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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It is not the same with the exam. Please incorporate more similar questions for Virginia exam.
My experience has been very satisfactory. I have not had any issues thus far. I will continue to use psi for my testing needs.
I was told the practice and then state test would be similar to XCEL it was very different and now I am out $60 for 2 prep tests.
We're sorry to hear about your experience. We did attempt to contact you in response to your issue on Feb. 24,2025.
For assistance with your concern, please contact support@gmetrix. Net—their team is best equipped to help you with test-related issues.
We understand your frustration and appreciate you reaching out.
Website relatively easy to navigate. However, practice exam costs and access is not attractive. Practice tests should not cost almost as actual exams. Multiple retests should be allowed. Bundle pricing for practice exams should be available. If buying the book, unlimited practice exam attempts should be included.
Thank you for sharing your feedback—We understand your concerns regarding the practice exam pricing and access.
For further assistance and to discuss these issues, please contact our support team at 866-589-3088 or email [email protected]. They will be happy to assist you and address your suggestions.
Your input is valuable, and we appreciate you taking the time to share it with us. Please let us know if there's anything else we can do to help.
Nice guy on the phone explained each exam as well as the benefits of each.
I'm trying to pay for the Master Plumbers Exam, Preparation Course.
I withhold my opinion until completing the entire course.
Great job need to study for testing and become an official barber
Definitely just their for test taking. I miss Prometric and the location, Staff, and original passing score.
Practice exam helped but for the price I'd like to see multiple practice exams with different questions
Awesome!
Im still within the experience. Please allow me to continue my experience. Thank you.
Website is not user friendly.
One of the customer service did a horrible job helping me.
He was a jerk.
We're sorry to hear about your experience, and we understand your frustration. We did attempt to contact you in response to your issue on February 22,2025.
To assist you better, could you please let us know which website you’re having trouble with?
Kindly provide the details of your concern via email at CDcareweb@psionline. Com, and we’ll do our best to address the issue promptly. We appreciate your patience and value your feedback.
Thank you, and we look forward to helping you.
Good, easy to read instructions and I loved the pictures showing what each click should be on.
On Product details nothing would come up. I am not sure if I am ordering the proper book for Maryland Home Improvement License
Thank you for reaching out! We did attempt to contact you in response to your issue on February 22,2025.
For assistance with your order and to ensure you’re selecting the correct book for the Maryland Home Improvement License, please get in touch with 866-589-3088 or email ptsupport@psionline. Com. Their team will be able to guide you through the process.
Feel free to reach out if you have any other questions!
Would like to talk to a customer service person to walk me through the site
Thank you for reaching out! We did attempt to contact you in response to your issue on February 20,2025.
May we kindly know the specific website for which you would like a walkthrough?
For further assistance, please feel free to send an email to CDcareweb@psionline. Com.
Looking forward to assisting you!
Good and similar to the test so why no i gonna take this one study to pass
I just spent 25 on this and have no idea how to even access it. :(
Thank you for reaching out.
Please contact our support team directly at support@psi. Memorang. Com for assistance. They’ll be happy to help you access your purchase.
Let us know if you need anything else! We did attempt to contact you in response to your issue on February 20,2025.
Worked better this time I have nothing more to say this is taking
I spent 2 hours trying to schedule a test a your system would not let me.
Discount should be automatically applied to someone who registered for a test
Great way to study and ensure you are ready for the test. Years of experience do not necessarily mean you have the required knowledge.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We did attempt to contact you in response to your issue on February 24,2025.
For further assistance and to share your suggestions, please get in touch with our support team directly at support@psi. Memorang. Com. They will review your concerns.
We appreciate your input—it helps us improve our materials.