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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great reputation and references are always on the point! I can't wait until I get the practice tests.
Easy transaction and useful material, helps with testing anxiety
I love the efficiency and accuracy of my purchase. Thank you.
Clean and easy to use thank you very much very appreciated ll
Everything is easy to follow and understand. I didn't have any issues.
Good. Best price for books. Wish the shipping could be a little more reasonable.
Not clear enough help. Still not sure if i have everything or the right study material
PSI has sites for practice exams, actual exams, and a site to take the exam. It is difficult to navigate to the one you need
Thank you for sharing your feedback regarding the navigation of PSI websites. We did attempt to contact you in response to your issue on July 30,2024.
For further assistance, please contact us at 866-589-3088 or email [email protected]. Our support team will help guide you to the correct site for your needs.
We apologize for any confusion and appreciate your understanding.
It was difficult to find the website I needed for the SJE. Also, I could not submit the review with less than 50 characters.
Thank you for sharing your feedback regarding the SJE website and the review submission process. We did attempt to contact you in response to your issue on July 30,2024.
For further assistance, please contact us at 866-589-3088 or email [email protected]. Our support team will be happy to help resolve these issues.
We apologize for any inconvenience and appreciate your patience.
It's just confusing. I'd like to order a refresher before I take the SJE but it is not clear how to do that.
Thank you for reaching out. We understand that navigating the process for ordering a refresher can be confusing and we did attempt to contact you in response to your issue on July 29,2024.
To get clear instructions on how to order the refresher before taking the SJE, please contact our support team at 866-589-3088 or email [email protected]. They will provide you with the necessary guidance and assistance.
We appreciate your patience and are here to help with any further questions you might have.
Easy to use website! Clear and concise instructions. User friendly!
Takes too long to have them look at the test area. Study stuff and test are not the same, no State specific pretest or study guides. No breakdown on the test.
We're sorry to hear about the difficulties you've experienced with the testing site. We understand how frustrating it must been and when there are delays in support. We did attempt to contact you in response to your issue on July 29,2024.
To address these concerns, please contact our support team at [email protected]. They will be able to assist you with the issues you’ve encountered.
Thank you for bringing this to our attention, and we appreciate your patience.
Not easy to navigate site and not sure I'm getting the right study test to meet my needs.
So far my experience has been good. I haven't gotten too far yet
I haven't got too far into the studying for the test yet. I just want to see where i stand with my knowledge of construction and business.
Thank you, the resources that I have purchased so far have been instrumental in my preparation and current role.
Great site i love it,can't wait to pass this test. Very easy to find
Psi is telling me i cannot take a test for a license that i am obviously able to take and have met all prerequisites
Thank you for reaching out. We apologize for any inconvenience you are experiencing and we did attempt to contact you in response to your issue on July 28,2024.
To assist you further, please provide your full name, exam confirmation number, and details of your concern via email at [email protected]. This will help us investigate the issue and work towards a resolution.
Thank you for your understanding.
Too many steps and different sites to navigate. I am not interested in having my review featured.
Thank you for your feedback. We're sorry to hear that you found the navigation process challenging and that it involved too many steps. We did attempt to contact you in response to your issue on July 28,2024.
For assistance with any issues or questions you have, please contact us at 866-589-3088 or email [email protected]. Our support team is here to help and streamline your experience.
We understand you’re not interested in having your review featured, and we respect your preference. Thank you again for bringing this to our attention.
I am a very intelligent person, as well as an experienced agent in two other states, and I have failed the Indiana real estate broker licensing exam twice now. The test results should give you more information on what questions are missed rather than just the category they came from. It's also not fair that the whole exam fee must be paid again when only 1/3 of the test is the state section. This is just the company's or Indiana's way of making more money. Also, why does Indiana separate the national and state tests? I'm licensed in two other states and passed both of them on the very first try. These two states had national and state content scored TOGETHER. Should I say it again? A ploy to make more money? This ridiculousness is very frustrating and shouldn't be this complicated.
Thank you for sharing your feedback and concerns regarding the Indiana real estate broker licensing exam. We understand your frustration and appreciate your input. We did attempt to contact you in response to your issue on July 28,2024.
To assist you further, please provide your full name, exam confirmation number, and details of your concern via email at [email protected]. This will help us better understand your situation and work towards a resolution.
Thank you for your understanding and cooperation.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We did attempt to contact you in response to your issue on July 30,2024.
For assistance with ensuring you have all the necessary materials and the right study resources, please contact our support team. You can reach them at 866-589-3088 or via email at [email protected].
We want to make sure you feel fully prepared and confident as you continue your studies.