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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to find what you are looking for, no problems to navigate.
I paid $30 for the property and casualty practice test and on the website detail never says I only get one attempt for the practice test is really unfair to description is misleading.
Why do I have to buy 5 vouchers when I will only need one. Just seems predatory.
Thank you for your message and we did attempt to contact you in response to your issue on Sept. 21,2024.
We understand your concern regarding the voucher purchase.
For further assistance or to discuss alternative options, please feel free to contact PSI at 866-589-3088 or email them at [email protected]. They will be happy to help you with any questions or concerns you may have.
Thank you for your understanding.
Very interesting and intuitive. Love that there is options. Not seeing a dual option though. Overall still good experience so far.
My experience has been excellent! The platform is user-friendly, and the practice tests are incredibly helpful. I've found the process to be smooth, efficient, and perfectly aligned with my study goals. Highly recommend!
I made my own flash cards from the feedback from the practice assessment. Great study tool.
This experience has been great for my development and training
I can't find the data. This is the second time I purchase the e book. Someone needs to help me find the book. I have purchase with the same credit card.
Thank you for reaching out and informing us about the issue you're facing with accessing your eBook. We apologize for the inconvenience this has caused, especially since this is your second purchase and we did attempt to contact you in response to your issue on Sept. 20,2024.
For further assistance in locating your eBook, please contact our support team at [email protected].
If you have any additional concerns, feel free to let us know.
Customer service was good.but the speak very fast that its hard to understand.i feel like they are not well experienced enough to answer questions
Thank you for reaching out and sharing your experience with us. We sincerely apologize for any difficulties you encountered during your interaction with our customer service team. Your feedback is important, and we will take it into consideration as we continue to improve our services and we did attempt to contact you in response to your issue on Sept. 20,2024.
For further assistance, please contact our support team at [email protected], and they will be happy to help you with your issue.
If you have any other concerns or need additional support, please don't hesitate to let us know. We are here to assist you in every way we can.
So Good! Working with you is easy and fast. Thank you for your job!
Easy to use and very functional. Worked for the salesperson exam now hoping it will work as well for the broker exam
The ordering process was convenient and easy. I wish that the product was a little more economically feasible.
I was a little upset because I missed the initial deadline for the exam that I originally purchased, so it cost me $50.00 extra.
Absolutely insane that I have to pay 70 dollars to be able to take a practice test to pass a 110 dollar exam that I need so I don't go to prison for cutting hair, the state and psi should both be ashamed of themselves this is absolutely ludicrous.
Thank you for sharing your concerns. We understand your frustration regarding the costs associated with the exam preparation process and we did attempt to contact you in response to your issue on Sept. 19,2024.
For any specific issues or to explore possible solutions, we recommend contacting our support team directly at [email protected]. They will be able to provide more detailed assistance and address any inquiries regarding your practice test.
We appreciate your feedback and understand the importance of fair access to the resources you need.
Have yet to receive any study backs, I have bought two. Never received any email confimrations with a link for the study pack. I bought something that I have NO access to. Need a refund or a link to the study pack asap.
Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We did attempt to contact you in response to your issue on Sept. 19,2024.
To resolve this matter as quickly as possible, please contact our support team at 866-589-3088 or email [email protected]. They will be able to assist you with your purchase, and provide the necessary links.
We understand how frustrating this must be.
This was a wonderful opportunity but found the exact test with answers online for free through quizlet so spent that $40 for nothing essentially.
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience did not meet your expectations and we did attempt to contact you in response to your issue on Sept. 19,2024.
For any further assistance, please contact our support team at [email protected]. They will be able to review your case and provide the necessary help.
We appreciate your honesty, and your input will help us improve our services moving forward.
Challenging to check out. The color of "check out" button made it seem like I was missing a step.
Thank you for sharing your experience with us. We're sorry to hear that the checkout process was challenging and that the "check out" button caused some confusion. We did attempt to contact you in response to your issue on Sept. 19,2024.
For assistance with this issue, please contact our support team at [email protected]. They will be able to look into it and ensure everything works smoothly for you.
We appreciate your feedback and are here to help!
Easy to purchase and this was recommened to assist with passing the real estate exam
Quick and convenient way to register and pay. Great experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out and sharing your feedback and we did attempt to contact you in response to your issue on Sept. 21,2024.
We understand your frustration regarding the practice test and the attempt limitation. The details about the number of attempts should be clear, and I apologize if the description seemed misleading.
For further clarification or assistance regarding your purchase, we recommend contacting GMetrix directly at [email protected]. They will be able to review your account and provide guidance on this matter.
Thank you for bringing this to our attention, and we appreciate your understanding.