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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I wish I had known about this self-assessment prior to taking the test the first time. Hopefully this information will better prepare me for the next time,
Quick and easy. I was logging on to schedule for just the test, but then I saw another option for studying before testing. This is great seeing how I've failed the test six times.
Website was not working properly. It took VERY much longer to process this purchase than it should have
Great product and services. Great content also. Will use again when needed.
Great service. Always there to help and solved my problem.
Thank you for reaching out and we did attempt to contact you in response to your issue on May 17,2024.
If you are experiencing trouble with your debit or credit card, please contact 866-589-3088 or email [email protected] for assistance.
Great place to find what you need for studying the trade you love!
Bueno y rapido me gusto mucho el servicio gracias por su ayuda
Easy to access, easy payment system, and great test center in Macon ga
Easy to use no problems to sign up. Hope to pass it
It is a fast way of getting materials, I hope it's going to be the right one.
Great and easy to use and very convenient to be able to study
Really good for prep. Definitely worth the money spent for the confidence gained thru this online test prep and subs
Make ALL tests available for ALL states that require testing to get licensed. Ie esthetician practice tests for Texas...
Thank you for your feedback and we did attempt to contact you in response to your issue on May 15,2024.
Please contact [email protected] for assistance with your concern. We understand the importance of having access to practice tests for all states and will forward your suggestion to our team.
Thank you for bringing this to our attention.
Simple and easy to order, a very straight forward process.
I had to create a separate login in order to buy products from PSI. It would be a better experience if you were able to login to the testing site and stay logged in when you want to purchase products.
Thank you for your feedback and we did attempt to contact you in response to your issue on May 15,2024.
We apologize for the inconvenience you experienced. For assistance with your issue, please contact [email protected].
Thank you for your understanding.
I purchased a testing package with "infinity" as the number of tries, however after taking 1 test, the system reported as "completed".
Thank you for reaching out and sharing your concern. We apologize for the issue you're experiencing and we did attempt to contact you in response to your issue on May 13,2024.
For assistance, please contact [email protected]. Our support team will be happy to help you.
Thank you for your patience and understanding.
This was a great experience to help further my career
Make it easy to purchase and doesn't allow to purchase multiple accidentally
Somehow need to separate practice test and practical part test
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and we did attempt to contact you in response to your issue on May 17,2024. We apologize for the inconvenience you experienced.
For assistance, please contact [email protected]. We appreciate your patience.