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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have to make too many accounts, to sign up for the test and then one to buy Practice test. You'd think it would be on the same one.
Great way to purchase, I have used your services before and have been well pleased.
The experience and setup were very easy and overall a good experience
You charged me for the wrong course and then charged me again for the correct course
Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on Sept. 14,2024.
For assistance with your concerns, we recommend contacting [email protected]. Please don't hesitate to reach out to them, and they will ensure your concern is handled promptly.
Great experience provided by your customer service representative
Super great! Very excited! I spoke to the licensing department about my eligibility and I asked her if she recommended any pre licensure testing companies she'd she suggested using PSI and I'm so grateful O listened to her. I was very excited to see the pricing and especially surprised that you have different modes so it's all included in one. The cherry on the top is O know I can trust PSI because I've tested with you before. Trifecta!
I think that the 3 pack should be able to be used at school for our students to be able to use it as a practice test. To be used and taken multiple times not just once. Or have a pack for schools to use for online use in school
Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 14,2024.
For assistance with your current query, we recommend contacting our support team directly at [email protected].
Please feel free to reach out to the support team, and they will assist you with the best solution for your needs.
Excellent job, the web help me with all the information, thanks
Love the testing centers - the website has much to be desired
Thank you for your feedback about the testing centers—We're glad to hear you had a positive experience there! And we did attempt to contact you in response to your issue on Sept. 13,2024.
Regarding your concern, could you please provide your full name, exam confirmation number, and a detailed description of the issue? You can send this information to us via email at [email protected], and we’ll be happy to assist you further.
Looking forward to helping you resolve this!
A little difficult to find the payment page to renew our provider designation. But once I found it, making the payment was easy.
Your site is straight forward and easy to navigate. So far the process is simple.
I signed up for a test that wasn't complete for my licensure needs. Finding just the right exam wasn't intuitive and I suggest the filters for the search input and instructions on locating the correct exam are updated. I'm paying twice now to take the second component and would love to help this not happen to others. Thank you.
Thank you for reaching out and sharing your feedback regarding the exam registration process. We did attempt to contact you in response to your issue on Sept. 12,2024.
To assist you further, could you kindly provide your full name, exam confirmation number, and any specific details about your concern? Please send this information to [email protected], and our team will review your case promptly.
We also appreciate your suggestion regarding the filters and instructions on locating the correct exam. Your feedback is valuable, and we'll make sure it is passed along to the relevant team so that we can continue improving the user experience.
Again, thank you for your understanding and for bringing this to our attention. We are here to help.
Easy to navigate thru the system, affordability and convenience.
Very nice very easy to work with I
Would recommend to everyone
Exceptional Service! Informative, Helpful for Test preparation!
It was very hard to understand what test i needed. Otherwise
Thank you for sharing your feedback. We're sorry to hear that you had difficulty understanding which test you needed.
For further assistance, please contact our support team at 866-589-3088 or via email at [email protected]. They will be able to provide you with the specific information you need.
If there's anything else we can do to support you, please don't hesitate to reach out.
Very easy to use and understand. The options are perfect for my needs.
Till now everything go smoothly with psi, making my expertise higher than I thought
Helped calm my nerves and help me see what to really focus on.
Nice para prepararme mejor y estar listo para mi examen Grasias
Easy to navigate, straight forward, informative website.
If i had anotherchoice, i would have chosen it at this point because this is apparent very annoying.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and we did attempt to contact you in response to your issue on Sept. 14,2024.
We understand the frustration of having to create multiple accounts for different purposes. For assistance with this matter, we recommend contacting [email protected]. They can look into your account and provide the best possible solution to streamline the process.
Please feel free to reach out to them, and they’ll be happy to assist you.