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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This PSI exam facility was the best I have tested at (3rd experience with PSI). The facility was clean, updated, had adequate space, and the administrator was prepared, on time, and polite.
I am unable to schedule testing dates online. I'm not sure if the problem is with the software, my account, or communication between psi and the MREC as no one offered a solution other than calling customer service and being placed on hold for exorbitant amounts of time in order to schedule my testing date.
The UI is pretty easy to use. I used to train QA engineers and software developers in UX, and I think that the flow to check out with ebooks is well-designed.
Said I would have access to it for 365 day and a week later I no longer had access to it.
Easy to use testing. Familiar, as I have taken other certification exams through them. Process was easy to follow.
It was unclear I needed to set up account separately from ordering. Would not let me check out initially without a coupon code which I did not have
Thank you for reaching out. We apologize for any confusion regarding the account setup and checkout process. We did attempt to contact you in response to your issue on July 5,2024.
For assistance with your concerns, please contact 866-589-3088 or email [email protected]. They will be able to help resolve any issues related to your account and order.
Thank you for your understanding.
You take advantage of people with your pricing and its a shame
Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our pricing. We did attempt to contact you in response to your issue on July 5,2024.
For any further assistance, please contact [email protected]. Our team is here to help.
Great and easy to use
Need this to pass the exam
Really hope this will be useful
Excellent mock exam, it showed me where my strongest attributes and weaknesses are.
Thank you for your positive feedback! We're glad to hear that the mock exam helped you identify your strengths and weaknesses.
For any further assistance, please contact 866-589-3088 or email [email protected]. We're here to help.
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Thank you for reaching out. We did attempt to contact you in response to your issue on July 3,2024. For assistance with your issue, please contact [email protected]. They will be able to provide you with the help you need.
Confusing, why do we need a order confirmation code to be able to obtain the practice test? I never got the code and I failed the test again thank you
Thank you for reaching out. We apologize for any confusion and inconvenience you experienced regarding the practice test. We did attempt to contact you in response to your issue on July 3,2024.
For assistance with your order confirmation code and obtaining your practice test, please contact [email protected]. They will be able to provide you with the necessary support.
So far, it's been very user friendly with your website; however, I wish it does't cost too much for just getting practice before the test. It would be nice if PSI would just charge about $15 that would make more sense!
Easy to use, it have a lot of features and very high quality recommendation of my teacher
Everything has been great. All the pre-testing exams have been very helpful.
Great, it was a very easy process to get on line and have access
Easy to navigate the system and hopefully will prepare me for the test.
Quick and easy. Very easy to use the site. Able to find exactly what I needed quickly
I think that this is a great thing to offer for students getting ready to test
Have 2 bad experiences with PSI and therefore I will not recommend. First was taking my exam virtually and almost to the end of the exam their system had a glitch and cut me off. Had to do all of the security process all over while the test clock was ticking not a fun experience. Second I purchased a review e book with them and again system issue pdf never downloaded try reaching out to customer care and was told there were some system issue that some will get back to me in 24 hours with a resolution but here we are 2 weeks later and no one has gotten back to me. A total lost of money and time.
We apologize for the inconvenience you experienced with both your virtual exam and e-book purchase. Your feedback is important, and we aim to resolve this matter as soon as possible. Please provide your full name, exam confirmation number, and details of your concern via email at [email protected] for assistance.
Everything was good on your guys ends. It's just whenever I try to get my diploma my birthday is wrong. It says I was born in 2005 when I was born in 2006 some information had got wrong either your way or their way if you can do anything about this and push it farther so I can go to Boot Camp that would be very helpful. Thank you.
Thank you for your message and we did attempt to contact you in response to your issue on July 1,2024. For assistance with correcting your information and obtaining your diploma, please contact us via email at [email protected] and provide your full name, and details of your concern.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced regarding access duration and we did attempt to contact you in response to your issue on July 5,2024.
Please contact [email protected] for assistance with your concerns. They will be able to help resolve the issue with your access.