Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of PTBateria

PTBateria

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PTBateria?
grey stargrey stargrey stargrey stargrey star

PTBateria Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, particularly batteries and chargers. Many reviews highlight effective customer service, noting responsiveness and accommodating refund processes. However, concerns arise regarding delivery times, particularly due to customs delays, and some customers reported issues with product functionality and lack of support during complaints. Overall, while the company demonstrates a commitment to customer satisfaction and quality, addressing service delays and enhancing post-purchase support could further improve their reputation.

This summary is generated by AI, based on text from customer reviews

service
84
value
82
shipping
83
returns
42
quality
81

We monitor reviews for authenticity

Portugal
1 review
0 helpful votes
Follow Marcos A.
Unfollow Marcos A.
Share Review
Report Review

Good custumer service
December 15, 2020

Good products in very good conditions for affordable prices and various models.
Very good customer service. Fast response, eager to help and provide good service.

Just made a new order and I couldn't be happier.
Realy good quality, reasonable price, and fast shipping.
Would recommend.

Date of experience: December 15, 2020
ptbateria p. PTBateria Rep
over a year old

Thanks for your order and trust. We contiously provide our best products in good quality to you!

Portugal
1 review
0 helpful votes
Follow Manuel C.
Unfollow Manuel C.
Share Review
Report Review

170001782
December 9, 2020

I ordered a battery to my toshiba laptop. It arrived in good conditions.
Good service.
Fast shipments.

Date of experience: December 9, 2020
ptbateria p. PTBateria Rep
over a year old

Thanks for your order 170001782. Yes, Our QC team test all items one by one to make sure the product in good conditions before shipping.

Portugal
1 review
0 helpful votes
Follow Ricardo D.
Unfollow Ricardo D.
Share Review
Report Review

I had an Asus laptop that had the original battery dying out (could not have the laptop unplugged). Luckily I found this website and ordered a battery! It is working very well, now I can use my laptop for about 4-5 hours before I need to charge it.

Very happy with the purchase.

Date of experience: December 9, 2020
ptbateria p. PTBateria Rep
over a year old

Very glad to hear that. It seems our battery gave a new life to your laptop :) yeah, our company was specialized in laptop battery&adapter. You may send the part number of your old item if you are not sure which one on our webiste.

Jordan
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Share Review
Report Review

I recently ordered a battery for my laptop. My computer is over 5 years old and finding parts can be challenging. My order arrived within just a few days. The item was very well packaged and was in new condition as they had described. Installation was very straight forward and the device has been working for the last few days with no problems reported by the OS. I have at least 2 more laptops that require batteries and I look forward to ordering them from these guys. Thank you so much!

Date of experience: December 2, 2020
ptbateria p. PTBateria Rep
over a year old

Thanks for your trust. We are professional manufaturer in laptop battery&adapter for over 12years. Welcome to visit our webiste. ptbateria.pt

Brazil
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

Comprei uma bateria para o PC do meu pai em Novembro e veio rapido com custos muito menores ( e com custos de envio) do que as lojas e tecnicos que o meu pai tinha pedido orcamento. Vou usar de futuro para mim tambem.
Manuel Silva

Date of experience: November 29, 2020
ptbateria p. PTBateria Rep
over a year old

Obrigado pelo seu pedido.
Vamos tentar o nosso melhor para atendê-lo. Ansioso para seus pedidos futuros.

Brazil
1 review
0 helpful votes
Follow Alberto S.
Unfollow Alberto S.
Share Review
Report Review

Super recomendo
November 27, 2020

Muito atenciosos, o produto veio de acordo com a descrição, muito bem embalado e no prazo combinado.

Date of experience: November 26, 2020
ptbateria p. PTBateria Rep
over a year old

Sim, você pode verificar os parâmetros com foto em nosso site do seu item antigo. é embalagem original com Saco Plástico de Bolhas + Saco Antiestático + Caixa Marrom

Portugal
1 review
0 helpful votes
Follow Goncalo T.
Unfollow Goncalo T.
Share Review
Report Review

I bought a battery for my laptop and I have to say the service was really good. Shortly after paying, I received an email asking for a photo of my battery, as there were two possible models. What I received is a perfect match for my laptop. Due to covid, probably, it took a bit to arrive. Overall: I do recommend!

Date of experience: November 26, 2020
ptbateria p. PTBateria Rep
over a year old

According to our experience during our selling time 12years. Some items in the same part number have serveral different apperance for choose. So before shipping we will check the exact picture with our customers to avoid any mistake. Thanks for your understanding.

Portugal
1 review
0 helpful votes
Follow micas c.
Unfollow micas c.
Share Review
Report Review

Great Service
November 26, 2020

I bought a battery and it took some time to arrive. However, the great staff gave me back all my money and told me to pay less when the battery arrived. Great costumer service!

Date of experience: November 26, 2020
Portugal
1 review
0 helpful votes
Follow Felipe R.
Unfollow Felipe R.
Share Review
Report Review

Reliable
November 26, 2020

I bought a replacement battery for my Matebook but due to Covid it couldn't be shipped by DHL. They sent me an email offering the normal shipping or the full refund. The refund was processed moments later. Good customer support!

Date of experience: November 26, 2020
Portugal
1 review
0 helpful votes
Follow Manuel F.
Unfollow Manuel F.
Share Review
Report Review

Perfeito+++++
November 18, 2020

Como descrito; Trabalha na perfeição; envio rápido; recomendo vivamente quem estiver interessado.
Obrigado

Date of experience: November 18, 2020
Portugal
1 review
0 helpful votes
Follow Jorge L.
Unfollow Jorge L.
Share Review
Report Review

Great Service
November 18, 2020

I bought a laptop charger and it arrived just like it was supposed to. Very good product and a fast delivery to Portugal.

Date of experience: November 18, 2020
Portugal
1 review
0 helpful votes
Follow Jorge M.
Unfollow Jorge M.
Share Review
Report Review

Perfeito
November 3, 2020

Tudo como descrito. Nada a assinalar. Recomendo. Foram eficientes, rápidos e comunicativos quanto à entrega.

Date of experience: November 2, 2020
Portugal
1 review
0 helpful votes
Follow lidia g.
Unfollow lidia g.
Share Review
Report Review

Minha resposta
October 31, 2020

Eu comprei e amei e exatamente o que eu pedi e trabalha muito bem nao tenho nada a reclamar e chegou rápido nota 10 parabéns

Date of experience: October 30, 2020
Portugal
1 review
0 helpful votes
Follow Alexander S.
Unfollow Alexander S.
Share Review
Report Review

Refund guaranteed.
October 28, 2020

When I complain about an item I bought that didn't fit my laptop, I got the full refund. Excellent professionals.

Date of experience: October 28, 2020
ptbateria p. PTBateria Rep
over a year old

If the item is not compatability with your laptop series. That could not be fit in your laptop. If you are not sure when skim our website, welcome to contact us for free. We are here to help you. Thanks for your trust.

Portugal
1 review
0 helpful votes
Follow Kenz L.
Unfollow Kenz L.
Share Review
Report Review

The company is very efficient, they are very nice and worried about delivering the right product to the costumer. I asked for three chargers already and never had a problem. During the quarantine they were able to deliver the charger in one month even though it was complicated due to the fact it was the middle of the quarantine. This is the website to go when I need a charger.

Date of experience: October 22, 2020
Portugal
1 review
0 helpful votes
Follow Sofia Q.
Unfollow Sofia Q.
Share Review
Report Review

A entrega foi feita com rapidez e a empresa de transportes telefonou antes de entregar. A bateria tem muita autonomia e serve perfeitamente.

Date of experience: October 20, 2020
Brazil
1 review
0 helpful votes
Follow Juan M.
Unfollow Juan M.
Share Review
Report Review

I STAYED SURPRISED POSITIVELY, BECAUSE EVEN WITH THE WEIGHT OF THE CURRENT RESTRICTIVE CONTEXT OF PANDEMIA, MY ORDER ARRIVED IN MUCH LESS TIME THAN I EXPECTED. I RECOMMEND PTBATERIA FOR THE SERIOUSNESS AND RELIABILITY.
BEST REGARDS;
JUAN MACIEL

Date of experience: September 24, 2020
Portugal
2 reviews
1 helpful vote
Follow Paulo R.
Unfollow Paulo R.
Share Review
Report Review

Fantastic services
September 19, 2020

Great service, great costumer suport and great products! Certainly would do business with them again!

Date of experience: September 17, 2020
Portugal
1 review
0 helpful votes
Follow SANDRA P.
Unfollow SANDRA P.
Share Review
Report Review

PTBateria.pt
September 17, 2020

Encomendei neste serviço uma bateria para o meu computador portátil e chegou a Portugal em perfeitas condições. Foi uma ótima compra, tendo solucionado o meu problema na perfeição. O produto tem uma boa relação qualidade/preço. Fiquei muito satisfeita.

Date of experience: September 17, 2020
Portugal
1 review
0 helpful votes
Follow Jose R.
Unfollow Jose R.
Share Review
Report Review

Satisfação
September 17, 2020

Comprei uma bateria neste site. Consegui uma compatível com o meu portátil e com mais capacidade que a original. Bom material estou satisfeito.

Date of experience: September 17, 2020

From the business

Portugal bateria do port? Til & adaptador do port? Til para Dell HP ASUS Acer Sony Samsung...