On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website is a little hard to understand and maneuver.I will take my exam through PSI exam center
Thank you everything went smoothly. I have taken all my construction exams with PSI.
Great study materials from my first practice exam i took the real exam looked nothing like it question wise.
Over all it's a good study material. However I found questions related to NJ state questions were limited.
It was so hard to get in. Maybe because of security it kept telling me my password was wrong i could only go through the email
We're sorry to hear about the difficulties you experienced and we did attempt to contact you in response to your issue on June 3,2024.
Please contact 866-589-3088 or email [email protected] for assistance. They will be able to help you resolve this issue.
Great experience, very easy to use, only wish they were not so expensive, or could offer a combo special if you purchase 2 test.
Excellent web site! Easy and fast with lots of important information.
This is the second time I purchased a 100 Ga test from you but never received the first one...
We're sorry to hear that and we did attempt to contact you in response to your issue on June 3,2024.
Please contact 866-589-3088 or email [email protected] for assistance. They will be able to help you resolve this issue.
I used an older ipad to download the test, which didn't put it in a downloads folder to retrieve from when I downloaded it directly to my home screen (when my device asked me where I wanted to download it).
When I clicked to open it once downloaded to my home screen, it immediately said the link expired. I was denied a refund and told to buy a new test. This process for sales is terrible.
We're sorry to hear about the difficulties you encountered and we did attempt to contact you in response to your issue on June 3,2024.
Please contact 866-589-3088 or email [email protected] for assistance. They will be able to help you resolve this issue.
The website has good information and easy to schedule examine
Great second time signing up I don't wanna have to keep paying and I really need to focus and pass test
Everything went well I had no problems checking out when buying the practice exam. Thank you
It has been a pleasant experience and easy to navigate. Local testing centers makes it convenient.
Satisfactory and excellent service delivery starting with my initial inquiries to booking for the salesperson exam.
The process was confusing. When going from HPCC site to psi site, I thought I received an error message, but it was not an error. I had to call HPCC to clarify.
We apologize for any confusion you experienced and we did attempt to contact you in response to your issue on June 3,2024.
Please contact 866-589-3088 or email [email protected] for assistance. They will be able to help you with your concerns.
The experience that I am experiencing is wonderful and has been very pleasant.
Awesome experience and great practice tests did much in helping me getting prepared for the actual test
Experience so far has been okay, site is intuitive and payment process went smoothly.
Pretty good, am actually learning new things. Its a really good refresher course
I am not grilled about having to purchase 5 exam vouchers for the real estate salesperson exam.
We apologize for any inconvenience you've experienced and we did attempt to contact you in response to your issue on May 31,2024.
Please contact [email protected] for assistance. They will be able to help you with your concerns.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and we did attempt to contact you in response to your issue on June 3,2024.
We're sorry to hear that you found the website hard to understand and maneuver. Please contact [email protected] for assistance. They will be able to help you.