On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy to navigate. Cannot wait to see how it helps me.
I'm not sure why the test prep for property/casualty is a bunch of questions for producing/writing.
Hehhrhrh the rhdjshsjsjsjshjshhshshudhdjeueueuejeujeje
Muy exelente esuna b oportunidad paratodos las estudiantes paraprepararnos mejor
This is what I needed. It will be great. Their are some test I need to go over. It will finish fine for myself and work well for the community. Proud to keep on practicing work everyday.
Thank you for your positive feedback! We're glad to hear that you're finding value in the materials and are dedicated to improving your skills. We did attempt to contact you in response to your issue on Sept. 13,2024.
Please feel free to reach out to our support team at [email protected]. They will be happy to assist you.
Wishing you the best in your continued practice and success!
Sounds good so far. I think i can pass this. The pre pratice test seem easy so i think i will be pretty fine with doing this hiset. The test arent that long. Makes it easier on me then. Some of the Ged programs are just about the same fairness. I tried passing the Ged but couldn't due to other persoal issues. This time i will get my testing done right. Not missing out on this. Also im pretty glad that i reached out to this type of testing. Proud to be apart.
I enjoy the practice test, it definately helps me retain information for my upcoming test.
Great prep tool. Easy to use and gives a simple way to understand how to.
Easy to use website came by to look for future study guides and help
This service is a faster and an excellent method to save time and get the vouchers asap.
Okay, haven't used it yet, but making me fill out a survey. :(
I was charged twice for the same product. I've reached out twice to request this this be corrected and my emails have gone completely unanswered.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced and we did attempt to contact you in response to your issue on Sept. 19,2024.
Please contact our support team directly at [email protected] for assistance.
We appreciate your patience.
Excellent I think the website is easy to navigate. They reply quickly to emails.
Took several days to create an account. I could not sign up for a test on time.
Thank you for reaching out. We're sorry to hear about the difficulties you faced in creating your account and signing up for your exam. We did attempt to contact you in response to your issue on Sept. 19,2024.
In order to assist you further, could you please provide your full name, exam confirmation number, and the details of your concern? Kindly send this information via email to [email protected], and our team will work to resolve the issue as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
The experience hasn't started yet so I do not know how to rate the overall experience
Love the products you provide for us...Was difficult however, finding the Accident & Health for California. Not much available for Californian's.
Not sure why.
Thank you so much for your kind words! We’re thrilled to hear that you love the products we provide and we did attempt to contact you in response to your issue on Sept. 19,2024.
For further assistance, please reach out to our support team at [email protected]. They will be happy to help you with any questions or concerns.
Thank you for your patience and understanding.
Very professional, as well as informative. The test prep was very helpful.
Great experience, happy to have a test prep to practice with.
My tutorial exam has been very beneficial. The review guide also has been very supportive as a I study. I did sign up for the proctored online exam and it did not go well when I launched. Waiting to be able to schedule again. This has been frustrating.
Easy to place order. Friendly easy instructions to follow and understand
Excellent ease of navigation through site, thanks so much!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We understand your concern about the content of the test prep for property/casualty and we did attempt to contact you in response to your issue on Sept. 19,2024.
Please contact our support team at [email protected] for assistance.