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PTBateria

3.9

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PTBateria Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, particularly batteries and chargers. Many reviews highlight effective customer service, noting responsiveness and accommodating refund processes. However, concerns arise regarding delivery times, particularly due to customs delays, and some customers reported issues with product functionality and lack of support during complaints. Overall, while the company demonstrates a commitment to customer satisfaction and quality, addressing service delays and enhancing post-purchase support could further improve their reputation.

This summary is generated by AI, based on text from customer reviews

service
84
value
82
shipping
83
returns
42
quality
81

We monitor reviews for authenticity

Portugal
1 review
0 helpful votes
Follow Júlio G.
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Bateria muito boa, está a durar muito mais tempo agora, único problema foi o tempo de envio, demorou cerca de 25/30 dias para portugal. Tirando isso ótimo produto.

Date of experience: February 27, 2021
ptbateria p. PTBateria Rep
over a year old

Obrigado pelo seu pedido e aguardando.
Desculpe pelo atraso, porque iríamos passar o festival do Ano Novo Chinês de 5 a 18 de fevereiro.
Normalmente, o tempo de entrega é de cerca de 14 dias úteis da China com um número de tráfego válido.
Se o produto estiver em estoque em armazém na alemanha. Levará de 5 a 7 dias para chegar à sua casa pela DE DHL.

Portugal
1 review
0 helpful votes
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Bateria OK!
February 26, 2021

Bateria entregue no limite de tempo previsto. O artigo é idêntico ao original, tem no entanto um pouco menos de autonomia. Relação preço/qualidade aparentemente excelente.

Date of experience: February 26, 2021
ptbateria p. PTBateria Rep
over a year old

Obrigada. A bateria é original. E fizemos etiquetas e marcações na marca para o desembaraço aduaneiro com facilidade.
Também não há taxa de alfândega para você, uma vez que declaramos o valor de cerca de 10 euros no envio.
Estamos provando que somos profissionais em bateria e adaptador para laptop há mais de 12 anos.

Portugal
1 review
0 helpful votes
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LaptopToshiba battery
February 26, 2021

The battery was delivered in good conditions and correspond to the reference I asked. It is funcioning very well.

Date of experience: February 25, 2021
ptbateria p. PTBateria Rep
over a year old

Glad to hear that. We are proving that our company is fessional in this field.

Portugal
1 review
0 helpful votes
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Bom vendedor
February 23, 2021

Vendedor muito simpatico e prestativo a resolver as questões, envio rápido e produto chegou em condições

Date of experience: February 22, 2021
ptbateria p. PTBateria Rep
over a year old

Bem, obrigado pela sua confiança. Estaremos sempre oferecendo nossos bons produtos com bom preço e serviço aos clientes. Ansiosos para o seu negócio.

Portugal
1 review
0 helpful votes
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It is the second time I buy articles in PTBateria.pt and I am very pleased with them. The articles are the ones advertised and are perfect as substitutes for the originals. Delivery in reasonable time, without excessive delay. I will buy again if I need new items.
José Matos

Date of experience: February 21, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your orders and trust. We will continously provide our good articles in good price to our customers. Delivery time would be faster since we finished our CNY holiday now.

Portugal
1 review
0 helpful votes
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Comprei Bateria Lenovo Ideapad Miix 510-12ISK 39Wh 2 Cell na PTBateria e fiquei super contente com o artigo. O portátil ficou a funcionar como novo.
Foi rápido o transporte, e artigo vinha muito bem embalado.
Vou com certeza voltar a comprar no PTBateria.pt e recomendo vivamente este fornecedor.
É de muita confiança.
Obrigado.

Date of experience: February 20, 2021
Portugal
1 review
0 helpful votes
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Carregador com plug in da UE a funcionar perfeitamente.
Atendimento e comunicação eficazes, entrega rápida nos prazos estipulados.
Produto 5 estrelas

Date of experience: February 4, 2021
ptbateria p. PTBateria Rep
over a year old

Obrigado pelo seu pedido e confiança. Nossa empresa é especializada em bateria e adaptador para laptop há mais de 12 anos. Iremos fornecer continuamente nossos bons produtos de boa qualidade e preço aos nossos clientes.

Argentina
1 review
0 helpful votes
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Saved my laptop
January 29, 2021

Needed a replacement battery for my ASUS laptop that the manufacturer refused to sell me or service even though it's only a couple years old. This was the only store that would sell me a suitable replacement (and at a reasonable price). Arrived, installed, and working like a charm.

Date of experience: January 27, 2021
ptbateria p. PTBateria Rep
over a year old

Yes, Our company are professional in this field, we have the oldest and newest laptop batteries and adapters available. If there is no result when you search with the part number of your old item on our website, please email us freely. We will reply you within 24hours.

Italy
1 review
0 helpful votes
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Ottimo prodotto
January 28, 2021

Nonostante la consegna sia arrivata oltre il tempo previsto il venditore è stato molto disponibile a seguire la spedizione e a eliminare i costi di spedizione. Il prodotto al momento si presenta buono e funzionante.

Date of experience: January 27, 2021
ptbateria p. PTBateria Rep
over a year old

Grazie per il tuo ordine e in attesa. Normalmente ci vogliono circa 15 giorni dalla Cina con un numero di tracciamento valido. A causa degli altissimi volumi di pacchi che stiamo attualmente gestendo e delle necessarie misure di sicurezza covid-19, potrebbero verificarsi ritardi nella consegna di alcune spedizioni.

Portugal
1 review
0 helpful votes
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Excellent product
January 27, 2021

Excellent battery.
I've been using it for a month now and works perfectly.
I took a while to arrive, but it worth the waiting.

Date of experience: January 27, 2021
ptbateria p. PTBateria Rep
over a year old

Glad to hear that. We concern to provide our products in good quality &price to our customers. We will prove it worth your waiting. Thank you!

France
1 review
0 helpful votes
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Perfect, I recommend.
January 28, 2021

Product well packaged. Fast delivery, responsive and friendly team - I am very satisfied. That's perfect, thank you!

Date of experience: January 26, 2021
ptbateria p. PTBateria Rep
over a year old

Thank you. We're looking forward to your future orders!

Switzerland
1 review
0 helpful votes
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The order took almost 1 month to be delivered but they wrote offering to refund if the item doesn't arrive.

Date of experience: January 22, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your time, sorry for keeping you waiting. In the current Corona situation and the increasing parcel volumes, there may increasing delays in the delivery of your parcels.
Normally it takes about 12-18working days from China by post to reach your home.
And If there are any questions from you, we will reply them within 24hours.

Portugal
1 review
0 helpful votes
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Battery Thunderrobot
January 16, 2021

The item its works really nice.
The service its ok and the seller is exclent in the total service.
I recommended.

Date of experience: January 14, 2021
ptbateria p. PTBateria Rep
over a year old

Well, we will countiously provide our products in good quality&price to our customers. If any messages we will reply them within 24hours.

Brazil
1 review
0 helpful votes
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Saved My Laptop
January 14, 2021

I'm very happy with the purchase! The baterry works perfectly, shipping was fast and now I can use my laptop unplugged again.

Due to coronavirus my shipping method had to be changed after the order was placed and I had no problems with that thanks to great customer service.

If you live in Brazil like me, you can trust purchasing from PTBateria.pt

Date of experience: January 13, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order and trust. It takes about 5-7days by DHL express. And 15days by China post. If we were told your address disctrict was suspended for DHL express from our shipping company, we will directly send emails to ask our customers if we could arrange by China post with valid tracking number.

Portugal
1 review
0 helpful votes
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HP Laptop battery
December 31, 2020

Ease of finding the product on the website. Battery according to the information referred to on the website. Contacts about the order status were always answered. Suitable product packaging. Attractive price compared to the same product on other sites. Variety of batteries, some difficult to find on other sites

Date of experience: December 31, 2020
ptbateria p. PTBateria Rep
over a year old

Thanks for your order and trust. Our company specialized in laptop battery&adapter for over 12years. We have lots of brands items in good quality and price for worldwide market.

New Jersey
1 review
0 helpful votes
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EVGA doesn't support their laptops anymore and by luck I found this website. Shipping took a little bit of time since it was outside the US and I emailed support for an update. They were quick to respond and assured me that the battery was on it's way. I just installed the replacement battery and it's working great!

Melvin - New Jersey, USA

Date of experience: December 26, 2020
ptbateria p. PTBateria Rep
over a year old

Our company have US, DE, AU, FR, IT warehouse for fast shipping. If it is not in stock in local warehouse. We will send from China by post.

Portugal
1 review
0 helpful votes
Follow Ze F.
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Very good site
December 26, 2020

Everything went well. Product arrive as expected. The item was very well packed And works very weel. Recommended

Date of experience: December 25, 2020
ptbateria p. PTBateria Rep
over a year old

We will contiously provide good products in good quality& price to our customers.

Portugal
1 review
0 helpful votes
Follow Cláudia C.
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Top
December 23, 2020

Excelente serviço, produto exactamente o desejado e da respectiva marca Para o meu PC
Recomendo e voltarei a adquirir quando necessitar.

Date of experience: December 22, 2020
ptbateria p. PTBateria Rep
over a year old

Obrigado. O produto é original, mas o nome da marca foi feito em etiquetas para o desembaraço aduaneiro com facilidade.

Portugal
1 review
0 helpful votes
Follow LCHC R.
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Very good service, site and customer communication, the only thing missing was an invoice together with the products, in order to be registered in our accounting department, with all the necessary seller and buyer details.
Will reccomend as supplier.

Date of experience: December 22, 2020
Portugal
1 review
0 helpful votes
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Good Product and Service
December 18, 2020

Ordered a battery for my Lenovo Laptop.
It's an original battery, very good price and great packaging, arrived in good time and it's working great and definitely recommend the service.

Date of experience: December 18, 2020
ptbateria p. PTBateria Rep
over a year old

We appreciate you taking the time out to share your experience with us, the Customer is God, we will always prove that we are profeesional in this fileld.

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