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PTBateria

3.9

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PTBateria Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, particularly batteries and chargers. Many reviews highlight effective customer service, noting responsiveness and accommodating refund processes. However, concerns arise regarding delivery times, particularly due to customs delays, and some customers reported issues with product functionality and lack of support during complaints. Overall, while the company demonstrates a commitment to customer satisfaction and quality, addressing service delays and enhancing post-purchase support could further improve their reputation.

This summary is generated by AI, based on text from customer reviews

service
84
value
82
shipping
83
returns
42
quality
81

We monitor reviews for authenticity

Portugal
1 review
0 helpful votes
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Great product, all as described and show in the pictues.~
Great client support.
Product works as expected.

Date of experience: May 17, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order and trust. We are proving our company are professional in this field. If any questions you may contact us freely, we will reply within 24hours.

Portugal
1 review
0 helpful votes
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Products arrived in perfect condition. Cordial and responsive costumer support. Be aware that, in the current pandemic situation, delivery can be slower than usual.

Date of experience: May 13, 2021
Portugal
1 review
0 helpful votes
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Ptbateria is ok
April 22, 2021

Until now the batery works ok and the price is very competetiv, only the time waiting for the package was to long...

Date of experience: April 22, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order&waiting. We are professional in laptop battery&adapter for over 14years. We are concerning on the quality of our products also in good price. The shipping time from germany by DHL is 3-7days to EU countries if the item is in stock in germany. If shipping from China. It will take about 16wokring days to reach your home. We reply email messages within 24hours if any query.

Portugal
1 review
0 helpful votes
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Recomended
April 22, 2021

The equipment is working perfectly, good customer service and very good price, the best in my recherche on the market...

Date of experience: April 22, 2021
ptbateria p. PTBateria Rep
over a year old

Very glad to hear that. Hope our new battery give a new life to your laptop. Thank you!

Portugal
1 review
0 helpful votes
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Got my MacBook Pro 13" mid 2010 a new battery from this site and the experience was just outstanding.
Everything ran smoothly and the costumer service was right away on answering my questions! Great!

Date of experience: April 14, 2021
Portugal
1 review
0 helpful votes
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Great Service
April 9, 2021

The order arrived in great condition. It works as intended. The service has always been attentive and always cooperative. Waiting time was longer than the initial but nothing out of the ordinary that we live.

Date of experience: April 8, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order and trust. Our company specialized in laptop battery, adapter, keyboard for over 14years. We are professional in this field. The messages from will be repied within 24hours to you.

Portugal
1 review
0 helpful votes
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Very helpful:)
April 7, 2021

They gave me a good advice and alerted me to an important difference between what I was buying and what I really needed. Very helpful staff. Thank you!
Great price and good deliver time.

Date of experience: April 7, 2021
Portugal
2 reviews
0 helpful votes
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Very good
April 7, 2021

The keyboard arrived very well packed and the support team was very helpful. I'm extremely satisfied and recommend.

Date of experience: April 7, 2021
ptbateria p. PTBateria Rep
over a year old

Many thanks for your second order of keyboard. And laptop battery&adapter can be directly found online. If you want keyboard&screen, we can also provide our related website and suggest that item to you.

Portugal
1 review
0 helpful votes
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Comprei um carregador para o meu portatil. No serviço são muito prestáveis e atenciosos. Bom atendimento.

Date of experience: April 7, 2021
ptbateria p. PTBateria Rep
over a year old

Obrigado por sua confiança. Estamos provando que nossa empresa é profissional na área de peças de laptop.

Portugal
1 review
0 helpful votes
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Thanks to them I recovered the mobility of my old eee pc t101mt tablet. The replacement battery works like it should.

Date of experience: April 7, 2021
ptbateria p. PTBateria Rep
over a year old

Very glad to hear that. Wish the battery give a new life to your tablet. We are looking forward to your more business!

Portugal
1 review
0 helpful votes
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Perfect items
April 1, 2021

The items purchased are in perfect condition.The only weak point that happened was the time it took to deliver, more than 1 month.

Date of experience: April 1, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order&waiting. Also we are sorry for the delay, because we were spending holiday about 10 days before. Nomally the delivery time from China is 14-17working days to reach your home. If the item "em estoque Gartz DE1 "as you can see online. Delivery time is about 5-7days by DE DHL.

Portugal
1 review
0 helpful votes
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Great Service
April 1, 2021

The package arrived very quickly and very well packed.
Much appreciated
As I ordered. Original Charger

Date of experience: April 1, 2021
ptbateria p. PTBateria Rep
over a year old

Well, We are glad to hear that. Our company are professional in laptop battery&adapter for over 14years. We will continously provide our good quality products in best price to you.

Portugal
1 review
0 helpful votes
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Satisfeito
March 31, 2021

Bateria certa para o modelo que pedi, satisfeito.
OBS: demorou muito tempo a entrega, Talvez fora da pandemia seja mais rápida.

Date of experience: March 30, 2021
ptbateria p. PTBateria Rep
over a year old

Obrigado pelo seu pedido e confiança. Vamos tentar o nosso melhor para atendê-lo. Nós responderemos mensagens dentro de 24 horas se houver alguma dúvida.

Portugal
1 review
0 helpful votes
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Asus battery
March 30, 2021

The order took a bit to arrive but once it came was amazing. The battery works perfectly and the customer service was always quick. I totally recommend ptbateria

Date of experience: March 30, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order and recommendation. We are professional in this field.

Poland
1 review
0 helpful votes
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Laptop battery
March 30, 2021

I am very satisfied with product. It came good packed + very nice customer support from the shop, double checking from their side does it is exact model of battery is fitting my laptop.

Date of experience: March 30, 2021
Hungary
2 reviews
0 helpful votes
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Recommended seller
March 30, 2021

The staff is very helping and answers every question. The quality of product is excellent, shipping is tracked. I recommend them.

Date of experience: March 29, 2021
Portugal
2 reviews
0 helpful votes
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Toshiba battery
March 28, 2021

Very good quality product. It fits perfectly. The old battery of my laptop only lasted 1 to 2 hours, now it can handle more than 6. Exceptional and very attentive service. Recommend this seller!
Is a laptop battery and adapter professional manufacture!

Date of experience: March 27, 2021
Portugal
1 review
0 helpful votes
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Service Feedback
March 18, 2021

Excelent sevice and the qualiy of the item I bought is perfect.

Thanks to Joe I was at all time informed of the situation of the transport.

Date of experience: March 18, 2021
Portugal
1 review
0 helpful votes
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Great service
March 15, 2021

I ordered a laptop charger through this store convinced it was european, but as the order shipped out I found out it is actually from China. Nonetheless, the price was very good, my order only took a couple of weeks to get here and they were very helpful during the whole process, so I'm very happy with my purchase and I'll do business with them again, for sure.

Date of experience: March 15, 2021
ptbateria p. PTBateria Rep
over a year old

Thanks for your order, Our company is located in Shenzhen China. Some batteries and adapter are in stock in our germany warehouse that you can check and see "em estoque Gartz DE" online. We sell to worldwide market for over 12years. We also have FR, US, AU warehouse for fast shipping. But if it is not in stock in our overseas warehouse. We will ship from China. It will take about 11-16working days by China post with valid tracking number to reach your home.

Slovakia
1 review
0 helpful votes
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Shiping OK, a little longer delivery time. Product OK. Impossible to buy goods as a company, wrong info on invoice by EU law or I did something wrong :)

Date of experience: March 4, 2021
ptbateria p. PTBateria Rep
over a year old

Well, thanks for your order and trust. We just finished our Chinese New Year holiday, due to the very high parcel volumes that we were handling and necessary covid-19 safety measures, there may be delays in the delivery of shipments, normally delivery time is 11-16working days.

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