On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Been great so far hope it get me ready for my test easy to follow and interactive
Wanted to get more practice in before the exam so this way is Quick and easy yes!
Sent me newer books and the test is done on old info, no more form w-5?
Great! Every time I've scheduled has been seamless although I've done the class, brought the prep, and studying, I still can't pass! Hopefully, this helps.
It was quick and easy to find what I was looking for. The experience has been great.
Easy to navigate the site. Directions are self explanatory.
Quick and easy. Straight to the point. A reference for exam.
OK SO FAR. PSI HAS GOOD TEST PREPARATION MATERIALS. I'M INTERESTED IN LEARNING MORE ABOUT THE PROPERTY AND CAUSALITY. TESTS.
My experience so far has been good. In my field the process has been smooth.
Purchaed wrong prep test for Life insurance as it was offered as prep for when I scheduled my Exam, I requested refund was told no refunds so I had to make an additional purchase to get the correct one.
Thank you for reaching out. We're sorry to hear about the mix-up with your prep test purchase. We did attempt to contact you in response to your issue on April 12,2025.
For assistance with this matter, please contact [email protected] directly, as they handle all inquiries related to their products.
We understand how frustrating this must be and hope they’re able to resolve it for you quickly.
Knowing the options helps to figure out which ones are best for you. Ordering is quick and easy.
Quick and easy. The material is simple to review and order although I would also prefered the study guide in electronic format. Unfortunately, that wasn't available
Easy to navigate and to find what i needed. Thi is required by the state of arkansaas
Searching for what I was looking took me longer than expected.
I was having trouble understanding the context of some questions, purchasing the premium helped me grasp a better understanding of all of the questions by explaining the reason behind the answers.
We should be able to print the materials. It would make it much easier for the student.
Thank you for reaching out. We did attempt to contact you in response to your issue on April 11,2025.
For assistance, please contact 866-589-3088 or email [email protected].
Easy and helps me retain information. I like how you can redo the test as many times as you want and not have to redo the mastered questions you already know.
After all my verification I stayed waiting to release my test for 15 min and they disconnected, I don't think they have a good system to do online
Thank you for bringing this to our attention, and we’re sorry to hear about your experience. We did attempt to contact you in response to your issue on April 11,2025.
To help us investigate and assist you further, please email [email protected] with your full name, exam confirmation number, and a detailed description of your concern. Our team will review the situation and get back to you as soon as possible.
We appreciate your patience and understanding.
I had a great experience taking my practice exam with PSI. It felt like I had an idea of the material that would be on my actual exam.
Order for group was hard to find. I had to log into PSI a couple different times and ways before I find the group ordering.
Thank you for reaching out and sharing your experience. We’re sorry for the inconvenience you faced while locating the group order section. We did attempt to contact you in response to your issue on April 11,2025.
For further assistance, please contact PSI Support directly at 866-589-3088 or email [email protected]. They’ll be able to help guide you through the process and ensure everything is set up correctly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the positive feedback! We're glad to hear that you've found the PSI test prep materials helpful so far.
For more information about the Property and Casualty tests, please reach out directly to our support team at support@psi. Memorang. Com. They'll be happy to assist you with details and guidance.
Wishing you all the best in your preparation!