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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It has been a pleasant experience and easy to navigate. Local testing centers makes it convenient.
Satisfactory and excellent service delivery starting with my initial inquiries to booking for the salesperson exam.
The process was confusing. When going from HPCC site to psi site, I thought I received an error message, but it was not an error. I had to call HPCC to clarify.
The experience that I am experiencing is wonderful and has been very pleasant.
Awesome experience and great practice tests did much in helping me getting prepared for the actual test
Experience so far has been okay, site is intuitive and payment process went smoothly.
Pretty good, am actually learning new things. Its a really good refresher course
I am not grilled about having to purchase 5 exam vouchers for the real estate salesperson exam.
We apologize for any inconvenience you've experienced and we did attempt to contact you in response to your issue on May 31,2024.
Please contact [email protected] for assistance. They will be able to help you with your concerns.
Easy to Navigate the website! Detailed information regarding the classes. Great pricing too!
The website seems to be reasonably negotiable and a logical process.
Refund me my money since i couldnt access my prep test, period.
We apologize for the inconvenience you experienced and we did attempt to contact you in response to your issue on May 31,2024.
Please contact [email protected] for assistance with your issue. They will be able to help you.
The email received had a link to access the exam --> didn't work, got error 404.
The email address to report issues to also didn't work.
The email stated I needed 2 forms of ID's in order to take exam --> I only had 1 as I was on vacation, apparently you only needed one.
I can appreciate the stringency of the proctor's investigation of surroundings but I felt like I needed to move furniture etc. I went into the bathroom to take exam since it was less crowded then the den but unfortunately I lost the proctor because of signal and had to repeat the process all over again with a new one.
Thank you for your feedback. We apologize for the inconvenience you experienced. For assistance with your concerns, please contact [email protected] and provide your full name, exam confirmation number, and details of your issue.
Good,very easy to understand and looks to be very helpful
I am looking forward to this information
I purchase it but I do not have access to it. After entering the code, it states that it has been used already and I can practice only with contract questions
Thank you for reaching out. We apologize for the inconvenience you're experiencing and we did attempt to contact you in response to your issue on May 31,2024. For assistance with your access issue, please contact 866-589-3088 or email [email protected].
Easy to buy but haven't gotten it yet. I hope it's what I think it is. I guess we will see after this question is answered
My experience has been great so far! It is easy to navigate the website.
Love this help you guys are awesome, definitely helping me prepare for actual questions from the test
Thank you for this opportunity. I am looking forward to advancing my team and learning as much as possible about Southeastern construction protocol.
I do not want to put my input yet until i tried the product first
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any confusion you experienced and we did attempt to contact you in response to your issue on June 3,2024.
Please contact 866-589-3088 or email [email protected] for assistance. They will be able to help you with your concerns.