Public Info Services

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Public Info Services

4.4

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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Exelente
October 30, 2019

After I call got big rebate discount, can't believe I like it too much gracias x el descuento voy ha tratar de usarla para el background check

Date of experience: October 29, 2019
Kentucky
1 review
0 helpful votes
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Protect yourself and family
October 30, 2019

Feel safer with the ability to know who you are dealing with personally and professionally. You can never be sure you and your children and grandchildren are in a safe place, this site gives you that advantage.

Date of experience: October 27, 2019
Georgia
1 review
0 helpful votes
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Very Quick
October 14, 2019

Overall it was quick with results, but with a few inaccuracies. I'm guessing if you were to monitor the subject it would iron it out. My review is based on the first 10 minutes. But pleased with results.

Date of experience: October 10, 2019
Connecticut
1 review
0 helpful votes
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Very easy to work with
October 13, 2019

Call only took a few minutes and everything was set up

Date of experience: October 10, 2019
New Jersey
1 review
0 helpful votes
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Great service.
October 12, 2019

Found what I was looking for. I feel like my gut was right and this proved it. It's great to have something you can go to that will prove issues you may not be able to know.

Date of experience: October 9, 2019
California
1 review
0 helpful votes
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APT
October 10, 2019

Glad to see you added District of Columbia to the list of states. However is some areas like the greater DC area its necessary to check in DC, Maryland and Virginia. If you had another category Greater DC area which searched all 3 areas at once that would be very helpful. Also a search by email address would be very helpful indeed

Date of experience: October 6, 2019
Texas
1 review
0 helpful votes
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RESULTS?
October 9, 2019

Very little results when searched. I SEARCHED several different people that I know have more on their records than what came up. So not too sure your information is accurate.

Date of experience: October 6, 2019
Georgia
1 review
0 helpful votes
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Disconnected
October 9, 2019

You had a superior search to any other, however, once you have all the records I could not view them except for the first time. So, that does not suit my needs. L thanks

Date of experience: October 6, 2019
California
1 review
0 helpful votes
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I found what I was looking for.
October 7, 2019

I paid for information on a family member and was satisfied with the service. I like this service because it helps us check out information that we may need.

Date of experience: October 4, 2019
New Mexico
1 review
0 helpful votes
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Terrible
October 5, 2019

Yes we promised a discount of $2.94 a month & was still charged $29 something, terrible service they said it wasn't submitted but it was left in the notes!

Date of experience: October 2, 2019
Georgia
1 review
0 helpful votes
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Responsive Customer Service
October 5, 2019

I had forgotten to cancel after the free trial week and got pretty upset getting charged $29 for something I had forgotten and wasn't even using. So, I complained and was contacted immediately via email for more specifics and then someone reached out via phone to cancel my subscription, remind me when I signed up, what the site was even for, and that she had every intention of making me feel happy at the end.

She then offered me a monthly price I could refuse and could definitely live with and I WAS very happy and remain a customer/subscriber :)

Date of experience: October 2, 2019
California
1 review
0 helpful votes
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Overall an informative experience
October 3, 2019

Lots of information to be found, but I'm also curious as to how often the site is updated, and from what I can tell not often at all.

Date of experience: September 30, 2019
California
1 review
0 helpful votes
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Good service
September 30, 2019

Good service did everything I needed it to do, I will use it again provided a good amount of information,, I

Date of experience: September 27, 2019
California
1 review
0 helpful votes
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Not completely accurate
September 29, 2019

I looked myself up and it said no drivers license reported. False

Date of experience: September 26, 2019
Minnesota
3 reviews
0 helpful votes
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Very impressed I found out a lot of information about people that I've been looking for for a long time. Now I know how to contact people I've been wanting to get in touch with. Customer services professional and friendly very helpful.

Date of experience: September 26, 2019
Colorado
1 review
0 helpful votes
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Thankful
September 27, 2019

Jennifer was awesome. Very helpful. Was going to cancel and she convinced me to stay on board. Now im glad i did. I found a friend i have not seen i 35 years.

Date of experience: September 24, 2019
Arizona
1 review
0 helpful votes
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Met my needs fairly well
September 23, 2019

Sometimes difficult to find the information i was searching. Mostly provided the information i was looking for. This is a good site. Just don't need it anymore.

Date of experience: September 20, 2019
Arizona
1 review
0 helpful votes
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Great Service
September 22, 2019

I had discontinued my service for a while but re-upped it again with no problems. Customer Service was able to get me started right away again.

Date of experience: September 19, 2019
Georgia
1 review
0 helpful votes
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Interesting
September 22, 2019

Thank you your service has been very interesting. I enjoyed looking at different topics. I would recommend this service to others.

Date of experience: September 19, 2019
Arizona
1 review
0 helpful votes
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Verification of charges
September 20, 2019

Jason was very helpful and professional.
Explained charges and options.
Answered other questions regarding items that were not shown.

Date of experience: September 17, 2019