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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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Very complicated process. The instructions difficult to follow.
The website is easy to use. However, I have not yet used other tools or received the books to comment on the content.
Ordering was easy, called since i could not find the course that i ordered but realized that i had to check my other email addres.
Great platform and informative. Exams are decently priced
I did not see a sample of questions or material. Im not sure this material will be helpful.
Vouchers not working so had to purchase tests. Won't do this again
My experience was positive and satisfactory, meaning that their instructions as to the preparation of the proposed exam to be administered are clear and concise.
Sign up and purchase was easy. I have been through PSI exams before. The process has always been easy.
Some of my friend recommend this page he told me it's a good option to do my test
It was confusing, but it was probably user error for sure. Thanks
Thank you for reaching out. We understand that the situation may have been confusing and we did attempt to contact you in response to your issue on Aug. 30,2024.
If you need further clarification or help, please don't hesitate to reach out.
For assistance, please contact 866-589-3088 or email [email protected].
Thank you for your understanding.
Quick and pretty easy I am hoping to pass first try with new laws in a new state for my transfer of my license.
This is the way to your great future we need to put our self over there
Your website is was very easy to use and I considered it to be an extremely user friendly website.
The best testing site we can use for testing with students. I would love to have more information on updates for new barbering book
Experience has been very hepful, a lot of content I didn't know, which made me feel better as my exam approaches
Is being a good experience sad bc I didn't pass the test today
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Easy web site to navigate. Had exactly what i needed for test prep.
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks


Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Aug. 30,2024.
We apologize for any inconvenience this has caused and appreciate your understanding.
For assistance with your voucher issue, please contact 866-589-3088 or email [email protected]. If there's anything else we can help with, please let us know.