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PTBateria Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, particularly batteries and chargers. Many reviews highlight effective customer service, noting responsiveness and accommodating refund processes. However, concerns arise regarding delivery times, particularly due to customs delays, and some customers reported issues with product functionality and lack of support during complaints. Overall, while the company demonstrates a commitment to customer satisfaction and quality, addressing service delays and enhancing post-purchase support could further improve their reputation.
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Ordered a power adapter for my laptop, needed it in a hurry so asked for the urgent delivery.
It came in 2 days, i was always in contact with the delivery and it fits perfectly.
Problem solved.
I ordered an Asus Power Adapter and it came with a faulty EU power socket adapter as well, but their customer service was kind enough to rectify the situation promptly! So I only have good things to say!
Great service and price, the product is amazing too working perfectly and good shipping time even in times of Covid-19 with restrictions.
Recomendo
Comprei uma bateria para um portatil asus que chegou em 16 dias em perfeitas condições.
Troquei alguns emails com o Joe para esclarecer alguma duvidas e o serviço foi excelente, muito cordial e esclarecedor.
Great service and price, even in times of covid with restritions on the transportation they were still able to deliver my parcel.
A minha experiência foi positiva no que diz respeito ao atendimento. Serviço honesto e mesmo quando algo não está bem, corrigem sem qualquer problema. Serviço de confiança.
Found what I was looking for, with a great price, a great customer experience and when I encounter a problem(que equipment did't fit), post-sales services arranged me a solution almost in the same day and made a refund even before I reply to their e-mail and made a new order.
The product arrive in 3 days it was very quick. After installing, the battery was dead, but the post-sales service answer very fast with several options, including a fast refund. Good service.
I am sorry the last battery in stock in germany was sent to you. It was not in good condition since stay long time in hamburg warehouse. Recently new batch of batteries and adapter arrived in our germany warehouse for fast shipping. Thanks for your order!
Muito atenciosos, sempre acompanhar cliente, todos os sites de compras deviam ser assim. Material bom
Obrigado pelo seu pedido e confiança. Vamos tentar o nosso melhor para atendê-lo.
Bateria correta e de acordo com o anunciado.
A única contrariedade foi o tempo de entrega prolongado. (Alfândega?)
Voltaria a comprar e aconselho.
The battery arrived in the expected time and fit my HP Elitebook OK. It is working and charging fine and means I can use my laptop without having to plugging it in all the time. Recommended
One of the best experience of Online Purchase. The Item I bought does't fit but they gave back the money with 100% satisfaction. Owner is highly responsive and work upto maximum satisfaction. Very Good and trustworthy Seller.
Will always recommened to others.
We will continously provide our good products in good quality and price. Also after-service is timly provided. Thanks for your order!
Boa bateria, tudo funcional. Chegou tudo muito bem acomodado. Demorou algum tempo, mas valeu a pena. Obrigado
Obrigado pelo seu pedido e espera. O prazo de entrega é de cerca de 18 dias devido a este período especial de 19 anos.
Good seller. Item as described. Received the package well conditioned. Very good help support staff. As expected due the pandemic situation I received my purchase in reasonable timeframe. I will buy in this seller whenever needed it. Recommended.
Product came with a malfunction but they gave back the money. So they are legit. Will probably buy something later
Thanks for your order, we will always provide good products and service to our customers.
I bought a charger and it worked perfectly, and the attention of the charger input pin confirmation service was excellent
Excellent product in relation to price quality, works perfectly. Aconselho a visitarem o site bons preços.
Thanks for your order and trust. Our company specialized in laptop battery&adapter for over 12years. We sell many different brands in good quality&price.
Chegueo td nos conformes! Funciona lindamente!
Só houve um pequeno problema com a entrega mas o vendedor mostrou se muito prestável para resolve-la.
Obrigado pelo seu pedido e confiança. Iremos fornecer continuamente bom produto em boa qualidade e preço. Também após o serviço é oportuno.
Carregador entregue e em boas condições. A equipa tinha dúvidas que tinham sobre o tipo de carregador e solicitaram esclarecimentos para poderem cumprir o pedido com qualidade.
Estamos muito felizes em saber que você está satisfeito^_^
A bateria chegou em excelentes condições dentro do tempo esperado empacotada de forma apropriada e robusta.
Recomendo a qualquer um que esteja a necessitar de uma nova bateria.
Estamos envolvidos no mundo da bateria e no carregamento há 13 anos, temos mais de 280,000 modelos de bateria de computador, adequados para mais de 150 marcas de computadores populares no mundo, e ainda estamos a desenvolver novos produtos e modelos todos os dias
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your order. If the item is in stock in our germany warehouse, the delivery would be fast. If not, we need to ship it from China by post with valid tracking number. It will take about 15days to reach your home.