On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to maneuver, great statistics showing you where you stand and what you need to focus on. Good use of technology.
Website is user friendly. Easy to find the test I was looking for.
Great so far. No complaints. Placed the order and received the booklets in what seems to be a very short time.
The PSI website is a little temperamental. I had to download Google chrome and wait an hour before purchasing the practice test.
I'm very please with the ease of us for setting myself up for test taking.
I think it is lame that you only allow the practice test to be taken once, after it is paid for.
We apologize for the inconvenience and we did attempt to contact you in response to your issue on May 19,2024. Please contact [email protected] for assistance regarding the practice test.
It was difficult to find the book I was looking for
We apologize for the inconvenience you experienced and we did attempt to contact you in response to your issue on May 19,2024. Please contact us at 866-589-3088 or email [email protected] for assistance.
Everything was very smooth. I was impressed that PSI really did prepare me.
Had to run the card ten times getting error messages till it finally went through
Thank you for reaching out and we did attempt to contact you in response to your issue on May 18,2024. For assistance with your issue, please contact 866-589-3088 or email [email protected]. We apologize for the inconvenience you experienced
It's a little bit more complicated with the exam because I did not have a clue but hopefully I buy this preparation test to pass my exam
Website was well organized and easy to use. Was happy with the detailed information that was available to me.
It is wonderful and very interesting. NBRC exams, including partic exams, help students and experienced respiratory therapists evaluate their skills. The way the NBRC exam questions are prepared is amazingly well done. I wish it could become the international exam for all RTs. I would like to ask the NBRC to increase the number of free practice exam questions and reduce the exam fees. It is expensive, especially for new grad students.
Good information need all the information I can get thank you
Thank you for reaching out and we did attempt to contact you in response to your issue on May 18,2024. For further assistance and more information, please contact [email protected].
Excellent service very convenient simply amazing experience
Test was advertised for $99,95 but I was charged $109
Thanks very much! Have a Blessed Day! Please pray for my testing.
Ms.Andrea Ferguson has a very nasty attitude& she's a liar who refuses to accept accountability for her actions, she needs to be in a different field cause her attitude is very nasty and snobby see why the state of NJ has such a high demand for CNA'S.,only reason I gave 1 because it won't let you write the review without a rating.
Thank you for your feedback and we did attempt to contact you in response to your issue on May 17,2024.
For assistance with your concern, please contact us via email at [email protected] and provide your full name, exam confirmation number, and details of your concern.
Easy to use website and the prices were the best when it came to what I wanted
I wish I had known about this self-assessment prior to taking the test the first time. Hopefully this information will better prepare me for the next time,
Quick and easy. I was logging on to schedule for just the test, but then I saw another option for studying before testing. This is great seeing how I've failed the test six times.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Education Other Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and we did attempt to contact you in response to your issue on May 12,2024.
Please contact 866-589-3088 or email [email protected] for assistance.