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PTBateria Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, particularly batteries and chargers. Many reviews highlight effective customer service, noting responsiveness and accommodating refund processes. However, concerns arise regarding delivery times, particularly due to customs delays, and some customers reported issues with product functionality and lack of support during complaints. Overall, while the company demonstrates a commitment to customer satisfaction and quality, addressing service delays and enhancing post-purchase support could further improve their reputation.
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My only hickup was related with hiden cost regarding customs. I payed 10€ more cause the item come from Hong Kong
Bateria realmente 8 celulas, chega para 6 horas de consumo moderado. Aconselho a quem quiser substituir a bateria do seu portatil. Boa qualidade das baterias.
Acho o apoio ao cliente da ptbateria foi excelente! Por exemplo quando surgiu uma dúvida, recebi um e-mail para confirmar o tamanho da tomada, ao qual respondi e no mesmo dia obtive a resposta.
Recomendo, é uma loja de confiança com colaboradores muito atenciosos.
Obrigado, enviamos todos os pedidos dentro de 24 horas após o pagamento.
Nossa empresa fornece um ano de garantia. Se tiver alguma dúvida, sinta-se à vontade para nos enviar um e-mail. E nós responderemos você dentro de 24 horas.
I bought a Asus charger in this site, it took a long time to arrive, 16 days, and it was sorted for customs. I contacted them, they provided the invoice and ofered to pay the ustoms expenses. I receive the charger, it was well packed, it works perfectly and they sent me the money of the customs expenses. Higly recomend.
Thanks for your order and waiting. We sent all orders within 24hours after your payment. If you are asked for any customs fee, we will pay that fee to you soon. Our company provide one year warranty, looking forward to your more business!
Excellent, I confidently recommend this firm for purchases of the products it sells. Honest and reliable service.
Everything is OK. The battery matched. Well packaged but took a long time to arrive ( more than 1 month).
Thanks for your order&trust. Due to covid-19 protection and typhoon, HK flights were descreased. The delivery time may be delayed, normally it takes about 16working days to reach your home.
Very prompt support handling a shipping issue - perfect handling of the situation with clear communication and management of expectations. The product arrived and complied with all expectations.
Glad to hear that, we will continously provide our products in good quality and price to our worldwide customers. Our company are professional in this field over 14years, if you could not directly find the exact item on our website, please contact us freely!
I recomend the use this site to purchase eletronic equipment. I am in Portugal and I have tried to find locally the battery without sucess and finally it was possible to have my whises completed
Thanks for your order&trust. Our company produce many brands of laptop battery&adapter for over 14years. You can enter the part number of your old item to directly search on our website: https://www.ptbateria.pt
Great service, would use this service again. Battery exactly as described, works well and quick delivery.
Glad to hear that. We provide all the same as described on the website. You can check the exact picture with parameters before order. Thank you!
Great place for buy a battery! Furthermore, the seller is very attentive and willing to answer questions.
Thanks for your order, we replied all messages within 24hours, and our company provide One year warranty. If any problems, we will provide satisfaction solution to you within 24hours.
Atendimento excelente, respostas rápidas e esclarecedoras. Ajudam sempre fazer os possíveis e o melhor para o consumidor
Obrigado pelo seu pedido e confiança. Nossa empresa é especializada em bateria e adaptador para laptop há mais de 14 anos. Você pode inserir o número da peça do seu item antigo para pesquisar online. Nós fornecemos um ano e retorno grátis.
Cumprem o que promente... Entrega dentro do previsto... Suporte com respostas rápidas e sempre pronto a ajudar...
Bem, obrigada. Respondemos e-mails dentro de 24 horas se houver alguma dúvida.
Bons preços, o envio é rápido, tive um pequeno problema com a bateria, mas o suporte técnico para meu espanto falou sempre em português, no mesmo dia ou no dia seguinte respondiam aos emails, sempre atenciosos e propuseram uma solução para o problema. Gostei muito e aconselho. Só tenho que agradecer.
Eficiência, rapidez e monitoramento constante. Grande diversidade de produtos, para os mais variados equipamentos. Recomendo
Acheter 2 batteries pc Reçu au bout d'un mois à cause de la douane Emballage très soignée site très sérieux.
Merci pour votre commande et le temps d'attente. Après le 1er juillet 2021, certains colis seront sérieusement inspectés par les douanes et demanderont des frais de douane. S'il vous plaît ne vous inquiétez pas, nous vous paierons ces frais de douane bientôt si vous avez payé. Normalement le délai de livraison est d'environ 18 jours ouvrables
Ordered a battery and a charger for my ASUS laptop. Everything was delivered in a timely manner, the package was perfect.
Everything is working as expected! Very good service overall :)
Thanks for your order&trust. Our company specialized in laptop battery&adapter for over 14years. You can enter the part number of your old item to search on our website: https://www.ptbateria.pt Delivery time to EU countries is 14-18working days.
Bateria de boa qualidade, serviu perfeitamente para o notebook substitui na perfeição a original. O vendedor manteve sempre atualizado o status do envio. Tudo ok. Obrigado a todo o staff
Obrigado pelo seu pedido e confiança. Nossa empresa é especializada em bateria e adaptador para laptop há mais de 14 anos. Nós somos profissionais neste campo. Nós fornecemos contiously bons produtos em bom preço e qualidade para nossos clientes.
Very good item, only so long time to arrive. This is not your fault but customes policy. Very well Packed.
Thanks
Thanks for your order and waiting time. Delivery time to portugal is about 16working days from China by post with valid tracking number. We will reply email within 24hours if any query.
J'ai eu une appréhension en commandant sur ce site, mais je suis rassuré. La batterie m'a été indiqué comme étant livré alors que je n'avais rien reçu. J'ai écrit au service et la réponse à été très rapide. Le livreur a dû se trompé car je l'ai reçu 2 jours après. Néanmoins, je suis satisfait d'avoir eu une réponse aussi rapide. Seul bémol, j'ai écrit en Français et on m'a répondu systématiquement en Anglais, il faudrait faire un effort pour répondre dans la langue du client. Sinon je suis satisfait.
Muito apoio do site, super simpáticos, produto a bom preço, Obrigada Mr Joe por me ter me ter ajudado.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Obrigado pelo seu pedido e confiança.
Fico feliz em saber disso, espero que nossa bateria dê uma nova vida ao seu laptop.
Nossa empresa é especializada em bateria e adaptador para laptop há mais de 14 anos. Nós somos profissionais neste campo. Você pode inserir o número de peça do seu item antigo para pesquisar online. Bem-vindo ao nosso site: https://www.ptbateria.pt