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PSI Exams

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Very complicated process
September 10, 2024

Very complicated process. The instructions difficult to follow.

Date of experience: August 31, 2024
Mississippi
1 review
0 helpful votes
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The website is easy to use
September 10, 2024

The website is easy to use. However, I have not yet used other tools or received the books to comment on the content.

Date of experience: August 31, 2024
Florida
1 review
0 helpful votes
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Satisfied
September 9, 2024

Ordering was easy, called since i could not find the course that i ordered but realized that i had to check my other email addres.

Date of experience: August 30, 2024
New York
1 review
0 helpful votes
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Great platform and informative
September 9, 2024

Great platform and informative. Exams are decently priced

Date of experience: August 30, 2024
Massachusetts
1 review
0 helpful votes
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I did not see a sample of questions or material. Im not sure this material will be helpful.

Date of experience: August 30, 2024
Kansas
1 review
0 helpful votes
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Vouchers not working so had to purchase tests. Won't do this again

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Aug. 30,2024.

We apologize for any inconvenience this has caused and appreciate your understanding.

For assistance with your voucher issue, please contact 866-589-3088 or email [email protected]. If there's anything else we can help with, please let us know.

District of Columbia
1 review
0 helpful votes
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Nice
September 9, 2024

It was very helpful and great. Helped me give me confidence.

Date of experience: August 29, 2024
California
1 review
0 helpful votes
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My experience was positive and satisfactory, meaning...
September 9, 2024
Updated review

My experience was positive and satisfactory, meaning that their instructions as to the preparation of the proposed exam to be administered are clear and concise.

Date of experience: August 29, 2024

My experience was pleasant
April 4, 2023
Previous review

My experience was pleasant.

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Sign up and purchase was easy
September 9, 2024

Sign up and purchase was easy. I have been through PSI exams before. The process has always been easy.

Date of experience: August 29, 2024
Texas
1 review
0 helpful votes
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Some of my friend recommend this page he told me it's a good option to do my test

Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
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It was confusing, but it was probably user error for sure. Thanks

PSI Exams attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for reaching out. We understand that the situation may have been confusing and we did attempt to contact you in response to your issue on Aug. 30,2024.

If you need further clarification or help, please don't hesitate to reach out.

For assistance, please contact 866-589-3088 or email [email protected].

Thank you for your understanding.

Minnesota
2 reviews
0 helpful votes
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Quick and pretty easy I am hoping to pass first try with new laws in a new state for my transfer of my license.

Date of experience: August 29, 2024
Virginia
1 review
0 helpful votes
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This is the way to your great future we need to put our self over there

Date of experience: August 29, 2024
Illinois
1 review
0 helpful votes
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Your website is was very easy to use and I considered it to be an extremely user friendly website.

Date of experience: August 29, 2024
Texas
1 review
0 helpful votes
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The best testing site we can use for testing with students
September 8, 2024
Updated review

The best testing site we can use for testing with students. I would love to have more information on updates for new barbering book

Date of experience: August 29, 2024

Love PSI online
November 18, 2023
Previous review

Love PSI online

Date of experience: November 17, 2023
North Carolina
1 review
0 helpful votes
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Experience has been very hepful, a lot of content I didn't know, which made me feel better as my exam approaches

Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
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Good company
September 8, 2024

Had some issues but Beth V. fixed me right up. Thank you Beth :)

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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Is being a good experience sad bc I didn't pass the test today

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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This is a game changer
September 7, 2024

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Easy web site to navigate
September 7, 2024

Easy web site to navigate. Had exactly what i needed for test prep.

Date of experience: August 28, 2024