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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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No virginia test prep for broker. PSI seems like a scam. I would avoid if I could.
Effective service delivery. Very courteous and knowledgeable and calm.
Great hospitality and friendly staff. Good location, parking and room temperature was good.
Its okay I've had a few not good experiences so I can't say its the best
We’re sorry to hear about your experience. We did attempt to contact you in response to your issue on April 6,2025.
Could you share the details of what happened? Please email them to [email protected] so we can look into it and assist you further.
Thank you for your feedback!
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For assistance with your concern, please get in touch with our support team directly at [email protected]. We did attempt to contact you in response to your issue on March 30,2025
They’ll be happy to help you resolve the issue. Thank you!
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Nothing but good so far. Everything is so easy to use. I have been using it for all of my study prep for all the exams I have taken in RT.
It has been great. I always get exactly what I need without issue.
This was the worst check out experience of my entire life. Made it so difficult to purchase and access my state and national exams. Horrible experience
We're sorry to hear about your experience. We did attempt to contact you in response to your issue on April 6,2025.
For further assistance and to help resolve the issue, please contact PSI Support directly at 866-589-3088 or email them at [email protected].
They’ll be able to assist you with accessing your state and national exams. Thank you for your patience.
I've been waiting for test results for 4 days now. I sent an email and have called 3 times to try to get my test results with no luck.
We're sorry for the delay and the inconvenience you’ve experienced. We did attempt to contact you in response to your issue on April 5,2025.
To help us assist you more efficiently, please email [email protected] with your full name, exam confirmation number, and a summary of your concern.
The team will follow up as soon as possible. Thank you for your patience!
I appreciate the layout of the website, it makes navigating for needed information very easy & effective.
Access codes and finding the test after purchase was slightly difficult
Software is very user friendly. I like that I can take test in learning mode then switch to test as it'd be on the exam.
Bought several test and before I could use them it said they were used.
We're sorry to hear about the issue. We did attempt to contact you in response to your issue on April 5,2025.
For assistance, please contact our support team directly at [email protected].
They’ll be able to look into your concern and help resolve it as soon as possible.
Placed an order and the download would not complete. Called customer service and they couldn't help me fix it. They transferred my concern to another department and told me to wait 24 hours to see if it would be fixed. Then, they wanted me to provide them with feedback!
We're sorry to hear about the trouble you've experienced. We did attempt to contact you in response to your issue on April 5,2025.
For further assistance, please call 866-589-3088 or email [email protected]. They’ll be best equipped to help resolve the issue with your download.
Thank you for your patience, and we appreciate your feedback—it helps improve the service.
It has been easy to find the practice test I was looking for and purchase.
The site is easy to navigate online. I would recommend using PSI.
Was there a discount coupon? I could not find it. Otherwise, the user interface was very good.
Creo que es la mejor opción para estudiar para mi examen teórico de cosmetología en Texas
Quick and easy! I have used PSI in the past and had others within my Company and past Companies use as well. Always a possitive experience
The psi lady on customer service was anything but helpful -*******/10
We're sorry to hear about your experience and we did attempt to contact you in response to your issue on April 4,2025.
For further assistance, please contact [email protected]. They should be able to provide the help you need.
Thank you for your patience!
It helped me improve on the exam. I feel more prepared this time around
Great service I learn more and more with each practice exam I take
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We're sorry to hear about your experience. We did attempt to contact you in response to your issue on April 7,2025.
For assistance regarding test prep availability or any other concerns, please contact our support team directly at [email protected]. They’ll be able to assist you further.