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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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The website is really slow. I wish the website was easier to use too. I found it quite difficult to obtain my practice test voucher.
I will be able to give my experience fully when Milan Institute rep receives this digitally even though you have asked for my shipping address. So far, experience has been user friendly.
I ordered a suggested book, and it was the wrong one. Maybe a check should be put in place, i. E. here is what is normally ordered etc.
Muy buen servicio muy efectivo estoy satisfecho de este sitio
It is very difficult to find what i need to purchase to study for my exam or even what exam i need to take for the license i want.
Everything is straight forward and easy to navigate. I would recommend it to anyone.
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No issues at all with site or purchase. Will also recommend!
Created an account and paid for online test and one practice test. Trying to log in to take practice test and will not allow me to log back in so I had to create another account and pay for another test.
Would be nice to be able to offer the test with just my own info and then be able to send to student but I understand you cant
Great! Just wanted to get ready for my exam before the big day.
!
Overall a good process although I feel like I had to sign in more than once.
Muy recomendable el sitio para comprar me lo an recomendado compañeros de la escuela
Llevo muchos intentos en pasar mi examen Soy estilista vivo en California
Easy. Quick. User friendly and easy to use. Sets up customers for success by offering several options and leaving the control in the hands of the consumer.
Don't understand why shipping is so expensive but I need the book so thank you
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks

