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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy and simple to navigate through the page and find what I needed
Todo muy explicado es la primera vez que voy a utilizar este material
I need answers on books materials & need a account # before anyone would talk to me & to get them.
Quick and easy. Found what I was in need of and the process was perfect
I purchased a practice session for Brokers National and it gave me a course in insurance and i would like a refung
Thank you for your message and we did attempt to contact you in response to your issue on Sept. 6,2024.
If you need further assistance, feel free to reach out. For assistance with your request, please contact [email protected]. They will be able to help you with the issue.
Thanks. Easy to access and have a vast or review materials being offered
There is no after hours reply on psi online. I sent an e-mail around 3 pm California about the CSE exam I bought and they don't reply right away. My test is on Friday and I need to practice.
Thank you for your message. We appreciate your patience and we did attempt to contact you in response to your issue on Sept. 6,2024.
If you have any other questions, feel free to reach out. For assistance with the NBRC Self-Assessment Exam (SAE), please contact the support team directly at (913) 895-4828.
I have to retake the CSE due to issues with the system on my previous test. Also, I was only given 180 minutes to test, but I'm supposed to be given 240 minutes.
Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 6,2024.
Additionally, we understand that you encountered issues with the system during your previous test and that the exam duration was incorrect. We will look into the matter once we receive your details.
Thank you for your patience, and we look forward to resolving this for you.
To assist you further with your concern, please provide your full name, exam confirmation number, and a detailed description of the issue. Kindly send this information via email to [email protected].
Good to fine this so help me to study be better and smart thank you
It went well. No issues accessing my practice exam. I received detailed reports to help me focus on areas to study.
It's hard to say I've only just purchased, not fair that you ask before the test
It was an easy website to navigate and understand. However I do not like the minimum 50 characters that is needed for this feedback.
I hope these practice tests I ordered could be different from free practice tests.
These test are too expensive especially when someone is purchasing them over again after previously used them in the past.
Thank you for reaching out.
We understand your concerns regarding the cost of the tests, especially when repurchasing them. Your feedback is important to us, and we will share it with the relevant team for review. We did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with your inquiry, please contact us via email at [email protected], and our team will be happy to assist you.
Really helped me zero in and target key topics that I struggled in more than others.
Thank you for sharing your experience!
We’re glad to hear that the platform helped you focus on key topics. Your feedback is greatly appreciated! We did attempt to contact you in response to your issue on Sept. 5,2024.
For any further assistance or questions, please feel free to contact us via email at [email protected], and the team will be happy to help.
Extremely difficult to get the information and reference materials for testing
Thank you for reaching out.
We understand the difficulty you've encountered, and we appreciate your feedback. We will share your comments with the relevant team to help improve the process and we did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with obtaining the necessary information and reference materials for your testing, please contact us at 866-589-3088 or via email at [email protected], and our team will be happy to assist you.
This is an absolutely Terrible website, nothing works and is crazy overpriced
Thank you for your feedback.
We understand your frustration and appreciate you taking the time to share your thoughts. Your feedback will be shared with the relevant team for review and we did attempt to contact you in response to your issue on Aug. 5,2024.
For assistance with your issue, please contact [email protected], and their team will be able to assist you.
Only has 50 questions, not worth it at all. Plus making this 50 characters is ridiculous
I'm ready for my book I hope this helps me clarify all my questions.
Easy to navigate so far. We will see how the product is once I get the link.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 6,2024.
If you have any further questions, don't hesitate to ask. For assistance with book materials, please contact our support team at 866-589-3088 or email [email protected]. They will be able to provide the necessary information and help you with your request.