On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My correct password would not work. The reset password option does not send reset instructions to email. Had to keep calling to have them manually push it through. Would then reset password only to have the same issue continue happening.
So far everything has went well. Fingers crossed for things to keep going well.
Good experience overall without any significant or important issues. Reliable program and way to test online
It was very confusing just getting to purchase the Exam. Not sure why there are so many areas to address and temporary passwords that I didn't need
Thank you for reaching out and sharing your feedback. We apologize for any confusion you experienced while trying to purchase the exam and we did attempt to contact you in response to your issue on Aug. 2,2024.
To get the assistance you need and to clarify any issues with the purchasing process, please contact our support team at 866-589-3088 or via email at [email protected].
We appreciate your patience and are here to help make this process easier for you.
Easy checkout from what seems to be a legitimate vendor...
My experience with PSI testing service has been quite positive. The registration process was smooth, the test center was well-organized, and the proctors were professional and helpful. Overall, it was a stress-free and efficient experience.
Excellent Service, easy to follow website, I'm very happy!
Ordered testing materials for a real estate exam preparation.
Great reputation and references are always on the point! I can't wait until I get the practice tests.
Easy transaction and useful material, helps with testing anxiety
I love the efficiency and accuracy of my purchase. Thank you.
Clean and easy to use thank you very much very appreciated ll
Everything is easy to follow and understand. I didn't have any issues.
Good. Best price for books. Wish the shipping could be a little more reasonable.
Not clear enough help. Still not sure if i have everything or the right study material
Thank you for reaching out. We did attempt to contact you in response to your issue on July 30,2024.
For assistance with ensuring you have all the necessary materials and the right study resources, please contact our support team. You can reach them at 866-589-3088 or via email at [email protected].
We want to make sure you feel fully prepared and confident as you continue your studies.
PSI has sites for practice exams, actual exams, and a site to take the exam. It is difficult to navigate to the one you need
Thank you for sharing your feedback regarding the navigation of PSI websites. We did attempt to contact you in response to your issue on July 30,2024.
For further assistance, please contact us at 866-589-3088 or email [email protected]. Our support team will help guide you to the correct site for your needs.
We apologize for any confusion and appreciate your understanding.
It was difficult to find the website I needed for the SJE. Also, I could not submit the review with less than 50 characters.
Thank you for sharing your feedback regarding the SJE website and the review submission process. We did attempt to contact you in response to your issue on July 30,2024.
For further assistance, please contact us at 866-589-3088 or email [email protected]. Our support team will be happy to help resolve these issues.
We apologize for any inconvenience and appreciate your patience.
It's just confusing. I'd like to order a refresher before I take the SJE but it is not clear how to do that.
Thank you for reaching out. We understand that navigating the process for ordering a refresher can be confusing and we did attempt to contact you in response to your issue on July 29,2024.
To get clear instructions on how to order the refresher before taking the SJE, please contact our support team at 866-589-3088 or email [email protected]. They will provide you with the necessary guidance and assistance.
We appreciate your patience and are here to help with any further questions you might have.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out and sharing your experience. We apologize for the inconvenience you've faced with resetting your password and the ongoing issues. We did attempt to contact you in response to your issue on Aug. 2,2024.
To resolve this matter, please contact our support team at [email protected].
We understand the frustration this has caused and appreciate your patience as we work to improve our processes.