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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very Good., very helpful in pointing me in right direction, Thank You,
Quick and easy and the support staff is always great!
Couldn't find information on studying for the Virginia state portion only. I am applying for reciprocity and am only required to take the state portion of the real estate exam.
I already purchase this practice test, didn't get link on email had to buy it again, I want my reimbursement back for order number*******
We apologize for any inconvenience you've experienced.
To promptly assist you in accessing the practice test you purchased, please contact our support team at [email protected]. They will provide the necessary guidance.
Thank you for your understanding, and our support team is ready to assist you with any further questions or concerns.
Took 3 exams for my cert with W@W with their old proctor provider, same internet same computer, zero problems! W@W switched to PSI and every exam I've tried to take has been a disaster. PSI tech support tells me it's my internet or it's my computer. There is nothing wrong with either. Two hours and several attempt later I am finally about to use their secure browser. Today after 2 hrs of trying, finally was able to get into my exam only to have it quit responding half way through the exam. The most frustrating experiences ever. Although tech reps are nice and professional, completely inept at finding a solution. They keep telling me various reasons it won't work, non of them are true. They've told me they don't find an exam scheduled for me and then I read them the confirmation email and suddenly they can find it…mind you there is no confirmation number, so it's not like I'm giving them any new information. I almost feel as it is intentional. Very suspect. Avoid PSI at all costs.
We sincerely apologize for the challenges you've encountered during your exam experiences with PSI, and we understand the frustration this has caused. We appreciate your patience and your detailed feedback. We did attempt to contact you in response to your issue on November 13,2023
To address your concerns promptly, we kindly ask you to provide your full name, exam confirmation number, and a detailed description of the issues you've faced via email at [email protected]. Our support team will thoroughly investigate your case and work towards a resolution.
Thank you for bringing this to our attention, and we look forward to assisting you promptly.
It was hard to find this site! The old site did not have a link to this one for me to purchase. I had to call customer service to get help to purchase this test.
We apologize for any difficulty you experienced in finding the site and appreciate your patience. Your feedback is valuable to us, and we are sorry for any inconvenience caused. We did attempt to contact you in response to your issue on November 13,2023
For any further assistance or to address any concerns, please contact our support team at 866-589-3088 or via email at [email protected]. They will be more than happy to assist you with any questions or issues you may have.
Thank you for bringing this to our attention, and we look forward to assisting you promptly.
The original email link seemed to be for an old PSI website where none of the tests could be purchased. Had to call support.
Thank you for reaching out, and we apologize for any inconvenience you experienced while attempting to purchase tests through the original email link. We did attempt to contact you in response to your issue on November 13,2023.
For immediate assistance, we recommend contacting our support team at 866-589-3088 or via email at [email protected]. They will be able to guide you through the purchase process and address any issues you may encounter.
Thank you for choosing our tests, and we look forward to assisting you promptly.
Unable to create an account. I keep getting error messages. I wanted to buy the practice test B and this one, but it will only let me buy this one. I'm giving 3 stars because I've heard that the quality of the test should be worth this trouble. We will see.
Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced while attempting to create an account and purchase the practice tests. We understand the frustration this may have caused, and we appreciate your feedback. We did attempt to contact you in response to your issue on November 12,2023.
To resolve the issues you are facing and ensure a smoother experience, we recommend reaching out to our support team at 866-589-3088 or by emailing [email protected]. They will assist you in creating an account, address any error messages, and guide you through the process of purchasing the desired practice tests.
Thank you for your understanding, and we look forward to assisting you promptly.
Navigating this website is occasionally difficult, tech/web support non existent --been on hold 32 minutes, figured it out myself
Sometimes i cant log in, doesent recognize my pwd--infuriating
Thank you for bringing this to our attention, and we apologize for any inconvenience you've faced while navigating our website. We appreciate your patience and your feedback. We did attempt to contact you in response to your issue on November 13,2023.
To address any login issues or difficulties you may encounter, we recommend reaching out to our technical support team directly at [email protected]. They will be able to assist you with any account-related concerns and provide the necessary guidance.
Thank you for your understanding, and we look forward to assisting you promptly.
I was pleased with the testing conditions. It was quiet and the temperature was optimal for me. I'll be back for the next go around. Thanks
Everything seems efficient so far and I am here for it.
Very difficult to figure out how to order the exam
Thank you for reaching out, and we apologize for any challenges you've faced in trying to order the exam. We did attempt to contact you in response to your issue on November 12,2023.
For assistance with the ordering process or if you have specific questions, please feel free to email our support team at [email protected]. They will be happy to guide you through the process and address any difficulties you may be encountering.
We appreciate your patience, and we look forward to assisting you promptly.
You have great people helping you but It's very difficult maneuvering through your website! Once you go to the home page, you can't go back to scheduling your test!
Thank you for your feedback, and we appreciate your kind words about our support team. We're sorry to hear about the challenges you faced while navigating our website.
To assist you further and address the specific issues you encountered, could you please provide your full name, exam confirmation number, and a detailed description of your concerns via email at [email protected]? Our team will investigate and work towards a solution.
Your feedback is crucial in enhancing our user experience, and we appreciate your patience as we address this matter promptly.
Attempted to order the VTNE Practice test using the direct link from the AVMA website. Each time I could get to the practice test but it would not allow me to add it to my cart. I had to leave the website and google search vtne practice tests to be able to find and add it to the cart.
Thank you for bringing this issue to our attention, and we apologize for any inconvenience you experienced while attempting to order the VTNE Practice test. We did attempt to contact you in response to your issue on November 12,2023.
To ensure a swift resolution and assist you further, we recommend reaching out to our support team at 866-589-3088 or via email at [email protected]. They will be able to investigate the technical issue you encountered.
Thank you for your patience, and we look forward to assisting you promptly.
Very hard to get questions answered about these practice tests.
Thank you for reaching out, and we apologize for any difficulty you've encountered in getting your questions answered about our practice tests. We did attempt to contact you in response to your issue on November 10,2023.
To address your inquiries and provide the assistance you need, we recommend contacting our support team directly at [email protected]. They are well-equipped to answer your questions and ensure that you have a smoother experience with our practice tests.
Thank you for choosing our practice tests, and we look forward to assisting you promptly.
Today, I had to pay twice for a Colorado Broker Exam Study Guide. The first time, I download from my iPad and saved it to dropbox. I opened it later and it was a PHP file that was unreadable. It was just a bunch of computer code. I will be expecting a refund for one of the two downloads. The order number of my first attempt purchase is #*******. Please feel free to call me if you have questions. Thank you.
Chris Baldwin
*******213
Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced in the process of obtaining the Colorado Broker Exam Study Guide. We did attempt to contact you in response to your issue on November 10,2023
Kindly ask you to contact our support team at [email protected].
Thank you for choosing our materials.
System and instructions provided for OH CE are confusing. I work with 20+ CE states and Ohio is now the most confusing by far.
Thank you for bringing your concerns to our attention, and we apologize for any confusion you experienced while attempting to renew your OH CE. We did attempt to contact you in response to your issue on November 10,2023
To better assist you, kindly send us your full name, exam confirmation number, and details of your concern via email to [email protected]. Our dedicated support team will promptly review your case and provide the necessary assistance to ensure a smooth resolution.
Thank you for your understanding, and we look forward to resolving your concerns promptly.
Instructions to renew OH CE were confusing. And phone number on form is not a phone number for PSI
It was rather weird to pay for the test, had to search on website through clicking on another test and finding a search bar to find Form B.
No where does it say the state portion prep pdf also applies to the state brokers test. I called the help line and the person wasn't helpful at all. If you're selling and are profiting from materials you should be able to answer specific questions. I'm just guessing now that the questions covered are also for the brokers test.
Thank you for reaching out, and we apologize for any confusion you've encountered regarding our materials. We did attempt to contact you in response to your issue on November 10,2023
For assistance, we recommend reaching out to our support team at [email protected]. Please provide details of your concern.
Thank you for choosing our materials, and we look forward to assisting you promptly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out, and we appreciate your inquiry about studying for the Virginia state portion of the real estate exam. We did attempt to contact you in response to your issue on November 13,2023.
To obtain specific information tailored to your needs, we recommend reaching out to our support team at 866-589-3088 or via email at [email protected].
Thank you for considering our services.