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Public Info Services Reviews Summary
The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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I was denied housing and the person commented on my "criminal record." I was aghast, as I have no criminal record, so I went to "Public info services," as it was the first one to pop up in google search. On it, I found information about charges in a city I had never been during a time when I was clearly and demonstratively somewhere else. I asked the website to remove the erroneous data, and they said they would do it immediately. They did not. I revisited the website every day and every day the data is still there, lying to the public about me. They have said the right things, but done the wrong things. In my world, that is called lying.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hello Randy,
We sincerely apologize that your experience with our company was unsatisfactory. We take these requests very seriously and are always happy to assist in the removal of information from our website. Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-617-3169 to discuss this matter further with a supervisor. We can absolutely assist in getting this information removed from our site and are curious to determine what caused this issue in the first place.
Thank You
Public Information Services Customer Support Team