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PSI Exams

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Good company
September 8, 2024

Had some issues but Beth V. fixed me right up. Thank you Beth :)

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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Is being a good experience sad bc I didn't pass the test today

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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This is a game changer
September 7, 2024

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Easy web site to navigate
September 7, 2024

Easy web site to navigate. Had exactly what i needed for test prep.

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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Easy to use; great product and I like the convenience of taking a test remotely.

Date of experience: August 28, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to use
September 7, 2024

Easy to navigate - clear instructions how to use. Trusted source

Date of experience: August 28, 2024
Maryland
1 review
0 helpful votes
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Good
September 7, 2024
Updated review

Good is my experiencia todas mis licencias las saque con ustedes y me parece buena la experiencia.

Date of experience: August 28, 2024

Thanks por la preparación para mi licencia
March 29, 2023
Previous review

Thanks por la preparación para mi licencia

Date of experience: March 28, 2023
Arizona
1 review
0 helpful votes
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Great user experience, everything was very informative and helpful

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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It was very easy to register for the exam. Great Instructions

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
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I'm just getting started but the free version seemed easy enough so I'm giving it a shot.

Date of experience: August 27, 2024
Michigan
1 review
0 helpful votes
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It was great!
September 6, 2024

I really appreciate the great customer service... The material was very helpful.

Date of experience: August 27, 2024
Pennsylvania
1 review
0 helpful votes
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I'm kind of buying this in the blind and I'm not too happy about it.
I called your 866 phone number to ask questions about the study and practice test bundle but due to you outsourcing your phone calls I could not get any good answers to my questions.
I hope what I bought is correct for the state of Arizona as its what I clicked on your side bar but i cant be sure is correct due to the person on the phone not really getting my questions.

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2024
Samantha P. — PSI Exams Rep
over a year old

Thank you for bringing this to our attention. We're sorry to hear about the difficulties you experienced when trying to get information about the study and practice test bundle and we did attempt to contact you in response to your issue on Aug. 28,2024.

To ensure that everything you purchased is correct for the state of Arizona and to address any concerns you have, please contact our support team at 866-589-3088 or via email at [email protected]. They will be able to verify your purchase and provide the answers you need.

If there’s anything else we can do to assist you, please let us know.

North Carolina
1 review
0 helpful votes
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It is a great place to work at and take tests, also this is the only kind of testing center in my area

Date of experience: August 27, 2024
Maryland
1 review
0 helpful votes
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Purchasing the exam on the website was straightforward and fast.

Date of experience: August 27, 2024
Washington
1 review
0 helpful votes
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PA Insurance producer test
September 6, 2024

Helpful proctors at a convenient location.
Quiet and comfortable with good, clean equipment.
No problems passing at first attempt.

Date of experience: August 27, 2024
Georgia
1 review
0 helpful votes
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Thank you for providing practice tests
September 6, 2024

Thank you for providing practice tests. It really helps us navigate better through these books.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Great, glad to have as a resource for test taking. Website could be a little easier to navigate state by state

Date of experience: August 27, 2024
Virginia
1 review
0 helpful votes
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Really good and easy to set up and I would like to taking test so I was decided to sign up and get start it

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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Good comprehensive and easy to understand and complete. Users friendly

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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I like the resources on here, im sure im going to get the most out this experience from the practice exams but so far i heard good things about Psi. I need all the help i can get and this is a good place to start. Keep up the good work guys. I hope you can update your exams more and more. So we can have more RT's pass their clinical simulation exam.

Date of experience: August 26, 2024