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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Found it hard to navigate. Cant find where i need to go to sign up for the actual test.
It was a quick and easy process from start to finish. Thank you!
Very easy navigation! Easy to follow the last time I purchased on this site it help me with my exam
The test felt real like i was sitting there taking the real thing. Good practice
I provided my email and was never sent a verification code. I asked that it be resent a number of times.
Thank you for the update and for providing additional details. We understand how frustrating this situation must be, and we appreciate your patience.
To assist you further, could you please confirm the following:
The details of the practice test where you did not receive the 6-digit code.
Your full name and the email addresses (both work and personal) you have tried.
We will ensure this information is shared with the appropriate team for further investigation. If you continue to experience issues or if you receive any updates, please let us know—we are here to help.
Thank you again for your patience, and we will do our best to resolve this matter as quickly as possible.
Overall very well. Thank you have a wonderful day and you should not require so many characters
Easy to use website. Process seems straight forward. Thanks Kevin
Hard to Navigate! Where is the link to pay the fee for CE courses? Big mystery...
Thank you for your feedback. We understand how frustrating that can be and we did attempt to contact you in response to your issue on February 15,2025.
For assistance with navigation or payment for CE courses, please contact our support team at 866-589-3088 or email [email protected].
They’ll be happy to help you.
Easy to apply online. And to managed the online test. Hoping its help me to pass my board exam.
Very Smooth and easy transaction! I love how easy it was to access each and other button and every thing was easy to understand
When you do the practice test why can't you erase and keep practicing to test. That would be beneficial for us to keep practicing
Thank you for your feedback! We understand how valuable the ability to reset and practice multiple times would be. We did attempt to contact you in response to your issue on February 14,2025.
For assistance or to share more about your experience, please contact our support team at 866-589-3088 or email [email protected]. They’ll be happy to assist you.
It was quick and easy to find the right prep materials I needed
Ordering my digital practice tests and exam prep was easy and quick.
After spending nearly $4000 on books, exam prep materials and audio discs, I found it refreshingly easy and honestly uplifting and stress relieving to access and purchase actual PSI study material. Ya'll made it easy and comfortable. Your prices are great!
Excellent I have my hvac license too and its amazing psi easy to study and easy accessible
It went well and I want to study questions that I was having trouble with
So, my current concern is that I'm testing to be an electrician. Yet, there are ZERO code references to the questions. I had a question for the "definition" of special cases as defined by the NEC. I challenge you to find that definition in the code book.
As of right now, I'm regretting spending hard earned money for questions that don't give information or use the verbiage must or must not. The code is shall and shall not.
Thank you for your feedback! We apologize for the difficulty you’ve experienced finding the login page and we did attempt to contact you in response to your issue on February 8,2025.
Please provide the specific page you're having issues with and send the details of your concern to [email protected]. They’ll be happy to assist you further.
We appreciate your patience, and we’re glad to hear things have been good otherwise!
Extremely difficult to find the login page, other than that good so far
It was awful having to deal with people in another country who were clueless
We’re sorry to hear about your experience and we did attempt to contact you in response to your issue on February 13,2025.
For further assistance, please contact our support team at 866-589-3088 or email [email protected].
They’ll be happy to help. Your feedback is important to us, and we appreciate you sharing your concerns.
They are great easy to use and many items to choose from. They have it all many types of tests in many languages!
Hoping this review helps to pass, we will see. Hope it goes well
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your message. We understand that navigating the system can sometimes be challenging. We did attempt to contact you in response to your issue on Feb. 15,2025.
For assistance with signing up for your test, please contact our support team:
Phone: 866-589-3088
Email: [email protected]
They’ll be happy to guide you through the process.