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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Extremely difficult to get the information and reference materials for testing
This is an absolutely Terrible website, nothing works and is crazy overpriced
Thank you for your feedback.
We understand your frustration and appreciate you taking the time to share your thoughts. Your feedback will be shared with the relevant team for review and we did attempt to contact you in response to your issue on Aug. 5,2024.
For assistance with your issue, please contact [email protected], and their team will be able to assist you.
Only has 50 questions, not worth it at all. Plus making this 50 characters is ridiculous
I'm ready for my book I hope this helps me clarify all my questions.
Easy to navigate so far. We will see how the product is once I get the link.
Easy site and answers most questions I might have. Recommend.
PSI has been easy to use to help me take my test. This is my first time having to use a site for testing, but its been very simple to use. I have nothing negative to say.
Website is fine. The navigation of the website is good, just frustrating you have to continue to fork out money for a test that does not dictate whether or not you're a good agent or not...
Thank you for reaching out and sharing your thoughts. We did attempt to contact you in response to your issue on Sept. 5,2024.
We understand your frustration regarding the testing process, and we appreciate your feedback. Your input is valuable to us, and we will share it with the relevant teams for consideration.
For assistance with your inquiry, please contact us at 866-589-3088 or via email at [email protected], and our team will be happy to assist you.
Excelente la compra fue muy rápida muchas gracias estoy contenta
Great for any one wanting to further their education to be greater for them self
Your website has too many locations - psi store, psi testing, psi general info. This is not streamlined
Thank you for sharing your feedback.
We appreciate your comments regarding the website and understand the importance of a streamlined experience. We will make sure your feedback is shared with the appropriate team for consideration and we did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with your inquiry, please contact us at 866-589-3088 or via email at [email protected], and we will be happy to assist you.
I do not like filling out useless surveys please do not send them to me
Thank you for reaching out. We appreciate your feedback regarding surveys and we did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with your concern, please contact us via email at [email protected].
Im noticing errors in some of the questions or the questions are not very clear with enough detail on the CSE exam.
I don't know which experience this message is refering to other than purchasing a practice CSE exam. It was a great experience purchasing the practice CSE exam.
Unable to access test prep pack I bought earlier due to browser shut down after many minutes of no activity.
Thank you for reaching out. We're sorry to hear that you’re having trouble accessing your test prep pack due to a browser shutdown and we did attempt to contact you in response to your issue on Sept. 2,2024.
Please contact our support team at [email protected] for further assistance. They will be able to help you regain access to your materials and ensure everything is working properly.
We appreciate your understanding as we work to resolve this issue.
When I signed up to take exam, I purchased the Real Estate Affiliate Broker PT Tn practice exam. I have not received instructions how to access. Please advise.
Thank you for bringing this to our attention. We're sorry to hear that you haven’t received instructions on how to access your Real Estate Affiliate Broker PT TN practice exam. We did attempt to contact you in response to your issue on Sept. 2,2024.
For assistance, please contact our support team at [email protected]. They will be able to help you access your practice exam and ensure everything is set up correctly.
We appreciate your patience.
Having already bought this practice test but being unable to access it, I am forced to purchase it again, hoping for a different result. I do not have an access code in my confirmation email from my test+practice test purchase. I would have a 4-5 star review here if I can get a refund for my double purchase. Support is down for Labor Day weekend.
Thank you for reaching out and sharing your concerns. We're sorry to hear that you’re experiencing difficulties accessing your purchased practice test and that this has led to an additional purchase and we did attempt to contact you in response to your issue on Sept. 2,2024.
Please contact our support team directly at [email protected] for assistance with this issue. They will be able to look into your account and resolve this for you.
We apologize for any inconvenience caused, especially during the Labor Day weekend. Your feedback is important to us, and we appreciate your understanding.
The information provided was very helpful and I passed the exam
The system acts as if my email is invaild but then sees it as already in use everything was entered correctly i had to try to sign in about 6 times- frustrating
Thank you for reaching out. We're sorry to hear that you’re having trouble signing in to the system and we did attempt to contact you in response to your issue on Sept. 2,2024.
For further assistance, please contact our support team directly at [email protected]. They will be able to help resolve the issue for you.
We appreciate your patience as we work to get this sorted out.
Without knowing the content of the exam just yet, I felt the practice exam was very thorough based on the review course material. Hopefully this will be a great way to prepare for the exam!
Very complicated process. The instructions difficult to follow.
The website is easy to use. However, I have not yet used other tools or received the books to comment on the content.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out.
We understand the difficulty you've encountered, and we appreciate your feedback. We will share your comments with the relevant team to help improve the process and we did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with obtaining the necessary information and reference materials for your testing, please contact us at 866-589-3088 or via email at [email protected], and our team will be happy to assist you.