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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great and challenging practice questions to help me pass my exam.
I'm happy with the amount of questions and answers
I really like the prep study tests. If only the website was formatted differently where you don't have to scroll down and zoom out so much to read the explanation to the questions. You have to zoom out to about a third to be able to get it on the page and then the writing is so little you can't read it without a magnifying glass, almost. Talk to your web designer and see if maybe he can do something about this.Maybe a second page for the explanation? It's quite annoying. Other than that all is good.
Bout 2 tests and they failed to launch. Useless and took my money
We're sorry to hear about your experience. It sounds frustrating to encounter technical difficulties and we did attempt to contact you in response to your issue on May 4,2024.
Please reach out to [email protected] for assistance.
Its confusing trying to figure out how to get to this.
Have not used the service enough to have an opinion
Thank you for reaching out and we did attempt to contact you in response to your issue on May 4,2024.
If you have any questions or encounter any issues in the future, please don't hesitate to contact us at 866-589-3088 or email [email protected]. We're here to assist you whenever you need it.
Everything about this system does not work properly. I cannot manage to log into my account wherein I purchased the State Exam and the practice prep test. Therefore, sadly, I have resorted to paying once again for another practice test so I will be prepared for my State Exam tomorrow. Crunch time and your system fails.
We're sorry to hear about the challenges you've encountered and we did attempt to contact you in response to your issue on May 4,2024.
Please reach out to our support team at [email protected] immediately. Your feedback is valuable to us, and we appreciate your patience and understanding.
They make the process and access to materials very cumbersome.
Thank you for bringing this issue to our attention. We apologize for any inconvenience you experienced and we did attempt to contact you in response to your issue on May 4,2024.
To address your concerns and provide assistance, please reach out to our support team at [email protected]. They will be able to help you with any difficulties you encountered.
We appreciate your feedback. If you have any other questions or concerns, please don't hesitate to contact us.
This is a good website and i like how i can take practice test
I'm an employer looking to support English language learning employees. The site needs to be friendlier to language learners. Additionally, there's no easy way to delete items from the shopping card
Thank you for your feedback. We did attempt to contact you in response to your issue on May 3,2024.
For further assistance or if you have any additional feedback or questions, please don't hesitate to contact us at 866-589-3088 or email us at [email protected]. Our team is here to help.
Thank you for bringing these concerns to our attention, and we look forward to serving you and your employees.
The process was seamless and fast. The customer service team was knowledgeable and quick at solving any issues.
The fact that I paid 50$ for this study pack and I only get to study one topic. The rest I have to pay extra. There was no warning that the other topics weren't included was a scam. Whoever came up with this and made the system is a Greedy person, we are students on a budget already due to student debt and now you want us to pay extra on top of that. I am not happy with this system. And I know for dam sure corporate will not change, so they can keep those few extra dollars in their pockets.
Thank you for reaching out and sharing your concerns. We did attempt to contact you in response to your issue on May 3,2024.
We apologize for any inconvenience you've experienced. To better assist you with your concerns and explore possible solutions, please contact us at [email protected].
Thank you for your understanding.
It's been good so far but the navigating the website could be more user friendly
The site has too many issues that makes it unfriendly to users...
Thank you for bringing this to our attention.
We apologize for any inconvenience you've experienced. To address the issues you've encountered, please reach out to [email protected]. Our support team will be happy to assist you with any issues you're facing.
Thank you for your patience and understanding. We appreciate your feedback.
I am tired of not passing my test, So study guide it is.
The testing facility was easy to find. They were courteous and well organized.
The first practice test I purchased did not mention it was a onetime use. I had to purchase a second one.
Thank you for bringing this issue to our attention. We apologize for any confusion or inconvenience you experienced and we did attempt to contact you in response to your issue on April 29,2024.
To address this matter and assist you further, please contact [email protected] for assistance.
We appreciate your patience and understanding.
Could only repeat the test 2 times. Why not unlimited?
Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on April 29,2024.
For further assistance or to discuss your specific situation, please don't hesitate to contact [email protected]. Our team will be more than happy to assist you and address any concerns you may have.
Thank you for your understanding and patience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and we did attempt to contact you in response to your issue on May 6,2024.
If you encounter any further difficulties or have any other suggestions, please don't hesitate to reach out to us at [email protected]. We're here to assist you.