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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Have 2 bad experiences with PSI and therefore I will not recommend. First was taking my exam virtually and almost to the end of the exam their system had a glitch and cut me off. Had to do all of the security process all over while the test clock was ticking not a fun experience. Second I purchased a review e book with them and again system issue pdf never downloaded try reaching out to customer care and was told there were some system issue that some will get back to me in 24 hours with a resolution but here we are 2 weeks later and no one has gotten back to me. A total lost of money and time.
Everything was good on your guys ends. It's just whenever I try to get my diploma my birthday is wrong. It says I was born in 2005 when I was born in 2006 some information had got wrong either your way or their way if you can do anything about this and push it farther so I can go to Boot Camp that would be very helpful. Thank you.
Thank you for your message and we did attempt to contact you in response to your issue on July 1,2024. For assistance with correcting your information and obtaining your diploma, please contact us via email at [email protected] and provide your full name, and details of your concern.
I mistakenly scheduled the incorrect test, when wanting to replace the test with the actual test i intended to schedule, not a soul on this planet could place me on the scheduled time i was just on. Now i have to wait longer for a test i am prepared to take. Although ultimately its my own doing, its hard to understand how I cant just obtain my previous scheduled time.
Thank you for sharing your concerns with us. We understand the frustration of needing to reschedule your test, especially when you're fully prepared. While it's unfortunate that the time you were originally scheduled for cannot be reinstated, we are here to assist you with the rescheduling process. We did attempt to contact you in response to your issue on July. 1,2024.
For help with rescheduling your test, please contact us via email at [email protected]. Kindly include your full name, exam confirmation number, and details of your concern, and our team will work with you to find the next available option.
We appreciate your understanding, and we will do our best to assist you as quickly as possible.
Easy all except for this review I'm writing because I have to
Smooth Transaction, easy to get to and located the specific test prep.
CE course application process is confusing and difficult.
Thank you for sharing your feedback with us. We understand that the CE course application process can be confusing, and we apologize for any difficulty you've encountered. We did attempt to contact you in response to your issue on July 1,2024.
For assistance with the application process, please feel free to reach out to our support team at 866-589-3088 or email [email protected]. They will be happy to help guide you through the steps.
We appreciate your patience and feedback as we continue to improve the experience for all candidates.
Easy to navigate, relative exam resource, always updating
The test was unhelpful and was not comparable to the actual test
Thank you for reaching out. We understand your concerns regarding the test and we did attempt to contact you in response to your issue on July. 1,2024.
For any assistance or further inquiries, please contact our support team at [email protected].
We also appreciate your feedback about the test experience. Your input is valuable to us as we continuously work on improving our resources.
EXCELLENT, VERY CONVENIENT, EVERYTHING WENT WELL, IT IS SELF EXPLANATORY, AND PRACTICAL, THE SITE ALREADY HAD MY INFORMATION FROM MOSELEY, AND DID NOT HAVE ANY PROBLEMS
Great study book guide to help you prepare for your exam! However, the study book is pricey.
Too complicated and I just want to take the test without the complications
Good customer service.definitely going to be using psi for future testing service.
I realized I purchased the wrong item and they would not allow a return because I clicked on the link and activated. Her answer was we now can not use that code for anyone else. Really! Your selling access not an actual book. So I am out $60 but when I did order the correct product it was excellent.
Thank you for your feedback and for sharing your experience. We apologize for the inconvenience you faced with the return policy. We did attempt to contact you in response to your issue on July 1,2024.
For further assistance with your issue, please contact [email protected]. They will be able to address your concerns regarding the activation and return process.
We appreciate your understanding and are glad to hear that you found the correct product to be excellent.
It is hard to search and find what you need. To much clicking just to get to cosmetology/barber
Been tough trying to pass this test so far it's a really tough test
Easy to register. I search for the Insurance license exam to practise
I have received the Journeyman electrician practice test.
Website is difficult to navigate. Hard to locate information easily.
We apologize for any inconvenience caused by the difficulty in navigating the website and locating information easily. For further assistance, please contact 866-589-3088 or email [email protected].
PSI has been user friendly so far. I have high hopes that the study material with be helpful.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience you experienced with both your virtual exam and e-book purchase. Your feedback is important, and we aim to resolve this matter as soon as possible. Please provide your full name, exam confirmation number, and details of your concern via email at [email protected] for assistance.