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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Your website sucks. It gave me no good instruction on preparing for the test. I bought a study pack for what looked like the right test, and it was not. I studied for a month, only to find out that the material was not relevant. As in like Zero percent. What would have been helpful is for there to be some direction to point me towards the reference material I needed, which I essentially had to piece together from a guy at the test centr who happenned to comuin after me, and sounds like he had the same experience. This is really frustrating and hiughly annoying.
So far so good - the worst part of it is having to put 50 charachters. The only other issue wa sit was a litel challenging making sur eI was geting the right study pack.
I originally ordered the 3-pack but cancelled in order to get the study guide/practice tests combo
I didn't really see how to get the sample, but I easily ordered the 3-pack of tests for general contracting.
I still need directions about how to get reimbursement for previously purchased vouchers which included both the skills test and PSI exam. My last class got caught in the crossover to TMU. They have taken their skills test under the TMU system and are currently scheduling their exams.
Easy to navigate, and value pricing.
Thank you, time to study now
Too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive too expensive
Would give 5 stars, but do not know if I will receive requested document. I will update after receiving in 3-5 days. (Expedited service)
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Great! It was easy and simple to do. Everything was simple!
I was looking for a study format to pass my test the first time and thought, why not check out PSI's website whose giving the test! I was happy to find these resources, and the website was easy to navigate through. Thanks so much!
I showed up at my scheduled time only to find 15 other people already waiting in line to be checked in. After sitting for an hour waiting on my turn and only half of the 15 people having been checked in at that time the internet went down and I couldn't take the test anyway. I was given a number and ticket to call and reschedule which I did as soon as I left the building. I was then told i had to call back the next day. I called on Monday instead and was then told to call back in two days because they couldn't verify the outage without a ticket number. The call center was little help and only after half an hour on the phone did I suggest I suggest that i schedule a new test and then they could credit me back for the first test I couldn't take. They said that was acceptable.
I don't understand how they scheduled a group of 15 people at one time and then continued to schedule others at the same time, nor do I understand why i was the one that had to come up with the solution. This was a terrible experience with PSI and a huge waste of time on my part.
My experience with PSI was more than I expected! Web site was easy to operate and schedule test. Study material was on point! Passed both test the first time. I took one test at a test site which was very nice and comfortable. I took one test online at home and was very satisfied with being able to sit in the comfort of my home to access the test. Thank you PSI for offering a variety of ways to take the test and for all the accurate study material to prepare for the tests!
Lots of great books here! There are many fields in the trades I am in & working towards licenses on. The PSI site looks like it will be a great long term resource.
Can't even take the tests i purchased. Don't know why. I bout 4 different test and don't have access to either one of them. Don't even have an access code in my emials anywhere. Checked all over!
This experience has been easy, helpful and quick. So I am ready to experience it for myself and get my license for manicures.
The testing site was easy to navigate. The instructions for completing the exercise were clear. The testing exercise was well organized.
Thank you for the help I heard it from a friend that it's easy to take a test and learn to pass. The exam sucks that unfortunately it's not for California but I guess we'll make it work.
Took exam at location and failed but no help during test. Exam room screens not adjustable to my face. Font was too small and all flagged items had to scroll through to find them during a timed exam vise jumping directly to the first and the remaining consecutive questions.
It was absolutely a pleasure speaking with a very kind and polite representative ((Although she was rather sick she kept a composed demeanor) who exhibited a very transparent approach. This lead me to the final decision to purchase. Looking forward to my studying and the successful passing of my exam. Thank you!
Making a purchase turned out to be very simple and quick! Thank you!
It was easy and I had options. I was able to choose the best option for me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members