila G.
Unfollow Sheila G.
Share Review
Report Review

Criminal records are not updated that's why I was checking on my friend and I know in 2024 he had been in jail for strangulation

Date of experience: February 21, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for taking the time to share your review. We make sure our website is updated constantly with all the information we have. We hope your rating is a reflection of a positive experience.

Texas
1 review
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Share Review
Report Review

Doesn't have any of my criminal records or arrest records convictions or any valuable information very out dated

Date of experience: February 21, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.

Louisiana
1 review
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Share Review
Report Review

Just started will let you know how I feel after I use the site.

Date of experience: February 21, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for taking the time to leave a review.

North Carolina
1 review
0 helpful votes
Follow Brooks Z.
Unfollow Brooks Z.
Share Review
Report Review

Great jdhehjèjdhejdhehdhdhdjdjddhdhdhhddhjdjdhdhdjjdhdjd

Date of experience: February 20, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for the 5-star review.

South Dakota
1 review
0 helpful votes
Follow Russell O.
Unfollow Russell O.
Share Review
Report Review

It was intimated to me that I could look up court transcripts using this and it looks like that was false advertising

Date of experience: February 20, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for your feedback; we’re sorry for any confusion. We consistently update our website and share all the information we know.

Hawaii
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Very good I would never use any other brands or business I live in Hawaii and it's hard sometimes to find good information

Date of experience: February 20, 2025
Jason O. Public Info Services Rep
over a year old

We're thrilled to receive such positive feedback.

California
1 review
0 helpful votes
Follow Jorge C.
Unfollow Jorge C.
Share Review
Report Review

Easy to use, get fast results and, you find out what you need to know.

Date of experience: February 19, 2025
Jason O. Public Info Services Rep
over a year old

We greatly appreciate your kind words.

New Hampshire
1 review
0 helpful votes
Follow Benjamin W.
Unfollow Benjamin W.
Share Review
Report Review

Criminal history Not at all accurate. Not even close. Hardly anything true

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for the experience. We aim to keep our website updated regularly with every bit of information available.

California
1 review
0 helpful votes
Follow Jo O.
Unfollow Jo O.
Share Review
Report Review

Just getting started
March 1, 2025

Just getting started. Not finding Photos. Never used a site like this.

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for taking the time to leave a review.

Missouri
1 review
0 helpful votes
Follow Julie J.
Unfollow Julie J.
Share Review
Report Review

It's pretty cut and dried you get what you ask for a report of person place or thing in question. It's easy to use. No headaches and it's nice to see my own personal info and what anyone else searching me will see. I like that you can request your information be removed from public record. Only flaw is I'm not sure if I can download a PDF without a printed copy being done as well. Over all it's a 4 star service

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

California
1 review
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Share Review
Report Review

Why don't I have an icon on my desktop I always have a hard time finding you but I pay each month to have you

Date of experience: February 18, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review; we are always happy to assist all customers at 1-800-617-3169.

Minnesota
1 review
0 helpful votes
Follow Elizabeth U.
Unfollow Elizabeth U.
Share Review
Report Review

Great!…………………………………………………………………………………………………………………..

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for the 5-star review.

New York
1 review
0 helpful votes
Follow Nichole O.
Unfollow Nichole O.
Share Review
Report Review

I'm doing a search on myself and so far the information has been incorrect

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Florida
1 review
0 helpful votes
Follow Elaine N.
Unfollow Elaine N.
Share Review
Report Review

Most of this stuff I am reading is old
February 28, 2025

Most of this stuff I am reading is old. And some is not true. Because I have looked at the county clerk's office. So I really am not so happy with this. So after my trial. Please discontinue my account. Thank you

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

Apologies for the experience. We aim to keep our website updated regularly with every bit of information available. We do show your account has been cancelled.

California
1 review
0 helpful votes
Follow Andrew I.
Unfollow Andrew I.
Share Review
Report Review

It's so nice to know what's happening to the people we look up on here.

Date of experience: February 17, 2025
Jason O. Public Info Services Rep
over a year old

It's great to hear this type of feedback.

Missouri
1 review
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Share Review
Report Review

Was looking for marriage and divorce information. Your site did not provide it

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

We’re grateful for your review! Our website is updated regularly with all the available information. We hope your rating reflects an overall positive experience with us.

New York
1 review
0 helpful votes
Follow Joshua I.
Unfollow Joshua I.
Share Review
Report Review

It's crazy in the amount of info at your finger tips 5 start all day

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

Thank you for your review, it's great to hear this type of feedback.

Texas
1 review
0 helpful votes
Follow Mario V.
Unfollow Mario V.
Share Review
Report Review

The only thing I don't understand is why my name is listed as my former married name I haven't carried in 15 years

Date of experience: February 16, 2025
Jason O. Public Info Services Rep
over a year old

We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.