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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It is so useful. It improves my knowledge. Because every review has their explanation
Easy and useful, and most related. The only issue that I can't print or add notes
Great and smooth process. Easy and quick. Not a time consuming exercise
Better than the regular psi website. The other psi website sucks
Easy to use ONCE i figured it out - this is all i have to say and do not appreciate having to spend this time typing more words
The site is easy to use and fairly simple. I would love it if they added video sessions or an expanded set of materials for the Spanish exam.
Not sure how accessible this product will be, should ask again in a day.
Sometimes I cannot login from the web. Only my emails that have a link.
Easy fast simple finding exactly what I need to study for the up to date test
Very un-profesional made feel bad when asking questions. Very dificult to communicate with representative
Thank you for bringing this to our attention. We're truly sorry to hear about your experience — this is not the level of service we strive to provide. We did attempt to contact you in response to your issue on April 25,2025.
To help us look into this further and assist you properly, please send us an email at [email protected] with your full name, email address, and a detailed description of your concern. We want to make this right and ensure better service moving forward.
Thank you for your patience and understanding.
Having an expiration date on practice is robbery you might as well work for the government your integrity is at the same level
Thank you for your feedback.
We're sorry to hear about your frustration regarding the practice exam access.
For specific support related to the NBRC Self-Assessment Exam (SAE), please contact the NBRC directly at (913) 895-4828. Their team will be best equipped to assist you with your concern.
We understand how important fair access and preparation are, and we appreciate you taking the time to share your experience.
Easy process, since psi is the provider of the test it seems fitting to order their test prep
So far everything is good! If I have any other questions, I will contact the education director at Maryland real estate commission. Thank you.
Can only take the $200 practice test once
Can only take the $200 practice test once
Can only take the $200 practice test once
For assistance, please contact 866-589-3088 or email [email protected]. We did attempt to contact you in response to your issue on April 24,2025.
Kindly note that the $200 practice test can only be taken once.
Easy to navigate and will be nice to take a test that is very similar to the upcoming real E2 exam
The test had many questions and situations that were not addressed in the study guide. Overall, the guide is adequate, but I would not recommend the study guide as the only source for new or beginner real estate professionals.
Thank you for your feedback. We did attempt to contact you in response to your issue on April 23,2025.
We're sorry to hear that. If you have any concerns or need further assistance regarding the exam, please call 866-589-3088 or email [email protected].
We appreciate your insights, and we’ll take your comments into consideration as we continue to improve our study materials.
I never received my exam it never downloaded and when I reached out to psi support I never got a response back.
We're sorry to hear you didn’t receive your exam and didn’t get a response. We did attempt to contact you in response to your issue on April 21,2025.
Please reach out to our dedicated support team at [email protected] so they can look into this issue and assist you directly.
If there's anything else we can do to help in the meantime, don’t hesitate to let us know.
These are easy steps to take me to the courses I need and easy to understand.
Great, I didn't have any trouble setting up the case practice test.
My experience was great. They were very helpful and easy to work with. I highly recommend PSI. They were helpful and understanding to all my questions and concerns.
Website challenging to navigate. Not easy to find needed test. Way too many steps. 25 minutes to finally purchase HPCC Exam I needed. Ridiculous.
Thank you for your feedback, and we're sorry to hear about the difficulties you experienced while navigating the website. We understand how frustrating that must have been. We did attempt to contact you in response to your issue on April 21,2025.
For any additional support or to address concerns directly, please reach out to PSI Online Support at 866-589-3088 or email them at [email protected].
We appreciate you bringing this to our attention and hope your exam prep goes smoothly moving forward. Let me know if there's anything else we can do to assist!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your message. We did attempt to contact you in response to your issue on April 25,2025.
To better assist you, please send an email to [email protected] with your full name, email address, the website you were using, and a detailed description of your concern. We’ll be happy to look into it and provide further support.