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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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THANK YOU FOR THE QUESTIONAIRE AND ALL ITS RESOURES THAT HELP ME TO PASS MY EXAM AND TO BECOME A BETTER REALTOR/BROKER
Purchased test but its not i cannot open from my cell phone and thats the only way i can take. Very dissapointed
I bought the exam prep the new one. And none of the questions was in the test.
We understand your frustration, and we apologize for the inconvenience you've encountered. We did attempt to contact you in response to your issue on April 25,2024.
Please reach out to us at [email protected].
Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Good, o just wish we had more exams to study more- thank you
Good experience. Easy to follow and complete. Good practice and case studies that relate to all hospice care
I have had to purchase this program 2 times in 6 days just to practice for my state test. As I sit here typing this message I have been on hold for 1 hour 13 with no help or answers
Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We did attempt to contact you in response to your issue on April 23,2024.
To address this issue promptly, we recommend reaching out to our support team via email at [email protected] or by calling 866-589-3088. Please explain your situation, including the fact that you've had to purchase the program twice and the extended wait times you've encountered.
We appreciate your patience and understanding.
I logged in on psi and cannot access my cosmetology theory practice exams
Thank you for reaching out to us. We apologize for the inconvenience you've experienced.
To assist you further, we kindly ask you to provide us with the following information:
- Your full name.
- Any relevant confirmation numbers or account details associated with your PSI login.
- A brief description of the issue you're encountering when attempting to access the practice exams.
Once we have this information, we will investigate the issue and work to resolve it as quickly as possible. Please email us at [email protected] with the details.
Thank you for your patience and understanding.
The test is ready for you if you know what you doing it good to practice.
PSI has been the absolute WORST. I finished school last July. It has been over 9 months of tryin to book my exam. It has been a NIGHTMARE. I don't even want to know how many hours I spent talking to support people only to have them tel me sorry they couldn't book my exam due to whatever the excuse was that day. You are the ONLY option for testing which in itself isn't fair. It has been AWFUL.
We sincerely apologize for the frustrating experience you've encountered and we did attempt to contact you in response to your issue on April 23,2024.
Could you please provide us with your full name, exam confirmation number, and any additional details regarding your concerns? You can reach us via email at [email protected]. Once we receive this information, we will investigate the issue thoroughly.
We appreciate your patience and understanding.
Great study guides and material to prepare you for the test associated with your trade
Getting help from PSI is impossible. All calls goes out of country. Please are rude and they don't help, they argue instead of finding solution. Go to CEshop for better materials ( easy to read) and experience.
We apologize for the frustration and inconvenience you've experienced. We did attempt to contact you in response to your issue on April 23,2024.
To address your concerns and assist you further, please email us at [email protected] with your full name, exam confirmation number, and a detailed description of the issues you encountered.
Thank you for bringing this to our attention, and we appreciate your patience.
Horrible experience. HIRE BETTER PEOPLE. Told them my issue and the guy was so rude. Wouldn't help me get my exam that I NEVER RECEIVED OR GIVE ME A REFUND!
We sincerely apologize for the inconvenience and frustration you've experienced. We did attempt to contact you in response to your issue on April 23,2024.
Please reach out to us at [email protected] or call us at 866-589-3088 for immediate assistance. Kindly provide us with your details so that we can investigate the issue.
We appreciate your patience.
I would recommend this to others but I think they should remove the material that is completely unrelated to the profession.
En la experiencia que he o tenido he sentido que me ha ayudado
I don't understand why PSI change their exam interface. Every time I need to change an answer I need to go back and hit the edit button. And new system doesn't let me to proceed when I leave a question blank. Basically it takes more time just for marking the questions which is waste of time for an exam that has a time limit. I really wonder WHY PSI change its exam interface? Who demand it? What is the purpose? The previous one was very useful and time saving.
Thank you for reaching out to us with your concerns. We apologize for any inconvenience this may have caused and we did attempt to contact you in response to your issue on April 23,2024.
Please feel free to provide us with your full name, exam confirmation number, and detailed concerns by email at [email protected]. This will allow us to investigate the matter further and address any issues you may have experienced.
Thank you for bringing this to our attention, and we appreciate your patience.
Could use some code references when you miss a question so there's help to find where to find the answer for next time.
The process felt clear, concise, and secure by not resetting the page or redirecting me to any number of locations to move through my preferred selections.
I took a break and now I'm back refreshing my memory
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience you've experienced and we did attempt to contact you in response to your issue on April 25,2024.
Please reach out to us at [email protected] with details about the issue you're encountering. Our team will investigate the problem.
Thank you for bringing this to our attention, and we appreciate your patience.